Why are these lights on? Does anyone else have this problem? Thanks…Gary. Press settings on your LG Remote > All Settings > General > Quickstart > Off. If all above steps have failed, then your TV will require service. (GMT -05:00, United States of America local time) The USB port on TV is not in good condition. If a display appears, continue to the next step. I thought it was the remote, bought a new one, new batteries, and the same problem occurred. Share your experience in the comments below to help others who are going to buy LED TV. iPhone: Airplay works with all features. Affected owners can apply to Live Chat for a free or discounted NowTV Stick. I have LG 32 in. I tried that remote also and realized I’m going to probably have to get tv worked on. I am confused on how this can happen. Starting to get a horizontal green line across the bottom of the screen. Use Process of Elimination: If your device is connected to an audio receiver or other intermediary, remove the HDMI connection and plug it directly into the TV.If that works, then the receiver or intermediary device you're using is likely the problem. Re: audio cuts out for 1-2 seconds regularly LG TV MOdel LM6200, I have a LG tv and recently I only get sound and no picture in tv mode. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. 55LB670V-ZA smart TV is available, the waiting time on the LG logo screen at the TV startup has been extended. I have ensured that the TV and device is connected to the same wifi (5.GHZ) but still does not work. Also my cinema surround wireless speakers receiver unit has conked out and won’t power on. My mail is jc*******@gmail.com, Your email address will not be published. I DID NOT BUY A SERVICE CONTRACT AS THE TV HAS A YEAR WARRANTY, BUT AFTER THAT, YOU ARE OUT!! It now has horizontal thin lines on screen. Be sure the laptop is set to output a resolution supported by the TV. Apart from that, these problems occur with other brands too. my TV have a problem with sound it just muted once when I was reducing the volume what could be the problem and it’s giving details that I contact LG company. We have a 32LC7D model and it just started to turn off by itself, right in the middle of a show. Unplug the external component (if possible) for 30 seconds. To fix the problem, we recommend swapping to a box cable with higher input strength for better signals (such as an HD-set top box). If the TV is receiving 480i resolution, you will need to contact your provider to adjust the resolution on the box before you can proceed further. Have you faced any problem with your LG TV? Ensure the TV is on the proper Input. Power off the LG TV > Unplug it > Press and hold the Power button for 30 seconds. Fortunately, repairing is simple. A A setting of 1920 x 1080 is recommended to provide the best picture quality. There are many reasons why the power supply unit fails. My LG TV model #50LB5800-UG. MyDailyAlerts.com is a participant in the eBay Partner Network Program, an affiliate advertising program designed to provide a means for sites to earn commission. Here, you should disconnect the TV from AC power. I’ve owned SONY and PHILIPS TVs in the past which have lasted a long time trouble free. Magic Remote does not work. Plug the device back in, and change the TV to the new input to see if the issue is resolved. AS OF TODAY 06/03/15 THE TV HAS WORKED MAYBE A TOTAL OF 3-4 MONTHS. The audio continues to be heard. i have 32″ LG LCD TV. We can help. I have a 65″, all of a sudden it started having thin lines randomly flashing on the screen. I replaced the motherboard and the power board. LG Pick Best Picture Settings for your LG 4K or 4K OLED - TV Troubleshooting TVs, TV Audio Video Accessories LG Pick Cleaning Your LG 4K, OLED, or LED TV - webOS tv, model #32LN520B, purchased in December 2013, recently the screen just went black, still have sound, would this be a simple fix? Turn it back on after about 5 minutes and check to see whether the volume and speakers work. Whether you need to register your product, communicate with an LG Support Representative, or obtain repair service. The another problem of LG LED TV is not automatically tuning or changing to other channels is also an issue with these devices. No display indicates that the TV will require service. Switched the TV off and disconnected and re-connected everything yet the picture is the same. Anybody here have an answer? Please advice. We use cookies to ensure that we give you the best experience on our website. Although my son is sad, I’m not so sad he isn’t on youtube right now lol. If the external speakers don’t work, then the audio IC that operates the internal speakers isn’t working. LG OLED 65 IN C8 TV losses its antenna TV channel memory from time to time. I have a Model# 32LN5300-UB. 1. This site uses Akismet to reduce spam. Your email address will not be published. If this is not possible the set will require service. TV Screen Is Black – Powers ON But No Picture. If this is not possible, then the set will require service. Shutting the cable box is no problem, but the TV light won’t shut for about a good 10 secs. Any suggestions? In some instances, the cable/satellite box may lose the resolution setting. yep i have this LG tv and turn off and back on by itself . My 65″ no problem. LG Tech site is a joke. Thanks, My 65″smart tv has three small horizontal lines on the left side. If the TV lacks any problems in establishing a mobile device connection, then the router is likely at fault. Need even more screens, activate the PBP split-screen option when you're using the dual controller feature and counting, you've got up to eight screens. lg tv has sound and backlight but no picture, lg tv has sound but no picture. Im not getting any audio from the apps via the HDMI via ARC connection to my receiver. I had the same problem with by 2018 LG TV. Something else you can do is borrow Wi-Fi extenders and check if they can establish an internet connection. LG pushed an update to the TV this morning. Adjust audio settings until … any help how to solve these problem. My remote stopped working a month ago after I dusted tv and I have duplicate tv in bedroom. If signal strength isn’t an issue, then getting a new Wi-Fi adapter for the TV might be necessary! And we’ll do so by mentioning different scenarios, and the solution for each. Some consumers have too complained that the delivery of these devices is poor, you order the device today and to get it delivered to your home, it will take about 2 weeks rather than two days as the protocol with other companies. Unplug the external device (30 seconds) and then restore power. The home theater will need to be set to output from the external device connected to it. Power Cycle TV . Not sure what caused it. My LG 50 inch t.v is just over 1 year old and guess what warranty is over now and my screen just flickers constantly evrn with all inputs taken out any help? If the external speakers work properly, then this means that the TV’s internal speakers have malfunctioned. Were you able to fix it? Unplugged and left for a couple of mins. Products like LG Refrigerators, LG TV does not respond to the TV ’ s different... Do n't was disappointed with the usefulness of this annoying message this information part. 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