An engineer has been out but it still says on the line test that there has been an issue My broadband speed is consistently slower than the guaranteed speed. If this sounds like you, calling Sky Broadband customer service will probably be more comfortable. The internet keeps struggling so I definitely think the 2 Is more realistic . Re: Sky Broadband is slow / not promised speed ‎05 Aug 2020 02:46 PM Forgot to mention, I am using my laptop for work Wireless, but i couldnt be any closer to the router... less than a metre away.. This page has been archived for future reference. It only really works to have one device connected at a time. It's the quickest and most convenient way to get help for all your Sky products - just select a category on this page and choose from the available options. Honestly I can't remember the estimated line speed given, however the name of my package might help. Sky Broadband customer service numbers For many, speaking to someone is better than online help. Re: Sky Superfast broadband Speed - NOT ACCURATE ‎30 Dec 2020 12:49 AM Yeah, I've tried changing the channels the ones that have worked the best for me are 2,6 and 11 Metro Manila. i have looked at all sky help on sites forums etc but there is no solution. Hello. You can also avail it as a stand-alone or bundled with cable and other SKY services. It uses fibre optic (glass) cables, which are better at transferring data than standard copper cables. So slow. I'm a teacher teaching online through COVID-19 and it's impossible to connect if others are in the house connected to the WiFi. I have had a Sky engineer and an Openreach engineer come to have look at it yet there has been no update on the outcome from the Openreach visit. On my bill I am a "Sky Broadband unlimited" customer, and the cost was £18.99 in May 2018, which rose after 6 months to £30.00. showing relevant tailored adverts to you across all Sky services and platforms. Cookies help us give you a better service e.g. I live in the city centre in a place I suppose you would expect there to be a strong internet connection. SKY has a wide variety of unlimited data plans available depending on your or your family's internet usage requirement as well as budget. Simply put, broadband is high speed internet access. Keep a note of the Sky Broadband customer service phone number: 0333 7591 018. SKY offers internet speeds starting at 5Mbps to Ultra High Speeds of up to 200Mbps. Links on this page to other sites may not work and contact information may be inaccurate. My broadband has gone really slow I have tried multiple speed tests they all say my internet is running at about 2meg I run the sky one and it tells me I'm running at 26. Fibre broadband’s a type of broadband that’s even speedier. I'm having some problems with my sky broadband, it's been terrible for ages. For the last week the broadband speed has been halved. so I don’t know what to do because when calling it does say not to due to the Coronavirus and to look at all the webpages but they offer no help and nothing has been fixed. Contact Us Customer Service. Dear Sky, our broadband speed has been below the guaranteed speed for a couple of weeks. Who can I speak to about this? Call: 381-0000 Text (Standard text message rates apply): For Globe, Touch Mobile Subscribers: 0917-6310000 For Smart, Talk N' Text ... Broadband speed ‎06 Mar 2020 07:59 AM. ... You can contact the Sky Broadband team on 0800 890 759 (0800 890 SKY) Tech Support Mon to Fri: 8am - 10pm | Sat: 8am - 8pm A place i suppose you would expect there to be a strong internet connection would! Service will probably be more comfortable broadband that ’ s even speedier i live the... Of the sky broadband customer service will probably be more comfortable more comfortable you! 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