We will deduct from this refund our administrative expenses incurred. 70%. : By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. of days before you departure we receive your written cancellation or we cancel as mentioned above. 23. bicycles, tennis bag & racquets, may be carried for a discretionary charge strictly subject to prior agreement. You may need to arrange a private or adapted (as applicable) transfer if you have golf clubs, a wheelchair or other outsize equipment. Log on to www.Jet2holidays.com and follow the link for Manage my booking - Check-in Online on the top right hand side of the page to choose from many extras, and check in online to make your flight even more enjoyable. Please speak with our Special Assistance Team or visit the FAQ section at www.jet2.com/faqs?topic=medical-and-special-assistance for more information. I'M floating on my back in a blissful natural swimming cave while my three-year-old son paddles around me in his armbands, spotting baby turtles. We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. When you buy an ATOL protected air holiday package from us you will receive a Confirmation Invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL and an ATOL Certificate. Online check in The amount of each Prepayment in your Payment Plan may not always be the same but, before confirming the Payment Plan, you may view the date and amount of each Prepayment and decide whether to proceed. For more information on excursions please see clause 15 below. Please remember that this covers your whole journey, including the duration of the flight and also the period you may be waiting at, and in transit through, the departure and arrival airports, as well as possible unforeseen delays or diversions. If we have to make a significant change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. lynyrd skynyrd one more from the road full album; number of fintech companies in europe; colonnade resident portal; sharwood's butter chicken slow cooker larry murphy bally sports detroit cancelling one person off a holiday jet2. This could include things like wearing face masks, time slots for facilities and extra cleaning. Travelling with children and minors travelling without an adult: Each booking must have at least one 18 year old (or older) in the party who will take full responsibility for any customers on the booking who are less than 18 years old. Jet2.com'sTerms and Conditions will therefore form part of your contract with us, please seewww.Jet2.comfor details. if you can't find the answer there, contact the company you booked with. Certain travel arrangements (e.g. 11. TripAdvisor ratings are based solely on TripAdvisor members opinions and reviews of our resorts obtained from TripAdvisor on the date indicated within the rating or at the front of the brochure. Although the local authorities in each country set standards for official hotel star/quality ratings, we know standards can vary between hotel and apartment accommodation of the same official rating in different countries and even in the same country which does not give you a consistent way of comparing accommodation standards. 14 May 2020 at 11:39AM edited 14 May 2020 at 11:40AM. If we change your holiday We cannot guarantee any request will be met and will not pay compensation for failing to meet a special request. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. (i) a holiday with Free Child availability to one without Free Child availability; or Simply follow the link in this email to confirm and complete the cancellation. The relevant Car Hire Conditions will be displayed at the time of booking. Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package. Never attempt to locate a gas leak yourself or tamper with the gas supply. i) From time to time we sell holidays which are restricted to a specified number of nights and/or departing only from specified airports or ports. Save on your villa holiday and get your private villa, return flights, 22kg baggage and car hire all included in one package. Jet2.com may request evidence that you have the consent of other members of the party to submit a claim on their behalf. Please note, transfers are not included within a Jet2CityBreaks booking, 10. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Please remember to advise us of any changes to your credit/debit card, alternatively go to the Manage My Booking section on our website to register a new card. Significant changes:If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. Jet2holidays strives to ensure that our resort guidance is up to date at all times, but errors may sometimes occur. Driving on holiday - check the vehicle is roadworthy and familiarise yourself with all controls before use as they may differ to cars in the UK and Ireland; check that the car hire insurance cover provides adequate cover for the driver and all passengers; always wear a seat belt; familiarise yourself with the local traffic laws; pay particular attention at junctions and roundabouts; always carry emergency/breakdown telephone numbers; always carry a spare set of spectacles (required by law in Spain); NEVER drink and drive; stick to well travelled and/or well lit roads; we strongly advise that you dont hire mopeds or motorbikes; quad bikes and jet skis should only be used with appropriate safety equipment and under the supervision of the instructor. Our safe travel requirements may change, and the latest version on the date of your holiday will apply. Also, where you have booked a non-refundable room (typically on a City Break) as part of your holiday, 100% cancellation charges apply in respect of the room charges. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. (e) In any event, except for clauses (c) and (d) above, Jet2.com will not process claims submitted by a third party unless the claim is accompanied by appropriate documentation duly evidencing the authority of the third party to act on their behalf. Carbon monoxide detectors are extremely rare overseas; familiarise yourself with how the appliances work. You are responsible for making sure you have all relevant visas, entry and exit, health and/or other documents that may be required and, if requested by us, you must present all such documents to us and permit us to make copies thereof. Similarly, during peak periods, establishments often experience full occupancy which may result in a livelier atmosphere and slower service. b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. Going out - at night avoid poorly lit areas; if possible never walk home alone; be aware of whats going on around you and keep away from situations where youre uncomfortable; if youre out as part of a group, look out for one another; consider very carefully whether you should leave a pub, club or event with someone youve just met; if youre not sure where youre going ask your representative or hotel reception for directions. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Jet2.com, the leading low cost leisure airline, is launched! Jet2.comreserves the right to serve alcoholic drinks to customers at its absolute discretion. An amendment fee will be applicable for this service. You'll then need your cancellation . Our ratings are set using a scale of 2 stars through to 5 stars and represent a range from basic, good value, no-frills accommodation to above average, more comfortable accommodation with a wide range of facilities. There are no compensation payments payable to those travelling on 'Free Child places', or other free places. For this reason a flexible approach is required for such voyages. For example, free Wi-Fi may only be available in the hotel lobby. This policy offers cover for pre-existing medical conditions, however you must declare them and an increased premium or excess may be required. Next, enter your Jet2holidays booking reference number, surname and departure date. Where we can make a change, we will charge for any cost we incur in making this alteration including but not limited to: additional services, facilities, or other items changed, at the price which applies on the day the change is made. Transfers Some Jet2holidays packages, including City Breaks, provide no checked-in baggage allowance, but instead customers can purchase checked-in baggage of up to 3 bags to a maximum allowance of 66kg (22kg per bag). Error occurred while trying to login using Facebook. 14 days or less. famous shia personalities in pakistan pat bonham net worth. If you feel the policy isnt right for your needs and you notify us within 14 days of purchase, well refund the premium to you in full, as long as you havent already travelled or made a claim. Where you are the lead name you guarantee to us that you have the authority to accept (and do accept) these Terms . Medical requirements, special needs & mobility assistance, Your accommodation & resort Please make sure you are using your holiday booking reference from the booking confirmation. Compensation for cancellation or significant change, 14. Illness during your holiday is not that unusual it may be as simple as a change in what you are eating and drinking, or even the weather as you are in warmer climates. h) Where you are travelling with any sports equipment or mobility aids or require an adapted room or property, your holiday price may increase due to costs relating to additional transfer requirements for such equipment or a room/property upgrade to meet your requirements. You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. We also have the option of seating together where your seats are guaranteed to be together, although these may be separated by an aisle. You may transfer your booking to another suitable person who satisfies all the conditions that apply to this booking, provided that reasonable notice is given at least 7 days before your date of departure and subject to the payment of all applicable charges. The person making the booking is classed as the "lead name" in any booking which includes more than one person. Look both ways before crossing the road; be aware that in some countries traffic isnt required to stop at pedestrian crossings. turn off the supply using the tap on the bottle). We will always do our best to inform you in advance of changes to any of the above circumstances where possible. As most of our prices are based on at least 2 adults sharing, if there are fewer adults sharing the room than the number specified on the website, supplements will have to be paid. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. we have been unable to collect a Prepayment on two consecutive occasions; we suspect any fraudulent action in relation to a Payment Plan; certain features of your holiday change (for example, the departure date or the destination changes); or. Private transfers are included as standard with all Indulgent Escapes holidays, unless we specify otherwise. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. If you or a member of your party wish to travel with a battery powered mobility aid you must tell us before you book. Triple/Quadruple Rooms - some properties may have rooms that can sleep 3 or 4 people. We will not pay you any compensation. Compensation for cancellation or significant change Transfers: All of our holidays include a transfer, except: (i) where specifically specified or our City Breaks and some short breaks, which will only include transfers where specifically booked at an extra charge; or (ii) for villas, where car hire is included in the holiday price (unless otherwise stated). You may change the credit/debit card or select another payment option within Manage My Booking, or you can change the credit/debit card by calling our Pre-Travel Services team. In some properties extra beds may only be suitable for children. Beach club lazing or all-night dancing. Room layouts may vary but typically will consist of 3 or 4 separate beds or a combination of double, twin, camp, sofa or rollaway beds. Circumstances such as these, or weather conditions, time of year etc. We may require the name and contact details of a third party whom we may contact in an emergency. You can go to Manage My Booking on our website to part-pay your Balance. Say hello to the Jet2 app! criminal acts of the employees, sub-contractors or agents of our suppliers. If youre unsure please ask for assistance. Any private transfer would be at your own cost. Balcony - children should NEVER be left unsupervised on balconies; dont climb or stand on balcony furniture or on the balcony balustrade; keep all furniture away from the balcony wall/railings. We strongly recommend that you take out comprehensive travel insurance . a) We reserve the right to alter the prices of any of the holidays shown on our website or in our brochure, including the cost of supplements and upgrades. You should be extremely wary of anyone encouraging you to make an exaggerated or fraudulent claim (whether in resort or back home). If you cancel your booking, the cancellation charges will be applied in accordance with the scale set out in clause 5 If you cancel your holiday. Resort health & safety and said could they get confirmation off a Senior Jet2 holidays manager that Jet 2 would pay for us being transferred to the Easy Jet flight, they said there was no way Jet 2holidays will pay. 9292. Factors which can affect electricity and water supplies: In some destinations we feature the water and electricity services struggle to keep up with the increased demands from tourism. We also purchase a fourth Airbus A300-B4 for cargo. We do not operate a rating system for our villas. It is your responsibility to ensure that the third party consents to the disclosure of the information provided for that purpose. Your protection First off, head to the airline's website. Please ensure that you read these carefully. In our larger hotels (again excluding City Breaks) you will also be invited to a welcome meeting arranged by our appointed agents and they may also arrange a visit to your hotel during your stay. a) The contractual terms and conditions of the companies that provide the transportation for your travel arrangements (including Jet2.com). I don't think you have even mentioned the holiday provider. However should you feel the need to notify us about any aspect of your holiday which did not meet expectations, please contact us in writing at the following address: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. No compensation is payable for insignificant changes to your holiday. Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. If you have a complaint If you have purchased this service, you will not be asked to put your hand baggage in the hold (unless it exceeds the weight and size requirements detailed above or operational requirements apply). The lead name also agrees to provide accurate and full information to the remainder of the travelling party in relation to the booking, including any changes to the booking. Common payable facilities include, but are not limited to, air-conditioning, safety deposit boxes, television remote control, spa facilities, pool or beach towels, daily car parking, entertainment and activities away from your accommodation, highchairs, cots, babysitting services, meals for infants, room service, mini bar, TV/Satellite TV, telephone calls, sea views, sun loungers, jacuzzi, sauna, table tennis, billiards and darts. 90%. 20. The easiest way to cancel a Jet2 flight is online. IF YOU SMELL GAS: 0; Certain holidays may include an Express Transfer, where this is included at the time of booking. The basic price of your holiday does NOT include the following which will cost extra: transfers to and from your accommodation if not stated; in-flight meals; sitting together; holiday insurance; any additional charges that hotels or apartments may make for facilities such as cots, minibus services, sun beds, sauna, tennis courts and equipment, porters, excursions, etc. (d) Child Age - The child age where a Free Child would be applicable is displayed on the accommodation description page of the brochure and on our website. Twin Rooms a room with two single beds. However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking. However this will be on a subject to availability basis and may incur additional costs which would be payable locally. In any event, only a maximum of three electronic mobility devices are accepted on a single flight, which will be on a first come first serve basis. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. Where these terms and conditions give you a right to compensation for a significant change or cancellation by us, such compensation will be payable as follows: Compensation payments relating to a child place for which you have paid a child price are half the amounts shown (up to half the child price paid). 8. Please see details in the voucher received when booking If you cancel your holiday We do not guarantee these prices and the actual cost of drinks, meals and travelcards will vary depending on the supplier. ian thomas drummer heart attack; poeme sur l'enfance malheureuse. The balance of the price (Balance) of your travel arrangements must be paid at least 10 weeks before your departure date (the date notified by us to you being the Balance Payment Date) and will automatically be taken from the credit/debit card used to pay the deposit. If you do not wish to choose your seats online before you fly, seats will be allocated on a first come, first served basis either during the online check-in process or at the check-in desk. Each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure. Add Holiday Essentials. (i) Free Child places cannot be combined with any other promotions or offers, unless otherwise stated. To seeJet2.com'sTerms and Conditions, go towww.Jet2.comand click Terms and Conditions at the foot of the home page. Aircraft and flight time changes: In accordance with EU Regulation 2111/2005 (or UK law equivalent) we are required to advise you of the actual carrier operating your flight. In the event that you choose to add an excursion or other attraction/tour onto your booking prior to travel via our website, we will be acting as agent on behalf of the excursion provider. Baby milk and foods must be tasted by the responsible adult. Your responsibility Jet2.com may request evidence that the legal guardian has authority to submit a claim on the customers behalf. Cots for infants:We can request the use of cots in most of our accommodation, however there may be a small charge which is payable locally. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. The following items are prohibited from being taken into any aircraft cabin as hand baggage; toys/replica guns, plastic catapults, knives (regardless of length of blade), razor blades, scissors, trade tools, darts, metal cutlery, hypodermic syringes, knitting needles, snooker/pool cues, sports bats, self heating drinks/food, cigarette lighters, firearms, or any other item that, in the opinion of Jet2.com, could be used to endanger the aircraft or any of its passengers. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. In all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following: i. the fault of the person affected or any members of their party; or Fit to fly and fit to travel: It is your responsibility to ensure you are medically fit to travel and fly. These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. In the event of a faecal accident in or around the pool, please report it immediately; this will assist in ensuring the highest levels of pool hygiene; shower before entering the pool; dont swim (or allow children to swim) if suffering from an upset stomach; a period of 48 hours should be left before entering the pool following a period of stomach related illness; dont change nappies at poolside; wash hands thoroughly after using the toilet and changing nappies; young children and babies must wear appropriate swim wear (e.g. Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. The price of your holiday has been calculated using a predefined standard rate of exchange, Supplements and upgrades are priced per person per night and are subject to availability. We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. NB this entire clause 11 does not apply to any separate contracts that you may enter into for excursions or activities whilst on holiday. Swimming in nappies and nude is unacceptable; have fun, but avoid unruly behaviour and observe pool rules and information signs at all times; pool surrounds can be very slippery. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. We cannot be held responsible if you fail to tell us about special needs/requirements that will affect your holiday experience and this means we will not compensate you. If you fall ill while on holiday or suffer from an accident, you must also consult a local doctor and make arrangements to visit your GP on your return. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. Please note in some cases, infants and children do not count towards occupancy levels, however you will be advised of this at the time of your booking. your holiday is cancelled for any reason. After you have confirmed a Payment Plan, you may change it by visiting the "Manage My Booking" section of our website. Please visit www.hmrc.gov.uk for further information. Villas - the style and standard of villas will differ across resorts and destinations, ranging from individually owned properties furnished to the owners taste to purpose-built holiday homes and resorts. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. GB 911 4683 35. If you change your contact details, you must notify us quoting your booking reference. You are advised to double check your travel plans and verify all data with other sources before booking your chosen resort service. We will provide a refund of any insurance premiums paid to us (where you have purchased the insurance policy from us) if you can show that you are unable to transfer or reuse your policy. It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause 12 and, further, assign to us any rights that you may have against any third party in connection with your claim. When a booking is made with us, the person who signs the booking form or completes the booking online or by telephone is confirming that they are over 18, have the authority to appoint the lead name on the booking (the person who makes the booking will be asked to choose a lead name for the booking) and accept these terms and conditions. You must therefore regularly check your email account and notify us if you change your email address. Travel Agents: All monies you pay to a travel agent are held by them on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. Your original deposit shall not be refunded. We take a zero-tolerance stance with regard to any person who threatens the safety, comfort and wellbeing of customers and colleagues. If holiday is already paid for, I would not pay more money for someone who is not going to be there. You will be responsible for the payment of any charges for medical treatment and/or drugs provided on board. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. Air conditioning:Some properties may have individual air conditioning units located in either the bedroom or the living area and, unless otherwise stated, air conditioning will be centrally controlled. Please note, transfers are not included within a Jet2CityBreaks booking. You can select your preferred seats from the time of booking up until check-in. If the increase is more than 8% of the price of your holiday, you may either (a) change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or (b) cancel the holiday within 14 days of the amending invoice and receive a full refund of all monies paid, except for any amendment fees. Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table dhte menu and cannot be guaranteed. Suites/Junior Suites/Bungalows - these room types usually have a living area but may not be completely separate from the sleeping area. They do not form part of your holiday and are not governed by the Package Travel and Linked Travel Arrangements Regulations 2018 under any circumstances. Room Only - no meals are included in the price you have paid for your holiday. However, if you cancel 70 days or more before your departure, you'll only lose your deposit.
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