and then no accepting or reviewing so you have to wait for your cash! I had someone buy a top from me, and i told them i would not be able to ship for a week because I was about to go on vacation. Thanks again for this post!! I love poshmark, but I have found the people on there to be very rude and hurtful. Obviously, sharing is key to making sales on Poshmark. I just had as case open for me exaggerating the so-called flaws I didnt describe. She probably had buyers remorse I thought. I was so happy to find this as I too just took everything off of Poshmark after being on there since 2016! But i checked out your website. I looked into PM last week and decided it was like a high school clique I never wanted to be part of. I accepted a real lowball offer for the item in the first place, but I couldnt believe it was happening to me! I took great pictures, described the item honestly, even a picture of the label and took size measurements and posted them. Which is frustrating when you are dealing with a substantial sum. Although I have dealt with many nice and honest sellers as well!!!! I shared the receipt with PM since it has private contact info on it and asked the buyer to contact them directly to return, but she keeps posting comments. No response. ( maybe crammed her fat butt into it and tore it ?) I tried everything, it won't let me list anything else. OMG, Im so sorry you ad to go through that Cat. I doubt that theyll look into the issue tho since its been past 3 days since the listings disappeared , I just emailed them. Thanks for the comment! There is no protection for sellers for false claims. I should have blocked her because I had a funny feeling. I just bought it. There are good Sellers but the experience of the bad Sellers is something that really tarnishes Poshmarks reputation. Im glad I took the time to read these comments regarding these sites because now I can narrow down the ones to stay away from!! Ive had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. And then today? Not worth the headache. That was really the tipping point for me. So I now have a typed note that I include in my thank you note with any purchases! Which is why most all of my 4th pics are close ups of the tag!! No comments. I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. I have sold quite a bit with no problem, but bad buyers dont care about that and poshmark much less. I was so excited to try them on. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. I found your article and am hoping you might know what can be done. People on this site are crazy Ive seen it for 6 years!! I am documenting my packaging & item just to be safe. I listed an authentic designer purse, Unfortunately, I didnt catch it before I hit accept. Thanks for reading! The zipper pulls with the brand name felt like plastic. Also I havent sold anything since becoming an ambassador. Now on there these people go back In a month later and change there review thats insane why would posh allow that you shouldnt be able to update a review once written I cant believe how they dont realize they have grown and need more staff anyone who reads this just know before you spend countless hours building a closet just know at anytime without Warning they can shut you down. Posh many times does not care about it being a prohibited item or even a replica because they get their 20% from the sale. So if you are listing for men or children, you must specify in your description or else you can end up eating a $25 shipping cost on a return GUCCI shoes worth $500. After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! Then there are the pervert trolls. My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! When my package finally arrived..instantly I knew my rock revival jeans were not going to be in that package it was too light. I am a top seller and poshmark ambassador and I too have been experiencing the worst customer service from poshmark. Unless you sell only high end expensive items its just not worth it. I believe sellers remorse was behind the refusal to complete the transaction. They want to come to my house to get the item and only pay with a check. Im new to Poshmark and sold my first listing! Im tired of low balls and comments on my listings about where to get it cheaper. So here I sit rambling off I dont have access to my own business I built. If you have any advice about what direction i should go please let me know. PoshMark has something for everyone. Thank you for your post, I think Im going to try another site. It was brand new!! I sit on pins and needles with every order. No response!! If there were any flaws whatsoever, I would disclose them in my description. I posted a beautiful peridot necklace for way cheaper than it was worth. Reading it now. I recently sold a pair of DISTRESSED AE skinny jeans in amazing condition (I considered keeping them for myself) & the buyer gave me a 3 star rating saying that the threads over the distressed holes were in bad shape. Like uhhh theyre distressed jeans so theyre meant to be that way?! I had done nothing to the jacket. Hi! So I thought ok Im safe Ill turn it on and prove that it works. Based on experience (and believe me, I know), once the payments made, it isnt necessarily all good! Wow, I am so sorry this happened to you! How to know if youre in Poshmark share jail. I emailed them re: the shipping delays from the hurricanes and got an email that said if you cant ship your order on time you need to cancel. They work very hard and this system is actually very self serving to Poshmark. I want my buyers to love what they get. (Google that too for an eyebrow raising bunch of reading. ) I sold lots of things that came as distressed inventory from a huge metalworking tooling company, industrial supply, tools, clothing. funny that users name is cole, same as mine LOL, Awesome you reported it too! Hi, I came across your post and loved it because it describes how I feel with Poshmark. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. It just shows that they lack the protection for you since you were loyal to Poshmark for couple of years as a Top Seller. Finally, select "Logout." We currently host 4 parties per day with varying party themes of different brands, categories, departments, and trends. Have been selling and buying (a lot more buying LOL) since March, just to clean out my closet and re-sell nicer items that I just dont wear anymore. Wow thats horrible! Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. But they have approved the request and the bag is now in transit back to me. I think every platform is catered to a specific customer; however, you find low-ball offers on most of them. If you try to share items while in share jail, it will keep you in share jail. I sold a few things right away and was happy about that. Or you could open your own online store on BigCommerce too. Poshmark would send you and email, and you wouldnt be able to log into your account. Its all I ever wore. Not strictly a safe assumption. I am really disappointed and sad. I will now only buy on TheRealReal. That is steep. then one return/case i dont think it was completely valid it wa about the size of shoe and i listed EU size instead of brazillain so she had a point -it was a gently used pair of slipper that cost her $4 and gained me 1.05 so I was totally ok sending her a no saying sorry your unhappy pls return no problem. Some people respond, other dont. Thanks again for your help! Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . So now Im out the item AND the money. Got that? I had listed a brand new with tags NFL brand ladies shirt, which was purchased as part of a bundle of 4 total items. Or another one who offered me $3 on an item listed at $4? The first time I was active for three years and did pretty well, however, when Poshmark opened their platform to all markets, enter the trolls, the scammers, the perverts, and the con artists. Anyway I can go on. Premier Designs Necklace Fashion Jewelry-Rhodium Plated Silver-Signed. Next, Ill tell you the super complicated way to get out of it. Then in May, I listed many more items; also joined the parties and follow groups. Yup, a pile of junk that barely represented what I had sent. So far from the truth. Well then she changed her story and only asked a store 7 hours away how to tell if a bag is a replica. Anyway, I decided it was time to clear out my closets and make some money from the items I dont want anymore. When she got it, she opened a case. I dont think most people value their time appropriately. Good Luck to all! It was stored in a bag until the sale. My item was shipped to a buyer yesterday, so I will see how that goes. Just looking forward to dealing with a site that doesnt say reduce your price and we will give discounted shipping for one hour. $87 $118. I've been selling on Mercari for 2 months. And the trades gone bad, the hackers who stole money from Poshmark users. But our customer proposition and our positioning hasnt changed over the years.. Thumbs dont move that fast. The guesswork put into the algorithms of Poshmark is a job in and of it self. Thanks so much! just thought mean while Instagram was or is a good idea but having a hard time getting valued followers, most people like the posts because they want me to follow them or like back. That way there is no dispute! I know that these are all individual experiences regarding Poshmark, etc., but lets face it, with so many people being scammed and dissatisfied, you cant pretend that they are all exaggerating. Well, Carlo O. hassled me for discount after discount on designer make up. Select your profile picture at the top-right of the page. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. I use social media, my blog, and Google AdWords to drive traffic to my site. Or a new platform to use? Theyre the reason I stopped accepting offers on Poshmark altogether. Still cannot seem to delete my account though, and really dont want to be associated with a company who is not accountable to their sellers, has no basic business ethics, and ridiculous customer service. I decided anyone who gives me anything 3 stars or lower without good reason gets blocked and cannot buy from me again. The guy asked for a PARTIAL refund because he said he just felt that he paid too much for it. I put so many hours into PM for almost no outcome. I quit because of all of the points you noted with the primary issue being horrid customer support. The jar was 3/4 full. Jen, Not sure where that came from? Being spending hours listing sharing following to make $2.05. So dysfunctional. I am getting tired already spending hours checking on PM for any sales, sharing and answering silly questions form buyers. I just figured, since it was such a huge time commitment, why not commit that time to myself and my own business? Poshmark closet disappeared? Yes huge time suck, and if you do not put in the time no sales. SMH . I have never bought anything online, ever. Thank you so much for posting this article. I cant invest anymore of my valuable time is some MANIPULATIVE website thats made up fancy language about sharing POSH LOVE and other B.S. I have only been selling for 4 months and I have already had a brand new with tags 34 B bra returned because she claimed there was NO WAY it was a 34 B. I agreed to let her return the item and she was reimbursed . Ed The Reselling Rider 751 subscribers 1.7K views 10 months ago Poshmark closet disappeared? Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I have a Shopify shop (still under construction). I feel like there is nothing to stop a buyer from damaging an item and claiming the item is not as described. Definitely, a scientist/techie type who has no fashion background; in addition, when you read his various statements, hes very theoretical. I complained to Poshmark and they sided with her. I will tell you that I dont get nearly as much traffic or interest on my Shopify site than I did on Poshmark. ! Tap the toggle to compare metrics to the prior period. I will only ever use Poshmark to buy because the prices are great and the variety is nice because sometimes eBay doesnt have any listings for a particular item I want but I cant be bothered to sell on Poshmark and this post confirms it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The thing is, if they would just make a few changes and really pay attention to protecting both buyers and sellers, they would be able to retain more users. So sorry that happened to you! I am thinking about leaving Poshmark. Poshmark is full of Sellers who are quick to list but have little or no intention of Selling, or young girls who change their mind and cancel on a whim. I was actually thinking of returning to poshmark just to clean out my closets and hope to make a little money but after reading this post the memories of my past experiences all came back to me. How long did it take before you saw a profit if I may ask?
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