Cybersecurity risks come in a wide variety of shapes and sizes, making it critical to recognize, disclose, and properly respond to a cyber threat. Lets talk about your use case and how we can help. 10. Leverage existing relationships with issuing banks, networks, and card fulfillment providers to go live in days not months. We are not responsible for any such fee and they will be deducted from the balance of the Card, along with the withdrawal or transaction amount. You should not write or keep your PIN with your Card. All Cards are issued by Sutton Bank and distributed and serviced by Majority USA, LLC. Primary Fax. Any transaction that could create a negative balance for your Card Account is not permitted. An executive or employees email account is hacked and used to request invoice payments to vendors listed in their email contacts. To earn the victims trust, this communication frequently employs persuasion, urgency, and authority. The card is issued by Sutton Bank and is unique to a user's Cash App account. If you make your email account available to any other individual, you agree that you are responsible for any release of any Account information to such individual. IMPORTANT PLEASE READ CAREFULLY. Tried to use at Ann Taylor in Potomac Mills Mall, Woodbridge at 11:14am and told balance was only 1.44. All Cards are issued by Sutton Bank and distributed and serviced by Telos Gifting, LLC, which may be contacted by phone at 866-353-4237 or by mail at 495 Mansfield Avenue, Pittsburgh, PA 15205. In this specific scam companies working with foreign suppliers are often targeted. Organizations should start mapping the existing workflow used for wire transfers and analyze in-depth their processes in order to identify potential weaknesses and enhancement opportunities, for example limiting the amount of money each executive can approve, or using authorization for wire transfers, that also includes a protocol for approvals in the specific cases where senior executives are the initiators of these transactions. issuer name / bank card brand card type card level; 425755: united states: sutton bank : visa debit prepaid 450812: united states: sutton bank : visa debit prepaid 452283: united states: sutton bank : visa credit classic 470199: united states: sutton bank : visa debit prepaid 472001: united states: sutton bank : visa debit business 479146 . Payments are then sent to fraudulent bank accounts. In that event, we may try to contact you at the address shown in our records. You hereby agree to accept all legally required notices by electronic means including publications made within the App or on the Website. . This Sutton Bank Cardholder Agreement (Agreement) constitutes the agreement between you, and Sutton Bank Attica, Ohio (Sutton Bank or Issuer), a FDIC insured member institution, outlining the terms and conditions under which the Majority Prepaid Visa Card (Card) has been issued to you by Sutton Bank (pursuant to a license by Visa USA Inc.), as well as the records maintained by Sutton Bank to account for the funds associated with the Card (Card Account). You may not permit another person to have access to your Card or Card number. Detect fraud, control your spend, and ensure the highest levels of compliance and uptime. Fraudulent or Criminal Card Account Activity. Give us a call at +1-877-662-3489 or fill out the form below and well get back to you within 24 hours. https://www.suttonbank.com/_/kcms-doc/85/49033/WK-Privacy-Disclosure-1218.pdf. We reserve the right to require an affidavit signed by you and conduct an investigation into the validity of any request. - View Account Balances. Lodge with frequently used pre-approved suppliers. Finally, BackOffice.Co Inc. . The fastest and easiest way to minimize your possible losses is to report this/deactivate your Card by using the App, otherwise you may always contact us via our Customer Service by phone 1 (855) 553-3388. 28. This Sutton Bank Cardholder Agreement (" Agreement ") constitutes the agreement between you, and Sutton Bank Attica, Ohio (" Sutton Bank " or " Issuer "), a FDIC insured member institution, outlining . You are responsible for all transactions initiated by use of your Card, except as otherwise set forth herein. Lending criteria apply to approval of credit products. @alexandra 01/24/22 This answer was first published on 01/24/22. Scale Merchant Acceptance: Provide consumers with the ability to make a purchase using their BNPL provider at . As a best practice, we recommend using one virtual card per vendor. Copies of the documents used in the investigation may be obtained by contacting Customer Service. Other fees may apply. Requests for address or name changes may be subject to additional verification requirements. If your Card is declined at a pay at the pump gas station even though you have sufficient funds available, you should pay for your purchase inside with the cashier. Please refer to our terms and conditions for more information. Add some flexibility to your budget with a card thats accepted everywhere. Issue cards that think and serve your customers in a whole new way. Any claim, dispute, or controversy (Claim) between you and us arising out of or relating in any way to this Agreement, your Card, your acquisition of the Card, your usage of the Card, or transactions on the Card, no matter how described, pleaded or styled, shall be finally and exclusively resolved by binding confidential individual arbitration conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules in your state of residence at a location that is reasonably convenient for both parties. If you are still experiencing issues, please call 833 . Sutton bank is the service provider for CA, so if you do an ACH transfer into your CA account, that is legit, go to the account info for your CA routing# / account# that is your "back end" Sutton account. . We will attempt to communicate with you only by use of the most recent contact information you have provided to us. Legacy payment solutions are slow, rigid, and lack fraud controls. The Card is not a credit card. This type of scam usually targets employees from the HR and bookkeeping departments. Other Phone. Earn cashback rewards on eligible purchases with no cap. Our Privacy Statementexplains how we use cookies. . Theres no substitute for dedicated IT supportwhether an employee or external consultantbut businesses of more limited means can still take measures to improve their cybersecurity. Accounts are FDIC-insured up to $250,000. Lets take as an example an email coming from a senior executive in the company in which a large amount of money is requested in an urgent manner. We may transfer our rights under this Agreement. The card was sealed in original packaging until approximately 8:45am on 09/30/2022. Work with us . If you obtain your funds or make a purchase in a currency other than the currency in which your Card was issued, the Bank may assess a foreign currency conversion fee of 3% of the transaction amount and will retain this amount as compensation for its services. Making cyber security everyones responsibility is extremely important, therefore you should include management and IT in your education program, as well as have regular cyber security sessions, and of course create specific rules for email, internet browsing, social networks, and mobile devices. WHEREAS, Sutton Bank operates a prepaid card service and is an approved issuer of prepaid cards on the Discover, Mastercard, and Visa Networks; WHEREAS, Sutton Bank provides services set forth in Exhibit B (the "Sutton Bank Prepaid Card Services") and the other Program Documents in connection with Card Transactions processed on one or more . The impulse to say yes fast to a request from your management overrides the need to double-check if everything is in order with that request in the first place. You may use your Card to make purchases at any merchant that accepts Visa debit cards, subject to your available Card Account balance and the other terms and conditions of this Agreement and the Majority Terms of Service. Download your bank app. For existing companies, the Tribal account opening process is 100% digital and the application process typically takes less than 10 minutes. You agree that any notice or communication sent to you at an address noted in our records shall be effective unless we have received an address change notice from you. * Rewards offers are subject to approval. If you arrange to have funds transferred directly to your Card Account from a third party through an ACH load, you must enroll with the third party by providing the bank routing number and direct deposit account number that we provide you. FEATURES INCLUDE: Visa Gift Card from $20-$500 denominations. While merchant refunds post as soon as they are received, please note that we have no control over when a merchant sends a credit transaction and the refund may not be available for a number of days after the date the refund transaction occurs. Concession Opal cards need . When you use your Card or Card number to initiate a transaction at certain merchant locations, such as hotels, restaurants, gas stations, and rental car companies, where the final purchase amount is unknown at the time of authorization, a hold may be placed on the available funds in your Card Account for an amount equal to or in excess of the final transaction amount. The Revenued Business Card Visa Commercial Card is issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Rejection of this Arbitration provision will not affect your other rights or responsibilities under this section or the Agreement. Over the last seven years, Sutton has focused on providing corporate banking services to fintech. Square Debit Card may be used wherever Mastercard is accepted. Once we receive the final transaction amount, it may take up to seven (7) days for the hold to be removed. The Card will have an expiration date and the Card will expire, in accordance with applicable law, on the expiration date. This arbitration provision shall survive: (i) the termination of this Agreement; (ii) the bankruptcy of any party; and (iii) any transfer, sale or assignment of your Card, or any amounts owed on your Card, to any other person or entity. If you are entitled to a refund for any reason for goods or services obtained with your Card, the return and refund will be handled by the merchant. You will need to tell us: 2. You are responsible for notifying us of any change in your name, physical address, mailing address, email address, or phone number. Encourage employees to challenge suspicious requests. No Warranty Regarding Goods or Services as Applicable. No Warranty of Availability or Uninterrupted Use. We use cookies for security purposes, to improve your experience on our site and tailor content for you. We are not responsible for such fee. . The plaintiff alleges the fintech company and Ohio-chartered bank have wrongfully refused to refund $3,000 that was fraudulently drained from her account after she fell victim to an apparent scam involving Square's Cash App, used to send and receive money online. Featured. | The Revenued Business Card is a purchase of future receivables and not a loan. You may use your Card to purchase or lease goods or services online, by mail or telephone wherever Visa debit cards are accepted as long as you do not exceed the value available in your Card Account, or any other limitations set our herein. From time to time the Card services may be inoperative, and when this happens, you may be unable to use your Card or obtain information from your Card or Card Account, including the available balance of funds associated with your Card. We use cookies & other technologies to analyze website traffic, personalize content & provide relevant advertising on other websites. Upon aforesaid cancellation, we will continue to honor transactions you have made up until your the cancellation is processed in accordance with this Agreement, which may take up to forty-five (45) days following your cancellation, during which regular fees will apply (if any). The Revenued Business Card Visa Commercial Card is powered by Marqeta. To initiate a PIN transaction at the point of sale, select Debit and enter your PIN at the point of sale terminal. Yet many businesses cant afford professional IT solutions, have limited time to devote to cybersecurity, or they dont know where to begin. You can also replace your Card by contacting our Customer Service (contact details at the very top). The Card is not a device that accesses money in an individual checking or savings account. SUTTON BANK PREPAID RULE LONG FORM DISCLOSURE. 26. These may change or we may introduce new ones in the future. **This card is issued by Axiom Bank, N.A. For reporting (and deactivating) a lost or stolen Card you can dial the Customer Service Number twenty-four (24) hours a day, seven (7) days a week. Through the Cash App Taxes feature, you can file your taxes for free and through Cash App Investing, you can make investments and buy Bitcoin for as little as $1. Box); (iv) the personal information that you provide to us and/or Majority USA, LLC in connection with the Card or other services provided by us or Majority USA, LLC is true, correct, up-to-date (at all times) and complete; (v) you have duly registered yourself with Majority USA, LLC in the App and that you have read and understand the Majority Terms of Service and agree to be bound by and to comply with their terms and conditions; (vi) you have read and understand this Agreement and agree to be bound by and to comply with its terms and conditions; and (vi) you accept the Card. The Revenued Business Card Visa Commercial Card is issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. You will not be charged a fee for this information unless you request it more than once per month. Bank of America normally charges a $5 ATM fee. The Troubleshooters have received reports from other consumers in the Delaware Valley about Cash App cards issued by Sutton Bank. Merchants generally will not be able to determine your available balance. You and your mean the person who have received the Card and is authorized to use the Card as provided for in this Agreement. To the extent permitted by applicable law, we may cancel or suspend your Card, your Card Account, or this Agreement immediately, for any reason, and without notice to you. $200 bonus on your Upgrade Card after opening a Rewards Checking account and making 3 debit card transactions **. Customer Service Number: 1 (855)-553 3388. Check with your vendors that handle sensitive data, especially financial institutions, to see if they offer multifactor authentication for your account. Upon your request, we will issue you a replacement Card. BY ACTIVATING YOUR CARD OR PARTICIPATING IN THE PROGRAM IN ANY WAY, YOU REPRESENT THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT AND YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND OUR PRIVACY POLICY. Isolate payment systems from other, less secure programs and do not use the same computer to process payments and surf the Internet. You also have the right to obtain at least 24 months of written history of account transactions by calling 1-855-553-3388, or by writing us at MAJORITY USA, LLC, 9801 Bissonnet Street, Suite V, Houston, Texas 77036, USA, Attn: Customer Support. 1 Securely lock your Business Visa Debit Card when you need to and unlock it again when you don't. Use it to control your business expenses while you're working out the best financial decisions for you. Better Cards. You agree to retain, verify, and reconcile your transactions and receipts. The Card is a prepaid card. The attackers pretend to be suppliers requesting fund transfers for payments to an account owned by fraudsters. MasterCard and Visa currently use a conversion rate that is either: (a) selected from a range of rates available in the wholesale currency markets (note: this rate may be different form the rate the association itself receives), or (b) the government-mandated rate. Back up data automatically if possible, or at least weekly, and store the copies either offsite or on the cloud. * Rewards offers are subject to approval. The Card will remain the property of the Issuer and must be surrendered upon demand. Cyber-attacks are a growing concern for small businesses. Making you successful is our priority. About Your Card and this Cardholder Agreement. If you conduct a transaction in a currency other than U.S. dollars, the merchant, the Card Network or other entity that processes the transaction may convert any related debit or credit into U.S. dollars in accordance with its then-current policies. . H-E-B engages in the money transmission business and/or sale of stored value products as an authorized delegate of InComm Financial . We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. Please contact our support team directly at[emailprotected], Sign up today to receive alerts when we launch new business finance content and solutions. We must allow you to report an error until sixty (60) days after the earlier of the date you electronically access your Card Account, if the error could be viewed in your electronic history. Easy to Give, Easy to Use. For Westpac issued products, conditions, fees and charges apply. Loads are available on the business day when final collected funds are received by us unless a longer time is permitted by applicable law. The Card is a prepaid card useable wherever prepaid debit cards bearing the applicable payment network brands on your Card are accepted worldwide. Please read this Agreement carefully and retain it for future reference. $4.95 Purchase Fee. One final way to obtain your debit card balance is through your bank's app. - Manage your Billers. 1. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files, and accounts receivable/payable files. It may take up to thirty (30) days to process a request for a replacement Card although we will endeavor to provide you with a replacement Card on as timely a basis as is reasonable under the circumstances. Please be advised that you may experience difficulties using your Card at unattended vending machines, kiosks, and gas station pumps. You must surrender a revoked Card and you may not use an expired or revoked Card. Never share your PIN with anyone and do not enter your PIN into any terminal that appears to be modified or suspicious. Visa Gift cards can be used nationwide in-store and online, where Visa debit cards are accepted. We further reserve the right to offset any negative balance by any current or future funds you may load to or maintain in your Card Account or funds in any other Card Account you maintain with us now or in the future. State-chartered Sutton Bank, which operates eight branches in four counties in Ohio, has issued 11 million Visa, Mastercard, and Discover payment card accounts.