Talk about what services you provide. I'm hoping that the bag I've purchased is from a none smoking home. And that Tradesy won't be on my side. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Items made of fur or breakable materials such as glass, ceramic, etc. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. That means you buyers can return the sold item if it doesnt match their specifications. Tradesy provides an accessible 24/7 customer support team. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. It came beautifully packaged. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. The seller was Brandville so beware! They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Even after ordering the wrong color (user error) within moments we were assured it was no problem. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. i'd like to see if others have had problems this particular seller. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. You would figure a company that charges 19% commission would encourage more selling. Any item not covered by the Return Policy. and now im not sure what to do or how to return that fake purse. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. . To clarify, our team has actually been working remotely as we no longer have a headquarters. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. that I bought because they are all FAKE . Each of your unique items must have its listing on the platform. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Tradesy has standard fees that occur each item an item is sold. I chose Tradesy today because it had what I was looking for and reasonably priced. This company will hold your money so you can buy something else.OMG!! A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Many thanks! That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. New Arrivals. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Can You Pay Off a credit card with another Credit card? Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. I highly recommend this Website. It also provides phone and email support. This purse is amazing! However, the commission is one feature that factors into your earnings commission. In addition, this feature can help boost your sales as itll enable millions to see your items. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Since your historical data is being moved over time, you will not have a seller badge right away. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. and our Using your earned money to make more money for themselves. Has happened multiple times, customer service does not help over email, and will not answer the phone. I finally disputed it with the credit card company. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories We recently received your feedback and wanted to follow up with you. Great sales and super easy to shop for whatever you're looking for today. I highly recommend it. And if you sell more, then the fee increases to 19.8%. Literally no other app does this. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. The high costs and slow pay earned Tradesy a substandard Husl$score. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Unfortunately their too small so well yet again soon but the seller was very kind. According to Forbes, the resale is predicted to grow significantly. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Verification can help ensure real people write reviews about real companies. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. Some sellers seem more conscientious about this than others. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. The authentication card was also missing and there was no dust bag as listed. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. If you have any other questions or concerns please dont hesitate to reach out. See more here. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. This ensures that our customers almost never receive inauthentic items. Enables you to set prices for items based on your preference. I sent them back for authentication and supposedly the authentication process by Tradesy was done. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Everything went to expectation. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Next is shipping the sold item. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Hi James,We recently reviewed your feedback and wanted to follow up with you. We want to do anything we can to make each experience worthy of your best possible rating. Thank you! It seems to me the company doesnt want to pay! Another seller has started a class uit action. The sellers used to be able to keep their earnings. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Find out how we combat fake reviews. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. the one shown is incorrect. Every thing I have bought from this site is FAKE! Punks! The main photo of your listing should meet the following requirements: Products cannot be worn by a model. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. For more information, please see our Your Bag is Empty, Start Shopping! I have yet to find any evidence of wear on the bag-it is impeccable. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. This means that you can only list 250 products per month. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. So I'm praying I can find one thing that j actually like that is not fraudulent! Once done, the Tradesy app will show you the listing process. I am still waiting to receive my bag back. Cookie Notice Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. It goes against our guidelines to offer incentives for reviews. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Here are 8 tips for writing great reviews. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). I received my order even earlier than expected. 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I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. The Nice BB is beautiful. Very pleased first-time Tradesy user. Looking for a nice leather purse. You can see more about making an offer and settings, Welcome Tradesy Sellers! Companies can ask for reviews via automatic invitations. Best of luck to you! All while saving up to 90% off retail. Putting your item up for sale on Tradesy is quick and easy. 2023 Trustpilot, Inc. All rights reserved. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. I'm very happy I did it! Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Tradesy has a flat commission rate of about $7.50 for sales under $50. You can choose to disable the option to make an offer on an individual item or your entire closet. If the item is found to be a replica you will be refunded in full. Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. -Tradesy will return all items deemed above fair market value. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Completing the purchase was relatively simple, quick and frustration free. I was anxiously hoping that I made the right decision to purchase this item. Do not use Tradesy everything negative you read in reviews is true unfortunately. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. I took a chance and when I received my purchase it was perfect! Tradesy has zero tolerance for designer replicas or counterfeited listings. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. My husband and I were looking for my first Chanel bagfound it! Bunch of Bullies! Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. It enables you to post as many items as you want for free. Gain trust and grow your business with customer reviews. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. H! Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. How can i change the photo in my listing. I can trust Tradesy sellers to be upfront and honest. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Heres a Review on Tradesy. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. Thanks! Great Customer ServiceThank Andrew for providing me excellent C. S. Awesome deals for authentic designer merchandise & accessories. Why/how this company is still in business is beyond me. Were always here to help. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. A 19.8% commission rate is used for any sales over $50. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! Tradesy almost ripped me off of my $1,600. All is correct. It also came as scheduled. Never again will I sell anything on this site. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. I have used you guys in the pass, Great Customer Service. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. These pythons were shipped in style. They have stolen money that is mine. We will see. Hand-written note along with a cute thank you card on the inside. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. Dont use this company. I sold a $1500 Herve Leger dress which I had only worn once. She followed through with that. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. Don't Do It! My merchandise was treated as if its their own. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. Furthermore, Tradesy provides its buyers and sellers additional security when transacting inside the platform. We want to do anything we can to make each experience worthy of your best possible rating. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. Wish the sellers would provide more details of items for sale as some listings are bare minimum. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I'm sure glad I did! Tradesy allows you to list as many items for sale on the site without any additional fees. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Privacy Policy. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. The seller was professionally quick with their services. Thanks Tradesy. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. We enable millions of customers to sell what's in their closets and fund their next shopping spree. You'll find more information on how to return an item to a Professional Seller just here. Youll know this by seeing the marked-down percentage according to the details you provided. It shouldn't take more than a week for the seller to ship out the item. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. I will never use nor would I ever recommend selling on this site. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. All orders on Vestiaire will use their prepaid label shipping option.