Salary questions can be a bit tricky. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? At the same time, Waitrose provides an environment for professional growth and mentorship. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. Really welcoming and straightforward, the interviewer was friendly. Full Suggested Answer & Detailed Response, Question 2, Who has created the answers to the interview questions? You will get the best work from me if I am being treated with respect and feel appreciated.". The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. "I am happy to comply with any reference check required. Suggested answers verified by our panel of interview experts. I have an excellent letter of recommendation if you would like a copy for your records. Waitrose is the supermarket division of the John Lewis Partnership. However, small perks are always nice to have!". Waitrose was updated by Krista Wenz on September 13th, 2022. The answers to the FULL LIST of interview questions featured on this page. "I feel that performance incentives are a great idea. Sometimes you must relate to others in their style to be understood. It keeps me motivated to be better. Being flexible in your schedule is valuable as a retail-based employee. Your interviewer is looking to see that you are proactive and that you can handle the stress of unexpected situations that can arise. ", "The store where I currently work is a family-run shop where they operated based on trust and didn't have a loss prevention plan. I went through a nasty divorce, and our house went into foreclosure. Tell the interviewer why this particular job duty excites you. However, be sure to back up your reason for liking or not liking performance incentives. I want to work for Waitrose because your values align perfectly with mine. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. Firstly, these interviewquestions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Interview questions and answers were first added on July 30th, 2018, 1 community answer was added by Lauren McCabe on October 31st, 2019, 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on September 13th, 2022. You can cancel anytime by contacting us via our contact page or email. ", "If a coworker failed to show up for their shift, I would pick it up if possible. You want to be honest in your response without sounding needy. If you hire me for the position, you will not be disappointed in my performance. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Q9. I have a letter of recommendation from my previous employer highlighting these skills and have a copy if you would like to see it. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. ", "I hope to gain stronger skills in communication and customer service. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Expert responses that you can use during your interview. Even if the hiring manager describes their management style, it does not mean every manager will lead the same way. My most challenging position was with Company ABC. Contact us here. "I did very well in math during High School and am comfortable with the math skills required for accepting cash, balancing a cash float, and performing inventory-related tasks. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. I gave two weeks' notice and left the company on good terms.". I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. QUESTION Waitrose has an exceptional reputation within the industry. Describe what you found during your research that excited you to work for Waitrose. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. Quick, easy and simple. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. You must also feel as though this is a good fit for you. Had to do a task, too. They mentioned that I have not missed a day of work the entire time I worked for them and that I demonstrate strong leadership skills even when not working in a leadership position.". This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Application. I am geared for healthy competition, so when we had contests, it greatly motivated me. Discuss with the interviewer how you would handle an aggressive customer while remaining calm and professional. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. ULTIMATE Online Interview Training Course Order today and youll also get a 30-day free trial to our bestselling online interview training course designed to boost your success at interview! Which all went well. Think about the constructive things your references have said about you in the past. Full Suggested Answer & Detailed Response, Question 3, 2. I handle surprises using common sense and keeping courtesy to others top of mind.". In addition to upholding the strong values and ethics of the Waitrose brand, you will also be required to demonstrate outstanding customer service and care, have a flexible approach to working, be able to work well with other employees and partners, be able to resolve customer complaints, demonstrate great attention to detail, make decisions in the best interests of the brand and also potentially work unsociable hours if and when required. Very laid-back, almost forgot I was in an interview. The interviewer wants to hear that you have the necessary communication skills for the role. Glassdoor users rated their interview experience at Waitrose as 78.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. Our interview questions and answers do not represent any organization, school, or company on our site. I am excited to bring these qualities to this position with Waitrose.". The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. The interviewer wants to hear that you can work in different types of situations but that you do not need close supervision. The complaint steps literally saved me for my interview earlier, thank you!!:). Waitrose Interview Process. I do my best always to be available and present when expected.". Candidates interviewing for Customer Service Assistant and Customer Assistant rated their interviews as the hardest, whereas interviews for Supermarket Assistant and Sales Assistant roles were rated as the easiest. Discuss what made them so challenging and rewarding. Then once got through that stage. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. If the customer was being verbally abusive, I would tell them that I want to help them if they would please be less aggressive. Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. They just asked you standard interview questions that you would know. So there is no risk. How to Answer: Why Do You Want to Work Here? I am a social person and enjoy making my customers happy.". The best way to discuss your salary expectations is to use your current earnings as an example. ", "I am very comfortable working independently. Our date tracking prior to 2019 was not accurately kept. ", "I have two copies of letters of recommendation if you want them for your file. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. Applied online and passed the online assessment. ", "Thank you for asking. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Interview. ", "I have had great supervisors in my previous positions; however, if faced with a communication challenge like this, I would ask the supervisor how I could improve communication between us. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. Walk the interviewer through your career history in retail. Honesty is incredibly important when working with cash transactions and valuable merchandise. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. We worked together for a couple of overtime hours that day and were able to catch her up on everything. I applied online. Finally, we have eliminated all risk for you. ", "I ensure that my customers' needs are met by actively listening to them and asking the right questions. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. When researching the company, you must have found several reasons why you want to work for them. What is the interview process like at Waitrose? Performance incentives can be very motivating. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Dates shown above are approximate. I interviewed at Waitrose. Focus on giving the exact number of days you missed work and why. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If I were a manager and caught an employee stealing, I would terminate them immediately. ", "I would describe my communication skills as above average. The more you can find out about Waitrose, the better. Yes! First is the psychometric tests followed by a group interview and then a solo interview. I work very hard to ensure I speak to everyone in terms they can understand. Was asked a variety of questions on how I would or had dealt with past situations with customers and colleagues. I was invited to a teams online call to talk with a manager, and basically have a virtual interview. I believe a management role with Waitrose would be a great next step in my career.". You will stand out as a stronger candidate if you reply that you motivate yourself at work. If I have a question or require assistance from my supervisor, I do not hesitate to ask them.". After everything we have gone over in this interview, do you have any hesitancy in offering me the position? What plans do you have over the coming 5 to 10 years? They will think that it is respectful and it shows you have good manners. So many notes already, would have went into this interview the wrong way. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. I hope once I complete my education that, I can be given full-time hours for the summer. I know how to deliver amazing customer service, have excellent interpersonal skills, and have been the top cashier for the past six months in my current role. 11 years ago. You can ask the interviewer to describe their management style if you wish. Transparency is the best choice when salary-based questions arise. You can find out more about which cookies we are using or switch them off in settings. Q3. Common stages of the interview process at Waitrose according to 1,343 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Full Suggested Answer & Detailed Response, Question 8, You had a group task to do, and then an individual interview with a manager. I applied online. Stupidly hard questions for the role - it was like I was interviewing to be CEO. Still not convinced? Let the interviewer know that you have the creative skills necessary for their merchandising and displays. It was fast and easy, asked several questions and had a group part before. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Candidates interviewing for Supermarket Assistant and Hospitality Partner rated their interviews as the hardest, whereas interviews for Delivery Driver and Shop Assistant roles were rated as the easiest. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Everyone needs to remain respectful, and I would not hesitate to ask a customer to offer that respect in return. I learned a great deal during that time. While the interviewer would prefer someone with experience, the question asks if you are a creative person capable of creating attractive displays. Waitrose Interview Questions If you are looking for Waitrose Interview Questions you have come to the right place. ), UPDATE: I got the job offer.THANKS Richard . I work best with organizations with a penchant for learning and promoting their employees based on performance. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their communication style and emulate it. If you have conflict-resolution training for dealing with rude customers, be sure to mention that in your response. "Yes, I do have a question. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. Employees in uniform are identifiable to customers, look professional, promote the company's brand, and show unity among the staff. Assure the interviewer that you are a team player and put the company's needs first. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Very laid-back, almost forgot I was in an interview. Easy Interview. Proper planning will get you far, but sometimes life happens, and you'll need a plan B. They have approx 230 branches across the company and are still expanding. I do not prefer close supervision as I am confident in my skills once I learn something new. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. I created a presentation and gave it to my manager, who took it to upper management. Share with the interviewer how you would like to be recognized for your hard work. What is the interview process like at Waitrose? A job search isn't just a one-sided hunt. We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. Be thoughtful and draw upon the research you have done on the company. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. If you have a former supervisor who commented on your excellent communication skills in a letter of recommendation or performance review, use their description in your response. So there is no risk. My criminal record is clean, but I did have poor credit two years ago. 2023 PassMyInterview.com. The result has been a positive work environment with healthy competition. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture.