The 59th Medical Wing added 12,000 more appointment slots at the Wilford Hall Family Health Clinic last year, which provides health care to 36,000 TRICARE beneficiaries annually. Click here for a map and directions, Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Consult Appointment Management Office:(210) 916-9900. Phone: (210) 292-5200 The CAMO medical appointment line servicing 59th Medical Wing military treatment facilities is currently experiencing technical issues. Magnetic Resonance Imaging (MRI) Walk-in Hours:7 a.m. to 4p.m.(Wednesdays hours are 9:15a.m. to 4 p.m.) Office of Research and Technology Applications, https://militaryrx.express-scripts.com/home-delivery, Transgender Health Medical Evaluation Unit, Hosted by Defense Media Activity - WEB.mil, Activate new prescription from Network provider by calling 210-292-8415, Active new prescription from clinic providers by calling 210-292-7970 or 210-292-5411. Over time, however, providers and patients should expect to see increased efficiencies across all healthcare activities.. USA. Hours of Operations: Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) After duty hours, weekends, and holidays, urgent care is available at 59th Medical Wing Urgent Care Center at the Wilford Hall Ambulatory Surgical Center on Joint Base San Antonio-Lackland. The MHS GENESIS Patient Portal will replace TRICARE Online after the records transfer using the same DS Logon access, https://myaccess.dmdc.osd.mil/. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) TRICARE-approved network locations can be obtained by contacting the Consult Appointment Management Office (CAMO) at 210-916-9900 or TRICARE at 1-800-444-5445. JBSA SAPR Hotline: (210) 808-7272 Find theright contact infofor the help you need. Location: Bldg. Beneficiaries, other than active duty service members, DO NOT need a referral to receive care at a TRICARE-authorized urgent care center. Visit the CDC website for more information. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Click here for a map and directions, Lackland Such hyperlinks are provided consistent with the stated purpose of this website. Consult Appointment Management Office: (210) 916-9900, Address: 221 3rd Street West, JBSA-Randolph, Texas 78150, 24-Hour Access Location: Main Gate Vaccine recommendations are based on your age, the vaccine you first received, and time since last dose. Fax: 210-292-5806 Find more information athttps://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html. As long as one of those credentials DS Logon, CAC or DFAS are active, patients will have immediate access to the MHS GENESIS Patient Portal and the functionality that comes with it, Walton said. (Photo by Staff Sgt. Wilford Hall Ambulatory Surgical Center Click here for a map and directions, Air Force Postgraduate Dental School & Clinic, Location: Bldg. Phone: (210) 652-3811. Proceed back to the Randolph Clinic Pharmacy for pick up, Address: Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Find out more about how to obtain the necessary referral and authorization, Hosted by Defense Media Activity - WEB.mil. Lackland Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Falls Church, VA 22042-5101, An official website of the United States government, 59th Medical Wing - JBSA - Wilford Hall Ambulatory Surgical Center, Don't forget to keep your family's information up-to-date in, Nutritional Medicine (Outpatient Nutrition), Alcohol and Drug Abuse Prevention and Treatment (ADAPT), Aerospace and Operation Physiology Training, Behavioral Health Optimization Program (BHOP), Hosted by Defense Media Activity - WEB.mil. Option 2: Call CAMO (Consult and Appointment Management Office) at: Learn more about how we protect your privacy, how medical information about you may be used and disclosed, and how you can get access to this information. Drop off paper prescriptions at Randolph Clinic Pharmacy drop box table Walk-ins: Monday through Friday, 8 to 11 a.m. and 1 to 3 p.m., for sore throat, staple and suture removal, weight checks, sexually transmitted infection, Depo-Provera injections, follow-up wart treatments. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. Phone: (210) 292-5200 Fax: 210-292-5806 If you are normally seen at Wilford Hall, first call the TRICARE nurse advice line at 1-800-874-2273 or the Wilford Hall appointment line at 707-423-3000 prior to visiting the facility. 7700 Arlington Boulevard 7700 Arlington Boulevard January 24, 2023 Fevers and sniffles and coughs -- oh my! ** The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m. New TRICARE pharmacy co-pays are effective Jan. 1 and are as follows: Co-pays for a 90-day supply through home delivery: $12 for generics, $34 for brand name, and $68 for non-formulary medications. Get Directions. Appointments & Referrals BAMC Managed Care Driving Directions MHS GENESIS Military Health System Nurse Advice Line Patient Rights & Responsibilities Visitor Guidelines Health Services Primary Care Active Duty Army Patient Centered Medical Home Access to Care Secure Messaging Communicating With Your Medical Home Five Pillars of APCMH 7002 JBSA-Lackland, TX 78236-6014 Additionally, If you get care off post, we want to ensure your information is updated and available in MHS GENESIS, Walton said. The Orthopaedic Service at Brooke Army Medical Center is dedicated to providing state of the art orthopaedic care for Active Duty Soldiers of all services, their dependents, retirees and all eligible beneficiaries. Patients who get their care within. I think they have 2 nurses here but often times I only see one so it takes awhile at times.. I brought in couple pictures to give the nail technician an idea of what I want and she tweaked everything to work for my skin tone and nail shape. Location:Wilford Hall, 2nd Floor, A-wing. Schedule Online. The UCC, serving walk-in patients 24 hours a day, seven days a week, is an option for common acute minor medical problems when the patient cannot obtain an appointment with a primary care provider or a clinic is closed. The Portal will provide 24/7 secure access to personal health information, to include lab results, prescription refills, secure messages with care teams, and more. Consider using home delivery to conveniently access your maintenance medications (drugs regularly taken for a chronic condition) without leaving your house. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Such hyperlinks are provided consistent with the stated purpose of this website. 1100 Wilford Hall Loop Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B The Defense Health Agency recommends keeping personal copies of paper records. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing D We ask for your support, patience and understanding as we work to implement this new system to improve your healthcare, Osborn said. The JBSA - Lackland Satellite Pharmacy andLackland Commissary are currently closed. Patients will receive a text when your prescription(s) is ready Address: 25615 US Hwy 281, San Antonio, Texas, 78258. This record will stay with service members from the time of their enlistment through veteran status. 1100 Wilford Hall Loop To schedule an official photo please callthe Public Affairs office. www.tricare.milis an official website of the Defense Health Agency (DHA), a component of theMilitary Health System. Phone: (210) 292-5252/5210 Randolph 3425. JBSA - Wilford Hall Ambulatory Surgical Center, Texas78236 Gateway Bulverde Find theright contact infofor the help you need. The nurse that works here is excellent! Suite 5101 Call the NAL: (800) 874-2273, Option 1. Wilford Hall offers the following services: Location:Wilford Hall Ambulatory Surgical Center Basement. Viruses like COVID-19, flu, and respiratory syncytial virus, or RSV, are more common during the winter months. *BY APPOINTMENT ONLY* Please call CAMO at (210) 916-9900 or call clinic at (210) 539-0916 to schedule appointment. Appointment Line: (210) 292-XRAY PHARMACY: Beneficiaries should be sure to have prescription refills on hand or look into using a TRICARE network retail pharmacy or the mail-order service. Wilford Hall Ambulatory Surgical Center Hours of Operation: Monday - Friday 8 a.m. to 3 p.m. ** Curb-side drop-off and pick-up only! Address: 25615 US Hwy 281, San Antonio, Texas, 78258. CALL THE NAL! Location: First Floor, Wing D Very fast although there sometime is a huge line. Personas famosas llamadas wilford (4) Wilford Brimley Wilford Woodruff Wilford Neville Lloyd Wilford Fawcett TRICARE is a registered trademark of the Department of Defense (DoD),DHA. As the San Antonio Market transitions to MHS GENESIS, patients can expect to see an increase in wait times and a reduction in available appointments as healthcare teams adapt office and clinic practices to new, standardized workflows. Randolph 800 S. Glendora Ave. West Covina, CA 91790. Appointments are not required. JOINT BASE SAN ANTONIO, Texas (Dec. 9, 2021) The San Antonio Market, to include Brooke Army Medical Center, Wilford Hall Ambulatory Surgical Center and the outlying clinics, will transition to MHS GENESIS on Jan. 22, 2022. Phone: (210) 292-5200 Location: First Floor, Wing D Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15 a.m. to 4:30 p.m.) Telephone: Office: 210-292-3725/5877 Fax: 210-292-5806 Email: usaf.jbsa.59-mdw.mbx.59-mdw-thmeu-mmdt@mail.mil About Us: To prevent excessive wait-times, the pharmacy will move to a drop-off and pick-up prescription service starting Jan. 17, 2022, until further notice. Our goal is to continually provide patient-centeredquality health care. By Maria Gallegos Fax 626-810-6829. 7700 Arlington Boulevard 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Patients will receive a text when your prescription is ready Randolph We need patient input to help us improve our healthcare delivery systems. Phone: (210) 292-7700 Screening mammograms do not require referrals to obtain care. IMMUNIZATIONS: The BAMC Department of Family and Community Medicine Clinics (Moreno Family Medicine Services, Schertz Medical Home, Taylor Burk Medical Home, and Westover Medical Home) have moved from walk-in appointments to pre-booked appointments for all immunizations. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) For hard copy/paper prescriptions, follow the below instructions for drop offs and pick-ups: Patients requiring prescription refills in January should submit their refill requests prior to the GENESIS go live date on Jan. 22, 2022. Note: Randolph Clinic is closeduntilnoon the LAST Wednesday of every month for readiness training. What should I do if Im still unsure if I need urgent care? The Nurse Advice Line can triage and assist with obtaining appropriate care. 2. For questions regarding a network referral, patients should contact their clinic or PCM team via secure message. Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B Hours:8:00 a.m. - 4:00 p.m.Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4 p.m.) except Federal Holidays. Appointment Line: (210) 292-XRAY You can also becomea part of our Patient Focus Groups. While patients will be able to view their health information, they will not have the ability to make appointments through the GENESIS Portal at this time. DoD Safe Helpline:1-877-995-5247, Address: Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the . Monday - Friday 8 a.m. to 4 p.m. For any care that your primary care managerdoes not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Suite 5101 Call (210) 292-9995 or (800) 469-7170 Pharmacy Call-In Refill Instructions Select Location: Option 1: JBSA-Fort Sam Houston or Camp Bullis sites Option 2: JBSA-Lackland, JBSA-Randolph or North Central Federal Clinic sites JBSA-Fort Sam Houston Call-in Refill Pharmacy System Option 1: JBSA-Fort Sam Houston Community Pharmacy Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.), Dunn Dental Clinic Beneficiaries are encouraged to register for access to the new Patient Portal if they have not used DS Logon previously. Tell us how we are doing. Hours:7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Please keep in mind that you can get a 90-day supply of your medications via TRICARE Pharmacy Home Delivery or at retail network pharmacies (three, 30-day supplies at the cost of three copayments). Read the TOL Appointment Center Brochure for more information. Falls Church, VA 22042-5101, An official website of the United States government. The appearance of hyperlinks does not constitute endorsement by the DHA of non-U.S. Government sites or the information, products, or services contained therein. My one complaint..Pushy? Download a PDF Readerorlearn more about PDFs. When fully deployed, MHS GENESIS will provide a single medical and dental record for service members, veterans and their families, said Army Lt. Col. Dorian Walton, BAMCs MHS GENESIS site lead. Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Hours: 7:30 a.m. to 4:30 p.m. Monday, Tuesday, Thursday and Friday (Wednesdays hours are 9:15a.m. to 4:30 p.m.) Monday - Friday 8 a.m. to 3 p.m. For hard copy/paper prescriptions, follow the below instructions for drop offs and pick ups. Location: Wilford Hall Ambulatory Surgical Center, 1st Floor, Wing B For faster refill prescription pickup services, the Pharmacy recommends patients use the ScriptCenter kiosk located inside the JBSA Exchange and the BAMC Medical Mall across from the pharmacy. Phone: (210) 292-5200 Location: Wilford Hall Ambulatory Surgical Center 1st Floor, Wing B This focus on training may result in longer than routine wait times for primary and specialty care appointments and at services such as pharmacy, lab and radiology. Some documents are presented in Portable Document Format (PDF). All rights reserved. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Click here for a map and directions Click the link above to provide feedback on your visit. We need patient input to help us improve our healthcare delivery systems. Phone: (210) 292-5252/5210 There are several ways to volunteer including feedback groups, process improvement events, and monthly meetings. Complete the drop off form located on the table Notice of Privacy Practices, An official website of the United States government. Location: Randolph Medical Clinic, Room 1D101 The UCC staff treats minor illnesses and injuries, including flu, fever, earaches, nausea, rashes, animal and insect bites, minor bone fractures and minor cuts that require stitches. 3. A PDF reader is required for viewing. Additionally, retired service members, their families and certain survivors may qualify to purchase dental coverage through the Federal Employees Dental and Vision Insurance Program. | Army Organic Industrial Base Modernization Implementation Plan, Army implements new suicide prevention initiative, 2021 DoD Warrior Games canceled due to COVID-19 Delta variant, Army to review discharges and status-upgrade procedures for behavioral health conditions, U.S. Army updates promotion and retention policies in response to COVID-19, Fewer combat wounded prompt Army to streamline number of Warrior Transition. Diagnostic Imaging (X-Ray) Active duty have no co-pays when using home delivery or retail pharmacies for covered medications. USA. You are up to date with your COVID-19 vaccines if you have completed a COVID-19 vaccine primary series and received the most recent bivalent dose recommended for you by the CDC. Protect yourself from respiratory illness this winter. 6418, JBSA-Lackland 24-Hour Access Location: Gateway East Entrance, W. Military Drive and Luke Blvd. Although the DHA may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. You may contact the DHA-Immunization Healthcare Support Center at 1-877-GET-VACC (1-877-438-8222) option 1 or Defense Switched Network (DSN) 761-4245, option 1, if you have questions about the vaccines or about an adverse event following vaccination. WHASC Lab/Pharmacy:(210) 292-3906 Electronic prescriptions from network providers: Electronic prescriptions from Wilford Hall Ambulatory Surgical Center: Curb-side pick-up and drop-off will be at the Wilford Hall Ambulatory Surgical Center enter thru parking lot.