We will match you with 2 Salesforce Freelancers and schedule an intro call. Turn Event Data into Meaningful Actions with Salesforce IoT | PDF. 1 Grand Canal Street Upper 39th Floor Ireland. If specified, the event will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied. Create webhooks and manage the data exported from Gong to other applications. How is your market responding in real time? For more information visitwww.gong.io. Call more accurate forecasts with reality, Built for the largest and most complex GTM teams, Enterprise collaboration that works for you, Experience a one of a kind world to learn, engage and influence, Build your skillset and learn best practices, Game changing strategies to unlock reality, Data-driven posts for growth-minded execs. 40 Tuval Street 756 West Peachtree Street Northwest, The integration of Gong with Salesforce allows companies to create a centralized repository of customer interactions that can be searched and accessed by all members of the team and serves as the central inputs for Gong's intelligence capabilities. And backing mock call training with genuine calls. Supercharge your customer success strategy with the tools you use daily. Install Gong for Salesforce Configure Gong Conversations during installation Set up Gong to export call data to Salesforce Create Salesforce tasks for calls and emails Reports Dashboards I have used call recording software before, but the transcript is a game changer. For Patent and Trademark Legal Notices, pleaseclick here. If using the Search, click "Refresh Fields" below to update the available input fields. For sales managers: analyze rep performance and delivers coaching recommendations to improve rep performance. This means that you can always focus on the conversation and not worry about taking notes. Which messages resonate with your buyers? Create data-driven key performance indicators using Gong native data. The sales cycle can be long and unpredictable. Pick which type of object you want to search for. Cognisms premium database gives you verified contact data for the decision makers you want to do business with. Manage user data capture permissions and license: Use Salesforce fields to automatically manage data capture settings, permission profiles, workspaces & licenses. 1 Review Visit Website. Yes, it is possible to integrate Gong with Salesforce. Lorem ipsum dolor sit amet, consectetur con clavi adipiscing elit. Gong will ask for basic information and to perform requests. Take examples of Gong sales conversations and embed them directly within a Brainshark course. In fact, Gongs Deal Board also spots them for you. Triggers when a record of the specified Salesforce object (ie. Gongs AI beats the competition. Top companies trust Zapier to automate work and free up time. 39th Floor Ever wonder how Gong works? Information Security Management System (ISMS), Privacy Information Management System (PIMS), The Payment Card Industry Data Security Standard. See information from transactions in your DealHub DealRooms right in you Gong activity timeline. Companies can automatically record, transcribe, and analyze all their customer interactions, including phone calls, emails, and chat sessions in order to get full visibility into what drives specific outcomes throughout the sales process. Which competitors are beating you and why? While I believe most sales reps will agree that call recordings are incredibly valuable to have at your fingertips for review, Gong goes beyond just recording. It takes less than 2 hours to connect Gong to all your companys systems, and its all automatic from there. Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause. Better retention rates. The name of the action event like "Contract Signed" or "File Downloaded". Gong for Salesforce has saved me countless hours of typing up notes and logging calls. Supercharge your Klue battlecards with Gong. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business's unique needs. You can't add more hours to the day. The answer is in the conversations. These data fields include: These data fields are tied to Salesforce accounts, contacts, leads, and opportunities so customers can correlate Salesforce data with conversation data. Find a record. Gongs pricing depends on a few factors specific to your team, so well need to get in touch to give you accurate pricing info. Gongs call recording software just works. Its liketraining new repsusing real life conversations with actual customers. Get started with these solutions that have transformed how other small businesses operate and drive revenue. Contact, Deal, To-do, etc.). Which messages resonate with your buyers? Easy automation for busy people. Team up with thousands of leaders beating the new path to revenue. Gong for Salesforce allows customers to push key data fields from Gong into Salesforce. Chicago, IL 60607, Atlanta Office Create a new record or update an existing record in your app. No more call shadowing. You can find 2,500+ pre-vetted Salesforce Consultants on FoundHQ, including 750+ Salesforce Engineers with deep expertise in integration architecture and API development, as well as 200+Revenue Operations Consultants to help fine tune business process and sales strategy. "Free" is not free; using a free approach costs the time and effort required in: Get a demo and discover how 3,500 + raving fans use Gong to add horsepower to their engine. Zapier checks for new data every 15 min on the Free plan, Find existing data in your app, or create a new record if no data is found, https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_list.htm. ", "I lost money trying to use this application, I mistakenly attempted to deal with their customer service which was was absolutely horrendous. Finds a record of a Salesforce object using a Salesforce Object Query (SOQL) WHERE clause. Ramat Gan 52522, EMEA Office Gong is a private company headquartered in the San Francisco Bay Area. Ireland. Not to mention that but the Gong team are the very best in the business. . If specified, the event will be placed into this workspace, otherwise, the default algorithm for workspace placement will be applied. Chose Gong. With today's news, the fully-tested and vetted app is available to all Gong customers, providing a powerful, tightly-integrated solution to improve sales performance and productivity. That way you can search through calls and highlight specific parts of the conversation that matter to you. Automatically record and log calls in Salesforce with the Gong for Salesforce integration. How to Roll Out Multi-Factor Authentication (MFA) | PDF. Want full visibility into your deals? 201 Spear St. 13th Floor, Manager. Manager of the year over here? The team member can simply remove Gong from the call to prevent it from being recorded. If you know a deal is about to go sideways, address risk early so it doesnt flip to closed-lost. Actions Developer Guide. Get unparalleled visibility into how your reps are interacting with your customers. This integration allows Gong to connect to the Salesforce API (read-write) and perform two main tasks: Create Gong conversation records in Salesforce for every processed conversation, with links to the relevant accounts, opportunities, contacts, and leads. A given delimiter that will be used to process and split a list of Email Addresses. Optional workspace identifier. To connect Gong with Salesforce with Zapier, simply click here to sign up for Zapier and gain access to other simple app connections as well! Import conversations and track activity in accounts, opportunities, contacts and leads in Salesforce with call recording from Gong. Automatic recording and transcription of customer interactions. is updated. Up to 70% off for Gong users! Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Creates a new record of a specified Salesforce object (ie. Start using the Gong for Salesforce App on AppExchange. Schedule, join and manage your recorded meetings on Google Calendar. Thank you! Examples include: More data = more insight = more (closed/won) deals. This list is derived from your recent items and includes records owned by you and other . You can't add more hours to the day. San Francisco, CA 94105, Chicago Office Not sure where to start with Gong for Salesforce? How are they reacting to new pricing, messaging, or feature rollout? Improve how reps qualify and sell using Gong, The fastest way to replicate data from your applications into a cloud destination, Extract product insights from your sales calls. trademarks held by their respective owners. If the "Field Updated to" is specified, the limit applies to only the records with the value specified. Here's how Gong can help you automatically record, log, and track calls in Salesforce: Step 1 Connect Gong to your team's GSuite or Office365. Companies across industries, geographies, and sizes use Gong. Pick which type of object you want to watch for changes on. Find what separates the best from the rest. Gong + Crayonhow high-growth companies Compete Like They Mean It, Get the full wealth of Linkedin Sales Navigator info on any contact in your deal without leaving Gong, Schedule meetings, capture consent, and record calls with Gong + Chilipiper. Its time to capture every call. Provision team members from Salesforce - Gong Help Center Identify meetings with Gong recordings and review playback directly in Clari. insights needed to make better decisions and close more deals. Schedule meetings and capture participant consent to be recorded with Gong for Office 365 Outlook. Engage the CFO to improve win rates by 46%. Find out where each rep can improve and drive faster onboarding and higher quota attainment across your team. Whichever web conferencing platform or VOIP system you use for calls, whichever CRM software (Salesforce and more) your team relies on to track sales: Gong integrates with it. Compare Gong vs. Outreach vs. Salesforce using this comparison chart. The Gong package comes with pre-defined reports that you can adjust to your needs. Top companies trust Zapier to automate work and free up time. Grand Canal House, VirtualPBX. With Salesforce for Gong, you can see which dollars are at risk in your pipeline across your CRM stages. Enhance Salesforce with Point and Click Tools | PDF. If multiple search values are provided, the choice will be applied to each search value. Replicate winning behaviors. Contact, Lead, Opportunity, etc.). These params will be URL-encoded and appended to the URL when making the request. 167 North Green Street, "The ability to look at what other colleagues wrote to my customers. record rate of all calls captured by Gong, ISO 27001 globally recognized, standards-based approach to security. Valid until Jun 2024, SOC 2 Type 2 is an assessment of Gongs security safeguards for protecting customer data, PCI compliant mechanism (SAQ-D) to ingest calls from external telephony systems, Product details about exporting and deleting data, Gong audio prompt or Zoom consent features.