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I own 2 of these rust buckets. I just wish I knew why rut is occurring in this area. And if you dont have one of these washers, run away from them and get something else. The washing machines have mid-controls or rear-controls. Having the same problems as noted in this article. Even if I buy replacement parts, the problem will happen again and again. I have the same problem with my washer. Today I noticed the area has a significant sized hole around the bleach dispenser causing a handful of metal shards to get in my washer mixed in with the clothes. They didnt tell me this and was required to buy a washer at a new retailer. I DO NOT WANT THIS WASHER IT WILL ONLY GET WORST!, if Lg doesnt make this right all the money for this product will wash away. LG Washer - Why is There No Water in My Front Load Washing Machine Black Refrigerator Touch-up Paint: Part # TUP-3796BK 1/6/2021 Rust-Oleum Professional Bright Galvanizing Compound Spray 6-Pack (Online Only) . And the screw on the top load so disappointed. This is obviously an example of poor design and quality. Piece of garbage. This has been rusting for a few years, just decided to call. Having the same issue. Do what is right LG!! The rust has since spread to the drum. I thought I was investing in the LG product as one of the best I could buy. We have the same problem and we want our machine replaced by LG. Has anyone had luck with customer support or having their washer replaced. Machine purchased 2013. When I said I needed to talk to my husband first, they encouraged my to pay the Technician saying I could get a refund if I changed my mind. I usually buy LG products and never again will I purchase and stick with Samsung. Disconnect the water supply hose from the washing machine, and then open the faucet to see if water flows out. Then they blame the consumer. Ive already replaced my top about a year and the new one is showing rust already!! What the heck is up with LG? LG a should make this right for all involved. Will NEVER purchase one of their products again.I need to post this on Facebook so other people can be aware. Im experiencing the same thing. What do I need to do? Bought my LG top load washer 6 JUN already starting to rust within 1.5 months of buying it new. I am having the same problem with rust around the bleach dispenser with my high end LG washing machine. Its the dark charcoal metallic. The company shouldnt wait for further destruction to the public. Our is rusting what a big disappointment, never will I buy any LG products the sad thing is, its only us who are retired that use it. The tops are allegedly defective and begin to rust within months or a few years of purchase. A low end model runs between $800-$1,000. Our high priced refrigerator has also given us horrible trouble with the ice maker. Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? I cant afford to replace. They both look horrible!! It started a few years after it was purchased. Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. So may have to take the chance. Its so wrong and I am so thankful I held off on my LG fridge purchase I almost made last week! Needless to say, I would never buy another LG product nor would I ever recommend an LG product to a friend! Unbelievable attitude for LG to take. I feel I have been scammed. LG WT4870CW: Large Top Load Washer with StainCare | LG USA A few months later there was rust all over my clothing. I have the same problem. I bought an lg direct drive from Best Buy in November 2019. Where can I get information about the class action status? Rust all around the bleach dispenser and underneath it. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. We have replaced it a few times and it still continues to break so we have to use the machine without the cap, hoping nothing else goes wrong, even while our clothes still get damaged spots on them religiously. Featured Video. Now the whole top is rusting out. And, based on all the comments, this has been a known issue with no corrective actions taken. There is rust around the bleach dispenser but also the tray you pull out to put the detergent in. I have to be careful not to cut myself on the rusted metal. Please add me to the law suit.i was not aware of this class suit until now. Samsung had the highest number of recalls, with 3 million units recalled in 2016. Your email address will not be published. How can dry agitation with periodic spray possibly CLEAN anyTHING? I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! I turn, these flakes stick to the parts of the washing machine. This shouldnt be happening and LG needs to take responsibility and make this right with their customers. Same. It is the top of the line for 2012. What is LG doing to fix the problem? So dissatisfied. We will put a bead of silicone in the crevasse I called LG about the problem after 2 yrs into my purchase. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Our Kenmore was 10 years old and still going when we got our LG. I have the same rust problem and would like to join the class action. I have owned the machine less lan 4 years. I have both LG washer and dryer. This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. I only used bleach every few months and stopped completely over 5 years ago. I have had rush from the dispenser for over 4 years. In my research I found an article stating that these brown flakes are not mold, but iron or manganese oxide. HI EVERYONE I HAVE THE SAME ISSUE. No rust is taking over the lid. What junk! It was black! We sanded down and are going to try and paint and seal to prevent any more damage to our clothing. I called a local LG rep, who never showed up. Will not buy LG appliances again. I was going to reorder the parts to rebuild the top end (cheaper than buying a new machine) but to top cover has been discontinued. 24 possible causes and potential solutions . It has spread half way around. They ignore my emails, or say that they cannot help me. I heard about the lawsuit, how can I become a part of this? Yes they know this is an issue and although they have changed the top to plastic it has been on the backs of those of us who paid for their crappy workmanship. I use my washer for my husbands work clothes. and now knowing it is a common thing I might return the iteam. I called as it was still under warranty. I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. A washing machine should not rust like this! LG WASHER Rusting out on me since 2013its so deteriorated with rust that its dropping chuncks of rusted metal in my WASH! Have the same problem try contacting LG but no response. This machine was purchased in 2012 is a top load true balance direct drive. The washer is literally rusting out.and I am a FIRM BELIEVER that L.G. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. Never had a rust issue. Works great except for the rust. Click Change Settings if you want to tailor the use of your cookies. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. I always find water in the bleach dispenser after doing a load of laundry. Please let me know if there is another class action lawsuit. We started to get spots on our white clothes. The water outlet started rusting at about the two year mark and progressively worsened. I just dont understand why this lawsuit was dismissed! We just had a issue with the pump going out in the washer and we are in the process of it being fixed! I am going to try their suggestion of using citric acid. At least their customer service acknowledges you. These washers should be built for everyday water and bleach use. After being careful about pouring bleach in the bleach cycle and flushing it with water it still rusted. Date of purchase was April 2018. Top Class Actions is a legal news source The price of the washer was 929 with tax. Please add me to the class action lawsuit. You will be purchasing a new one in few years because its rusted!! Our LG washing machine purchased in 2010 has been one of the best washing machines except for the fact it started rusting within the first couple of years we purchased it. Despite manufacturing a defective product, LG representatives allegedly deny the issue and place the blame on consumers. Now I see rust on the corner of the inside. No looks like I need a new washer as I dont want the breaking rust falling into my laundry. I paid a lot of money on this HE washing machine. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. Our LG washer is only 3 years old. View WT5070CW.ABWEEUS warranty information & schedule repair service. I have damaged so many comforter, sheets, clothing with rust stains. Mine is rusting as well, all around the top of the machine. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! John A . They should have put a gasket, sealed it or had a different design. Who do you contact to report this issue? Please help. What a shame. The rust is so bad. I will NEVER buy another thing made by LG. Thank you. Now we have water running out on the floor where the rust made the bottom ruin. THATS AT LEAST A START. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! That judge obviously doesnt own an LG washer. I got my first LG front loading washing machine in 2014. Rust began showing up about 3-4 years afterward. I called LG and they told me it is out of warranty after a year and is not covered. Tried to get some kind of resolution with L.G. This is a new machine I purchased and started using in 2015. Never, never again will I purchase another LG product. My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. We have had many color items of clothing ruined because of this issue. why wont they at least replace the top? Its been a frustrating and very expensive lesson dealing with this piece of garbage. Glad to know that Im not alone in this. We figured buying top of the line would mean it would last us many years!!!! I called again, and The rust appears to be spreading although I no longer use the bleach dispenser. I bought my pair in 2012 and the top around the bleach dispenser rusted within 2 years. Well I dont pour Clorox on the hinges. I couldnt believe it. Its now dropping into my clothes while being washed. My washer has been rusting around where the bleach goes in. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. I have a sever rusting around the bleach dispenser. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. A Alkemyst Premium Member Like they arent aware of exactly what the problem is and what the repairs will be. Is it too late to get involved with the class act? My washer has lots of rust!! OUrs rusted also, we called LG a year after purchase. My GE Profile HE washing machine has this problem, too. Per Wikipedia LG has an environmental record. I have a similar issue rust under and along the soap dispensers. I am sick of my clothes coming out with these flakes every load.and I have to use a sticky lint brush to remove them. LG Front-Loading Washer Class Action Settlement Had hand me down Maytag washer/dryer that lasted 25 years. Rust all around bleach dispenser. High end meaning expensive and not worth 50 cents. I did a tub cleaning and noticed black particles in the water. Granted it still works, but how long until it crumbles the rusted parts. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. So frustrating. Please let me know if another suit is in process as I would love to be a part of it. The only way to stops these crooks is to hit them in their pocket books and not ours. I have reached out numerous times with photos.