But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. as well as other partner offers and accept our. Please read the FAQ and rules before posting. Basically I find good items off Amazon and resell them on eBay. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. Activity on your account didnt follow our policy. How eBay Authenticate Works for Both Buyers and Sellers - Insider They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. 12-31-2021 They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). Haha, and how can I relist listings that have been permanently pulled from my account? This scam is particularly hard to catch since, on the surface, everyone comes out ahead. You were suspended for relisting pulled items. Cheaper seller scam: They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. Disclosure: This post is brought to you by the Insider Reviews team. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. Examples include fake, counterfeit, broken, or damaged items. I would like to know what makes my items fake because I do not want to get banned, but I guess it is too hard for eBay to tell me what is fake about my items. Welcome to the Era of Fake Products | Wirecutter - New York Times The best part is that shopping on eBay Authenticate costs you zero extra dollars. eBay will demand a return and the buyer sends the empty box back to you, keeping the item and the money as its refunded. Whether using a credit card or PayPal, buyers can always reverse a transaction using a chargeback. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. You are altering the minifig and leaving TMC in the titles and descriptions. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. Received counterfeit and ebay decides to side with - The eBay Canada Disputing the chargeback can take a lot of time and hassle on your behalf. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. To my dismay, they suspended my account. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. More specific details are provided below. Its the reason Im looking into EBay Protection Program right now. 12-30-2021 If they can't confirm the authenticity of your item, you'll receive a full refund. What anyone else sells is completely irrelevant. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. All adult members get all the listed benefits. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. And for added protection, consider signing up for Aura! As a collector of sneakers and fashion, Amir is passionate about all things related to style. I know for a fact they are real products because it comes from a authorized store. I do not want to break any of eBays rules. We're here to help if you have problems. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. They can claim the item was not received, claim a refund and make off with the expensive item. The first step is to check if your item is eligible to be sold on eBay Authenticate by entering the brand, item type, and condition. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. If eBay claimed your items to be fake, Id bet you would be upset at them too. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. Along with photographing everything, try to record any identifying details about the item. Its usually not a good idea to trade with accounts that have bad feedback. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. Never do this as it can compromise all of your accounts, passwords, and sensitive data. If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. They then go to Etsy and order the item from me at full price using a suspect credit card number. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Resolving Buying Problems | eBay Immediately. We operate independently from our advertising sales team. Consider signing up for Auras identity theft protection with credit monitoring.. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. View basket for details. PayPal Seller Protection exists to help sellers trade confidently on eBay. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Questions that are covered in the FAQ or can be easily googled will be removed. I asked they why they are and they just told be there is a discrepancy in the listing. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. The 10 Latest eBay Scams (and How To Get Your Money Back) Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. For example, they may ask for cash, bank transfer, check, money order or even gift cards. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. Taking action within the required time frames. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). I asked they why they are and they just told be there is a discrepancy in the listing. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. Get Exactly What You Want On eBay They remove it and tell you not to relist. Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. Counterfeit goods are not allowed on eBay. They just told me ebay found the listing and reported it as fake. I could not even upload the receipt where I got the product to help win the appeal. What another seller is doing is not relevant to the status of your account. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. When you buy through our links, Insider may earn an affiliate commission. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Be especially careful if youre linked to an eBay listing from a social post. Other used clothing must follow our policy. ** Free trial offer can only be redeemed once per customer. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. - edited eBay wont engage with your dispute until youve attempted to solve it with the seller., Be cautious of sellers who keep putting you off or claiming that theyre working on fixing the issue. You're backed into giving them. You'll also find many giftable items for the upcoming holiday season. 3- Don't expect fast result. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. If you find an item on eBay that you think is fraudulent, report the listing directly. I don't think those brands team up on the same day to find a fake listing. Examples include: Fakes or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Bootleg recordings from concerts or other live shows, Unauthorized or pirated copies of movies, videos or software. Please refer to the actual policies for terms conditions and exclusions of coverage. eBay sellers can no longer use PayPal under new terms When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. Scammers will use any available platform to trick innocent people out of their money or goods, and eBay is no exception. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. 08:54 AM. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). How Fake Stuff Ends Up on eBay A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. Remember that if an offer looks too good to be true, it probably is. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Message 3 of 3. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Buying Fake Stuff on eBay and What to Do About It 10 Common eBay Scams and What You Can Do About Them - MUO I mean they might as well report every single listing as fake because who really knows what is fake and what is not? The email will state that the payment will be released to you once you have proven that the goods have been sent. Some of this advice may be second nature to you, or may not apply to all sales. Heres where to find. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). There is so much scamming going on Ebay, Sellers dont have a chance. The email they sent me is below. eBay is very aware that scams occur on the website. Counterfeit products are illegal and not allowed on eBay. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. These items may infringe on someone's copyright or trademark. What is the policy? It is their site, their rules. However, the company is not in financial trouble and is likely to continue to grow. . This ensures that youre using an official contact method, rather than a potentially dangerous phone number. Please Help! They are absolutely not and I have the receipt as well. Why fight a battle you can not win? I have contacted eBay many times over this issue and they leave me in the dark every time. Track your shipment, and follow up within the shipping policy time frame.