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Thank you! Many complaints are for 1000s of dollars Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! No date has been set for sentencing. There is basically no way to contact the compliance team and talk to them directly. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Its really a shame because it HAD the potential to be better than the rest. 131 of 1948). However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. What you can sell You can list almost anything that can ship. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. That is a counterfeit bag. Its less important how the packaging looks, and more important how protected your item will be in transit. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. violence, racism or discrimination aren't allowed (determined at our Hey Jessica, It depends! do not sell on Mercari. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. Selling loose (unset) precious gemstones such as rubies, sapphires, And they said yes it would fit yours. People are going to prison, but I had to do most of the work myself. However, if your order hasnt arrived even after 7 days, you are eligible to cancel your order and get a refund even if the item is sent by the seller. The days of sketchy meetups in parking lots are over! Then, if no return confirmation, releasing the funds to the seller. I buy through Marcari & have purchased many items ( womens clothing, shoes & accessories ) over the past 3 years. LUCKILY, I did not mark the item delivered only by pure chance. "mod chips" to break the encryption on game computers to allow the playing The first approach is to sell off any clutter you may find in your home . Tip always ask questions and more pictures if needed Minimum-Wrangler4387 6 mo. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. property rights: Listings of non-brand, non-genuine, imitation, fake, or replica. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! After 48 hrs, the system allowed me to send an email about the problem. I feel as if I have been scammed not only by the seller, but Mercari too! Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. NO.. That is a yard sale handbag . You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Sell it at a yard sale or better it , destroy it so no one else gets suckered. Think you dont have anything worth selling? Havent had problems with ebay. Have you had bad experiences with either? They have wasting my time, tape, and energy etc. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? How do I sign up? I went ahead and called my credit card company and they began a dispute process. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. Let me know what items you wanna sell? Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. I already had a mens size 9 boot and ordered these because they were a different color. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. Never send items directly from the manufacturer (avoid drop shipping). It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Any outfit that locks you in this tightly cant be trusted in my opinion! In comparison to every other online selling site, Mercaris pictures are just awful. Which is better Mercari or Depop? Mercari is a growing marketplace that attracts new shoppers and sellers daily. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. 06:58 AM. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! Its pretty sad you guys do not police it better. One of the marketplaces that you may be looking at is Mercari. But first, lets focus on how to use the Mercari app. All we did was to buy a product off of the Mercari platformwe were required to create an account. Read on for little-known things people actually want (and that most of us have around the house) that you can sell on Mercari. What you can sell on Mercari? You can sell almost anything on Mercari! Once youve followed all of these steps you can add your listing to Mercari through the app or on the website. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. What outrageous lie and l want something done. They want to absolve themselves of liability and are just harvesting more info. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. The exact size, colors, prints, measurements, etc. I'm happier with cutting my ties with the company and never having to deal with them again. Ive stopped buying or selling on Mercari. Because it was the weekend, I was not able to take the photos. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). Once a sale is made, Mercari holds the sellers payment and takes. disasters (such as "paradise fire", "coronavirus outbreak" etc). Mercari provides labels for the shipping chosen by the buyer when your item sells. Not from me. I ordered an item and they said they notified the seller and Im out my money because they never sent it. They expect you to take whatever they offer. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Their shipping is HORRIBLE. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. (Explained by Industry Expert), How to Promote Etsy Shops to Explode Sales in 2023. If a Seller lists a prohibited item, it will be Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! For more info take a look at Mercari packing guidelines. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Well, congratulations to you for making it this far! Strangely enough return for refund might fall under this. Terrible. Apart from that, their mobile app has been downloaded over 100 million times worldwide, of which 50M+ are from the U.S. alone, and has been rated 4.8+ on the App Store and 4.5+ on Google Play Store. Never have they released money to a seller the day you bought it!! I took down all my listings. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Payments are processed on the site, preventing fraud or scamming people through the site. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Just like a counterfeit $100 bill. Just got burned by the Mercari system. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! confiscated according to the regulations of the Code of Criminal Commission. Sellers have no protections. Mercari actually won't even let you list a replica. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. After logging in you can close it and return to this page. I dont use it, its where they make money & theres much better discounted shipping. on This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. Absolutely zero customer service and they make it very difficult to contact anyone. There is no buyer protection on this site. It was a fair price at $170 and some change. That, my friends, is AWESOME customer service! They see what is being messaged between buyer and seller. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. I brought a coach purse from Katherin Aucoin. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, I even sent their rap sheets. Really? Never had a problem with ebay! I have not done any buying or selling on the web,. yep, something is not right. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. i know some of their support are annoying as hell but you might get a better customer support. Should it ne bad Enoch to warrant a refund. To keep the marketplace safe all sellers need to verify their identity. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. I paid $500 and checked out the sellers reviews before purchasing. The seller has no control at the delivery level and is not required to refund the seller. I have not taken any action this just happened. What happened I cant say. I didnt see anywhere how I get paid when an item sells. MY REVIEWS WILL NOT BE KIND. Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. I tried that, this happened. If you got new fitness equipment recently and now your old set of dumbbells is collecting dust, you can sell them on Mercari Local and skip the shipping. The Buyer had received the item, and also cancelled the sell, the same day. Period. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. Some of my items are STILL listed. You have to fill out. Their product just needs to be believable for 3 days. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. In the example you give the answer would be NO. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. Mercari sucks. Im also so grateful that Arslan posted such detailed info. I took my selling/buying seriously, almost like a second job. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Do not be bullied. Amazon I never used just because I dont really like Amazon as a company. I have been in constant contact with Mercari and received the following: So much confidence in technology is sickening. Replica items are what are called "knockoffs". How did I know they were womens and not mens? The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. So yes they do take the money before you rate the seller. They get rated as buyers to. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. If you want to use the app you must be ready to share your: Note that Mercari is currently only available in the United States, the United Kingdom and Japan. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. I would not do business with them even if I could save a ton of money. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). This means the seller did their part. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. One transaction was perfect. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. The practice of selling "seconds" is a well established tradition for manufacturers to recover some of the cost that has gone into producing an imperfect or damaged product, rather than having to destroy an otherwsie perfectly serviceable product. I dont even know how to find the seller on mercari anymore. Mercari doesn't care about the replica sellers. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. You claim the buyer lied to me about receiving the item.. Mercari prohibits the listing or sale of any item that is set forth in the Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. All of the payments are protected by Mercari, so you dont have to worry about losing any money. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. OneShop is a financial technology company, not a bank. They have some great deals on designer jeans & clothing. 3 days is your opportunity to say something. I've not only contacted them through the app, but I've called them multiple times as well. If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. For approved returns, Mercari provides a free shipping label to the Buyer. Please try again tomorrow. Any items sent without a tracking number are subject to cancellation, even if sent. Read the 8 tips below on how to sell on Mercari fast. Please contact the moderators of this subreddit if you have any questions or concerns. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. your own option. Note: For brand-name products, serial numbers or receipts must be places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Mercari is a popular e-commerce platform in Japan in recent years. What happens if you sell replicas? you will get the wrong item or it wont come. Happened to me too. You must be a registered user to add a comment. Mercari failed to protect the buyer despite what they claim. Yes you can as long as you say that it is not authentic! However, if the seller didnt accept the return and provided feedback, Mercari will handle the rest of the situation between both parties by reviewing the evidence of the buyer and the feedback provided by the seller. Ive read many things about people in the same situation as me. My package shows only the first shipped entry without any updates. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. No way! These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. Moreover, you can also sell your unused items here. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. The login page will open in a new tab. otherwise facilitate the unlicensed use of copyright materials (such as Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. I do love eBay money back quarantine , but I never sale on eBay only as a buyer Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. eBay takes buyers sides, but not quite as easily as Mercari. Just about everyone has SOMEthing taking up space in their home that someone else would appreciate, and you can sell just about anything on Mercari listing takes just seconds! Most sites to sell things have account setups that take hours to complete. Mercari provides labels for the Nor would the platforms I sell on tolerate this bullshit behavior. 1. Been there, its why I wont list anything expensive anymore. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. I would say that 50 percent maybe more of the jordans on mercari are fakes. The first thing youll do is add basic account information. Mercari itself is a reliable platform but the sellers/buyers on it might not be reliable. Second one never arrived. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. Apparently no Mercari considers it a proper reason you mean a valid reason right? It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Credit card companies offer buyer protection to save you from fraudulent purchases. I am as I said no victim. Press question mark to learn the rest of the keyboard shortcuts. You can easily learn as you go. The description is where you write your listing title, description, and hashtags. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. Both of these sellers have excellent ratings : /. They get to keep items, Get them for free and MEcari does nothing to protect the seller. Gambling, including using this service for raffles and mystery purchases, Thanks Erica (and Julie) for posting/sharing your experience. This could include: "Imitation Apple earpods" I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back.