I will proudly share your compliments with my cherished team! Hi. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Cavour, with interactive whiteboards, DVD All content should be genuine and unique to the guest. Please see our partners for more details. we have several rooms with the chance to put a third bed or open the sofa bed. When you returned to the hotel after testing positive, you had already checked-out. Own or manage this property? want to consider the nearby Albergo Terminus. The only negative I could say is the furniture in the rooms was dated but the beds must be new -they were super comfortable. Avete la possibilit di ospitare un evento per 12 persone in 1 stanza (attrezzata con tavolo riunione rettangolare/ovale, proiettore per PC, lavagna a fogli di carta e cancellabile), servizio colazione e pranzo di lavoro? Guests are required to show a photo ID and credit card upon check-in. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Storage, wifi, room safe and satellite tv were all fine. Sincerely Dear T-ABadour, thank you for posting a review! Rooms are spacious, though wall, and a multi-colored glass chandelier hangs over a cluster of maroon leather Only a customer who booked through Booking.com and stayed at a specific property can write a review. Read more about possible travel restrictions before you go. Reviews are most valuable when they are original and unbiased. Good choices of restaurants etc. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. But most of all the service was above and beyond. Yes, pets are typically allowed, but it's always best to call ahead to confirm. What are some of the property amenities at Hotel Barchetta Excelsior? more. Does Hotel Barchetta Excelsior have airport transportation? Manuel del Curto, Dear Guests, Your positive feedback is greatly appreciated. Barchetta Restaurant, and on the second floor a window-filled breakfast room, with many beige tables and chairs, also doubles as a meeting room, offering panoramic views of Lake Como. The buffet includes freshly baked croissants, homemade pies, seasonal fruit and much more. Junior Suites add such features as coffeemakers and lounge areas, with chairs and couches. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We hope to welcome you back soon! right at the lake near everything. The reason for 4 stars is that the hotel has just one iron and ironing board (poor condition, inexpensive to replace) for the whole hotel. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Best Regards, it's according to availability. in the case you should have more question, don't hestate to ask Thanks! Dear SC_Dave1111, thank you for posting a review! 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At the Hotel Barchetta Excelsior you are surrounded by beauty: the villas with their gardens, art exhibitions, silk outlets, boutiques, romantic boat trips, renowned golf clubs. Dear Guest, Barchetta Excelsior is conveniently located for visiting the city of Como. Guests also get discount rates at nearby golf courses. See more questions & answers about this hotel from the Tripadvisor community. Respect the privacy of others. right at the lake near everything., great location near the Ferry ride and city center. The Barchetta Restaurant serves lunch and dinner. Several restaurants and shops are within a minute's walk of the Barchetta Excelsior. Actual travel distances may vary. The included breakfast was great, could not ask for more. Ltd. All rights reserved, Piazza Cavour 1, Como, 22100, Lombardy, Italy. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Rooms include flat-screen TVs with satellite channels, minibars, safes, and robes and slippers. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Dear sir, Get the travel advice you need. Front Desk, dear sir, Charges may apply. Parking for the Excelsior is about Dear Scott C, thank you for your review. What are some restaurants close to Hotel Barchetta Excelsior? The Como Nord I hope to have the opportunity to welcome you back in the future! Best regards, You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Decor is dated. the view is fantastic if you have lake view room. Matteo Rota. chairs. We have more than 70 million property reviews, all from real, verified guests. We are looking at the double bed with lake view, does it have a balcony from the room? Good breakfast and friendly service, The location is great and easy to walk to everything, and we had a nice view of the lake. I ensure your stay was in overall satisfactory and I sincerely hope to have the opportunity to welcome you back in the future. do you have parking inside the hotel? I ate twice at the restaurant and enjoyed the good food and service., Location was perfect, right by the lake and in the historic city center. A true asset to the hotel. Next to the lobby is the American Bar, the Bistro, and rooms is the views. We would like to thank the staff for a terrific vacation at your hotel, especially Michela and Mateo. What food & drink options are available at Hotel Barchetta Excelsior? From that moment we were treated no better than Lepers. Ideally, we'd publish every review we get, positive and negative. Guests of the Barchetta Excelsior have access to the new state of the art fitness center of the Palace hotel, only seconds from the hotel's lobby. funicular train, which provides great views of the lake, Brunate, Dear Guest, thank you for your review. The most helpful contributions are detailed and help others make better decisions. wooden doors. balconies, while Classic rooms have city views with no balconies. Guests are required to show a photo ID and credit card at check-in. Yes, dry cleaning and laundry service are offered to guests. Thanks. Located in the heart of Como, this hotel has an excellent location score of 9.5. Italian and international cuisine is served in the Bistro Restaurant on the ground floor. It is my first time in Como and Ill leave feeling bitter and disrespected. the sea-green curtains and bedding with maroon carpet are a bit dated. Its clean but could use an update. Room 563 has to be the worst room in the hotel very noisy / next to service elevator, housekeeping closet and maid entrance to the floor. All rooms include flat-screen TVs with satellite channels, minibars, safes, and free Wi-Fi, but the beige-and-green color scheme is dull and dated. Avoid using profanity or approximations of profanity with creative spelling in any language. The property usually replies within a few days. Hi does this room have a view of the Lake? perfect location, good furnished, nice Aminities. clean and comfortable., The view was beautiful , close to the lake and near to many restaurants, beautiful view. I will gladly share your compliments with my team and especially with Michela and Matteo. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. All distances are measured in straight lines. beautiful view. Check your selected option for more info. This lets us know our reviews come from real guests like you. Best regards, Check your booking confirmation email to find your booking number and PIN. The view from the balcony was perfect and also sound proof windows protect you from the outside noise., The location is great and easy to walk to everything, and we had a nice view of the lake. Please tell whether you have disabled friendly room. We were told not to tell anyone we had Covid nor where we had stayed. Get instant confirmation with FREE cancellation on most rooms! Front Office, Dear, Hello! When one books a lake view room, is it guaranteed there is a balcony ? Inside, the color scheme is brown and maroon, accented by colorful artwork -- an abstract art piece next to the front desk covers the entire When would you like to stay at Hotel Barchetta Excelsior? Excellent location show map, Excellent location rated 9.5/10! It's housed in a 19th-century villa with charming Old World interiors and exquisite lake views (the highlight for most guests). This property has taken steps to provide more sustainable and eco-friendly travel, When booking more than 3 rooms, different policies and additional supplements may apply, Sign up and we'll send the best deals to you. I will proudly share your compliments with my treasured team! Copyright 19962022 The receptionist's hands flicked at us to get out. Major waterfront construction on front of the hotel. Couples in particular like the location they rated it 9.6 for a two-person trip. Renovated: 2009 Facing Lake Como, Hotel Barchetta Excelsior is in the main square of the city and a 5-minute walk from Como Lago Nord Train Station, with direct connections to Milan. To use it you have to take your items to the luggage storage room in the lobby, and possibly wait your turn. The American Bar, a fully-stocked bar with liquor, wine, Matteo Rota, Dear Guest, Location was perfect, right by the lake and in the historic city center. No one in there sane mind should expose themselves to, Dear Tusharika, We are surprised and concerned to read your comments. I found the staff helpful and efficient. Spend a bit more for a balcony roim, it's well worth it. Kindest regards, Robert Webber - GM, Hotels near The Mid Life Cyclist - Como to Lake Garda Tour, Hotels near Info Point S. Giovanni Train Station, Hotels near Lake Como Day Trip from Milan. location was perfect! The ferry boats dock directly in front Our lake view rooms have balcony, exception made for the first floor lake view rooms, which don't have it. Conveniently located restaurants include Passion Como, Piazza Roma Ristorante Como, and Gelateria Cavour. Tripadvisor performs checks on reviews. We remain at your disposal. Hi, We are looking to book from 8th - 12th October. The Como Cathedral is about a three-minute walk from the hotel, and the Como-Brunate The hotel has two restaurants, a bar, well-equipped meeting rooms, a computer and printer for guests' use, and offers discounts at nearby golf courses. Kindest regards, Robert Webber GM, We only spent one night here, but the hotel was fantastic. 1563710|2,1569930,1561630,1542720,1550830,1553180,1560740,1563880,1569930|1,1557080,1568250|3,1563710,1557030,1565670,1565870,1565870|4,1550830|3,1568250,1561950,1561220,1565080,1566560, Hotel Barchetta Excelsior (Hotel), Como (Italy) Deals, Personal or sensitive info (e.g. Breakfast was also of high quality. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The one full Suite offers extra lounge space and an additional bathroom. You can only leave a review within 28 days after check-out. Best regards, We remain at your disposal. More modern than the more historic hotels in the area, the Barchetta Excelsior is composed of glass window A city of churches and celebrity-owned villas, all nestled by the crystal-clear waters of Lake Como. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Booking.com does not accept responsibility or liability for any reviews or responses. Best regards, Staff was super professional, friendly & helpful. We recommend calling ahead to confirm details. Bus back to hotel. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. They're also applicable regardless of the comment's tone. Super location, close to train, ferries, and shopping. Your question will be published on Booking.com after it's approved and answered. You'll receive an email as soon as the property answers your question. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Your positive feedback is well appreciated. They were always very friendly and accommodating, from directions to recommendations to printing travel documents, they were always helpful. Exceptional value and quality runs throughout this hotel. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Daniele, Dear Guest language, whether its just a rating or contains comments as well, etc.). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. yes, our Junior Suites have lake view. We sincerely hope to have the chance to restore your faith in our hotel and have you as our guest again in the near future. Dont include any personal, political, ethical, or religious commentary. Your current currency is U.S. Dollar, Choose your language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We remain at your disposal. Which popular attractions are close to Hotel Barchetta Excelsior? panes and clear balcony gates. Jiashibo Service Apartment (Shenzhen Hi-tech Park Branch), Huanlian Lu Caihuang Hotel (Shandong University Honglou), Extended Stay America Suites - Secaucus - New York City Area, Residence Inn Richmond at The Notch Promo Code, Apartment 2 Rooms City New Fes Promo Code, Home2 Suites by Hilton Baltimore/Aberdeen Promo Code, AH 1 Studio Apartment in Shinjuku MK1 Photo, RedDoorz near De Lasalle Dasmarinas Cavite Photo, Hanting Hotel (Gaota Road, Yanqing, Beijing), Staybridge Suites Denver International Airport, an IHG Hotel, The best boutique and shophouse hotels in Shanghai, The Villas at Margaritaville Cap Cana Promo Code, Vallanadu Pannai ( Nature Stay) Promo Code, J5 Villas Holiday Homes - Barsha Gardens Promo Code, La Manga Club Resort - El Coto del Golf 101 Promo Code, disinfected Live in an old folk house Photo. Hotel Barchetta Excelsior accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Stairs and elevators lead to the upper Matteo Rota, Buongiorno, We hope to welcome you back soon! The shower and amenities in bathroom were great, hot water. Susanna Molteni Our bedroom was fairly small and devoid of any character whatsoever, just plain painted walls without any feature or style. Matteo Rota, Buonasera, The only way to leave a review is to first make a booking. Do you provide with ironing board and iron in the room? The receptionist advised that as we had a green pass we should just go elsewhere. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The difference between the Classic and Lake View Bathrooms have been updated, and include gray-veined marble countertops, and shower/tub combos (with handheld showers), bidets, hairdryers, and toiletries. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. When our driver didnt show up, Michela and Ilaria went out of there way to find us another driver. Cancellation and prepayment policies vary according to accommodations type. Light meals can be served on the outdoor terrace during the summer season. ferry and rental boats, More than half the rooms have lake views; some have balconies, Rooms include flat-screen TVs, minibars, and free Wi-Fi, On-site bar, restaurant, and meeting rooms, Guests get special rates at nearby golf courses, Can be difficult to find, as it's in a restricted traffic zone. With regards to your last comment about the milk, there is also a jug placed on top of the samovar (coffee station). (1) They burnt my new dress that i gave for laundry and wanted me to take it up with their outsourced laundry service vs. providing me with any options. Front Desk, Dear Guest, and the Volta Lighthouse, is within an eight-minute walk of the hotel. Cordialmente, If you buy something through our links, Oyster may earn an affiliate commission. Parking a car in Como is challenging as permits are required. Check in fast and smooth. good size bathroom and room. which separates the hotel from Lake Como. good size bathroom and room. Are any cleaning services offered at Hotel Barchetta Excelsior? Browse questions from guests for anything extra you want to know about the property, Dear, Not the hotels fault but the noise ruined the potentially best. Taxes and fees that are shown are estimates only. Dear thewees, thank you so much for your review. If you booked through us and want to leave a review, please sign in first. They solved our problem very quickly and with a smile. Your current language is English (US), Located in the heart of Como, this hotel has an excellent location score of 9.5, Lock in a great price for your upcoming stay. Staff was super professional, friendly & helpful. Shops, bars and restaurants are available nearby. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Try again. The lake view from our balcony was spoiled by the construction work both at the port and a large renovation scheme in the main square. They'll have to be paid for separately during your stay. Guests submit their subscores and their overall scores independently theres no direct link between them. Absolutely fantastic hotel. yes we do. We are delighted to know that you had a lovely stay with us at the Barchetta Excelsior and your positive feedback is greatly appreciated. Thank you also for the special mention for Michela and Matteo, they are both great assets to the hotel. We confirm is it possible to iron at the front desk in a private room, but for safety and security reason not in the room. and beer, also serves tea and such snack items as peanuts and chips. This hotel was happy to take our money but never offered any assistance, help or understanding to 2 strangers to the Lake Como area who were now placed in a horrible situation through no fault of their own. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Children 18 and above are considered adults at this property. Respect the privacy of others. Fab breakfast and the front end employees were beyond exceptional. We are very pleased to know you enjoyed your stay with us at the Barchetta Excelsior. Facing Lake Como, Hotel Barchetta Excelsior is in the main square of the city and a 5-minute walk from Como Lago Nord Train Station, with direct connections to Milan. floors, whose interior hallways have golden-colored carpet and brown Thanks! You can sort and/or filter them by time of year, review score, and more. Lake View rooms overlook Lake Como, and most have Yes, Hotel Barchetta Excelsior offers airport transportation for guests. Best regards, Further noise, which was the hotels issue, was also evident from the adjacent bedroom due to inadequate interior sound insulation. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Error: Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We have a private driver and the rate from Bergamo Airport to Hotel Barchetta, fixed rate, is 190,00 per way. All rooms come with air conditioning, free WiFi, a mini-bar and a TV with satellite channels. We hope to have the opportunity to welcome you back in the future. Staff were overwhelmed and quality of food and beverages suffered. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The view from the balcony was perfect and also sound proof windows protect you from the outside noise. The excellently equipped rooms provide everything needed for a comfortable stay with an extremely large bed, and a lovely balcony to overlook the square and the lake. Gus and Silvana, Helo, I ate twice at the restaurant and enjoyed the good food and service. I will proudly share your thoughts with my treasured team. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. The positive features were the excellent location in the old city and the housekeeping standards which were faultless. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The breakfast buffet served in an almost floodlit room (in stark contrast to the reception) was just ok. Why the only heavy milk jug was near the cereal but fully 10 metres from the coffee remained a logistical mystery. Super location, close to train, ferries, and shopping. It reflected poor value at around 250 per night plus 24 per night parking at a nearby sister hotel. There are no cribs available at this property. We did offer assistance to find you alternative accomodation where to stay but you declined. The bathroom was adequate but not well ventilated. Our stay here couldn't have been nicer as the hotel location, staff and foid where excellent. Front desk. if the writer is claiming to be someone else). You have lost our custom forever. we have two rooms disabled friendly and both are city view on first and second floor. The included breakfast was great, could not ask for more. Its been over 24hrs since I showed them the burnt dress with no solve from their side (2) The lady at the front office today (26July 9pm) behaved as if it was my fault to not carry the receipt for the burnt dress to prove its cost (3)God forbid if you expect to use iron coz they only have one and that resides in a room next to reception you have to take your turn come down and use it !! Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com does not accept responsibility or liability for any question or answers. The view from the hotel was also amazing. The hotel is fronted by the small Piazza Cavour, great location near the Ferry ride and city center. Michela, Dear Lina, We remain at your disposal. Contributions should be travel related. Regards All the staff are extremely welcoming and efficient, and always on hand to assist and advise. On 27th December 2021 a local chemist advised we both tested positive for Covid and were highly contagious. All products are independently selected by our writers and editors. Sorry, reservations for more than 90 nights aren't possible. Dear Susan Z, with regards to your review, we are very sorry to hear such bitterness in your comments. Shops, bars and restaurants are available nearby. Regards Fantastic Hotel with exceptional service. Unfortunately we don't have a gym Breakfast is served in the Barchetta Restaurant on the 1st floor, with a panoramic view of the lake. 2 way cost? We gladly accept your sincere feedback and will thrive to improve our quality in the future. Piazza Cavour 1, 22100 Como, Italy All of the 84 rooms and suites are air-conditioned and nonsmoking, and more than half offer views of the lake; some have balconies. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. After their trip, guests tell us about their stay. Best regards, that can be combined to form a double bed, though the hotel does offer a Dear andylmc, thank you so much for your review. My husband and I arrived at this hotel in full health on 23rd December 2021. Thank you also for the special mention for Michela and Ilaria (a trainee), they are both a great asset to the hotel. Light meals can be served on the outdoor terrace during the summer season. Booking not found double-check your booking number and PIN then try again. We wanted to get some more information regarding the room type and facilities ie private bathroom. Every single moment you spend in Como will be unique and unforgettable. We will definitely use your comments to ensure a much more consistent approach for the future. It is the only hotel in Como with over 50 rooms facing the lake offering a breathtaking view of one of the world's most beautiful sceneries. informal lunch, with outdoor seating available at times, and in the evening becomes a romantic, candle-lit dinner spot. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. All extra beds are subject to availability. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Disclaimer: This content was accurate at the time the hotel was reviewed. our Standard Rooms have a view on the city. Please enter a valid email address. All lake view rooms have balcony except 1st Floor. There are more places to choose from in the, barchetta excelsior como, barchetta excelsior hotel como. Some people may find the decor dated, but since I am not a fan of the contemporary minimalistic design I liked it. WiFi is available in all areas and is free of charge. Kindest regards, Robert Webber GM, Good spot but likely better places in Como, Nice location. Regards, Daniele, Yes, we do have triple rooms option and availability as well. The 53 guest rooms and, Piazza Camillo Benso Conte di Cavour 1, Como 22100, Italy. Staff were overwhelmed and quality of food and beverages suffered., location was perfect! Is Hotel Barchetta Excelsior located near the city center? Some rooms have a private balcony with views of Lake Como. thank for writing to hotel Barchetta. . There are beautiful sights around the property - Duomo, and squares and great cafes and pizzerias around the Hotel so the central location makes navigating this part of the lake quite easy. Claim your listing for free to respond to reviews, update your profile and much more. Approximate prices in USD for a 1-night stay, We'll show you stays where you can have the entire place to yourself, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples.