I felt like they were helping a friend get the right product rather than someone looking for a sale. I am more than pleased with the service and the quality of the items at Bailey Street Home. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The pros: Wide selection of on-trend designs at competitive prices. How can I chat live with a LexMod customer support rep? Is it easy to get advice on home decorating at LexMod? Quite comfortable too. Bloomberg Markets Americas. Guide for picking suitable outdoor curtains. The cons: Some disagreements about delivery times. See how it all works here. You can see the silk sheen which is not possible from just the picture. We use dedicated people and clever technology to safeguard our platform. If you have questions, read other homeowners reviews or our discussion forum for a second opinion. Hundreds of products curated by leading home design bloggers. But those are issues out of LexMod's control. Do not waste your money and time with this seller. Super disappointing. I am happy with the sofa. Please email it to me. LexMod is a destination for all types of modern furniture - mid-century, Scandinavian, coastal, rustic, farmhouse, industrial, and bohemian. Really happy - great value for the on sale price we purchased it for, Beautiful fabric very comfortable loose buttons :/. Ask an AI, I Got a Crash Course in Rodent Control atD.C.s RatAcademy, The SEC Probably Thinks This Is A Security, Bitcoin Down for Third Day as Caution Washes Over Global Markets, Binance.US DelistsAmp Token That SEC Deemed a Security. Great price! So I wasn't prepared when it arrived and the delivery driver left it at the road outside my gate. Have you decorated your home using LexMods furniture? In addition, Lexmod.com was not originally built with mobile devices in mind, leaving Niteco with the task of creating a new mobile experience for the site. My brand new coffee table is a perfect fit for my living room. I emailed both them and their affiliated company - Modway - because they are local so I thought maybe I could drive there if need be - for help 6 times and I called them once. With 300+ experts across a range of specializations and professional backgrounds, among those are 120 Optimizely Certified Developers (the most in the world), we build smooth-running, easy-to-manage Content Management Systems (CMS) and websites from the ground up. Select "Other" as claim type Please attach original receipt/invoice to where it says "image" for proof of purchase." With solid wood frame construction, they offer over 100 different designs to choose from, including many more upholstery color options per sofa. I admit I was hesitant ordering furniture but I went with it and am so glad I did! Also, I get that this is a difficult time, I wouldn't be writing this negative review, even if they genuinely could not help me if I felt like I'd been treated like a human being instead of continuously not listened to, or treated with any kindness at all. When I opened the table top I found it damaged. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What can we help you with. One friend of mine recommended this store after purchase of the stylish furniture set for his house. Bloomberg Markets live from New York, focused on bringing you the most important global business and breaking markets news and information as it happens. Also love that the agents can see my exact shopping cart! Highly recommend as its incredibly comfortable. This site's sole purpose is to help you make the decision faster and with more peace of mind. Note that Fedex categorically said that ONLY THE SHIPPER can change this. It is also possible to reach customer service at 1-800-768-7750 from 9am to 6pm EST from Monday to Thursday and from 9am to 3.30pm EST on Friday. Other than that the fabric is very high quality and the cushions seem to be very firm and durable (firm NOT stiff). LexMod focuses on price-effective modern furniture. My question- Why was Lexmod consistently trying to mislead me in the first five days- with me calling Lexmod every single day? In addition to CMS and e-commerce expertise, we also build and train chatbots, provide mobile solutions, UI/UX design services, as well as devise marketing automation strategies that work. Then one of the items I order was miraculously out of stock, then it was backordered with the date online of 9/13 but customer service claims the real date is 9/30. If The Client of Lexmod have opted-in to receive Company's e-mail newsletter, The Company may send The Customer periodic e-mails. From one simple dashboard, you can manage all the Furniture and Accessory Company quotes you got. Their furniture might be ok but they have HORRIBLE CS & DELIVERY they never reply to questions or issues if you use email or their live web CS worse no call or any communication to let you know a scheduled delivery is not coming ( after confirming it that morning) wasting my time and money. Free shipping. Rights Reserved, I have read and agree to the Pissed Consumer. To allow Website to better service The User of Website in responding to The Client's customer service requests. To personalize The User's site experience and to allow Website to deliver the type of content and product offerings in which The Customer are most interested. Furniture provider LexMod has become a firm favourite among interior designers, production studios and corporate offices since its inception in 2005. Your reviews contribute to a more transparent market and improve the reliability of companies. Lexmod has shown terrible responsibility in processing the order and also by misleading me for 2 full weeks in the name of claim processing delay. Read reviews, comments, customer experiences and complaints to find out! Losing weight is always a challenge. I highly recommend working with this business. Their most popular are their mid-century coffee tables, which feature stunning wooden designs with specialty accents, like walnut. In either case, we would love to hear from you! Information provided by various external sources. Accessories like trash bins, pencil holders, storage modules and wine racks are also available. Lexmod offers a 30 day return policy with no restocking fee. That being said I am very satisfied with my purchase and would shop with LexMod again for future furniture purchases. Some of the best after sales service we have ever experienced. Whether you are CEO of a major corporation, have your own small business or are a freelancer: you always encounter things that you are not specialised in. I want to congratulate the company on their prompt follow-up and smooth resolution of the problem! Would like to have been able to take down my order Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I can understand problem of the covid pandemic but i can not understand rude response and no responsibility . Looks just like the picture. The pros: Good array of mid-century and modern tables at affordable prices. Everybody together now decides which shops are worthy and which aren't! I notified LexMod and emailed a photograph of damage. Highly recommend. Lexmod has shown terrible responsibility in processing the order and also by misleading me for 2 full weeks in the name of claim processing delay. Thank you Houzz. Unless you absouluty have to have their furniture dont do it, save the stress. Whats LexMods return policy? Initially I only wanted a site that I could host my portfolio but they have become invaluable as my primary support for moving my business forward. The stools were also delivered into my kitchen much faster than originally estimated, and they are perfect! But you A mini-guide to buying the curtains for bedroom, Most popualr video games on the Nintendo Switch sale. To quickly process The Customer's transactions. Hand-picked recommendations of the best product designs from LexMod. Then you definitely need to go newfrog.com. I tried to replace the sliders with regular sliders I ordered on Amazon first - but it didn't work because the dresser sliders are a special size (I included this in my initial and subsequent emails to the company). If you would like your house to contain more modern furniture and interior, you might wonder where you can find these ite Do you want to get any sort of merchandise that is greatest? You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. It suggests two people but I'm a petite female and did it myself in 20 mins. 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The information The Company collect about gift recipients is not used for marketing purposes. for a small home or apt. Very disappointing. However, they also offer coastal and modern, upholstered designs that would fit traditional and ultra-modern styles. The pros: Unique. I have had a horrible experience with lexmod. This seller is not responsible for any thing so save your money and your time too. Read independent reviews, consumer experiences, feedback and complaints right here! To complement your dining room, these collections contain furniture like bar tables, stools, dining chairs, dining sets, dining tables and dining stands. If an item is defective, you should include photographs with your claim and notify customer service within three workdays after receipt. I did not receive a status notification. Normal insurance companies don Finding the love of your life online, is that possible? Half of the order delivered fine. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. it is the best couch I found & I bought this sight an seen. Where can I find LexMod's contact information? We made an overview and subdivided them into categories so you can easily find a company that offers what you are look We made an overview of all the telecom providers available. Customers have good things to say about LexMod's designs with some minor disagreements about delivery times. I absolutely adore it! Genius! To administer a contest, promotion, survey or other site feature. Here's a list of 's social media pages you can try: You may find additional ways to contact on their website. Ordered a bed from Lexmod: MESSAGE: It has been A NIGHTMARE doing business with Lexmod ! LexMod runs two Optimizely Commerce sites Lexmod.com, for B2C operations, and Modway.com for it wholesale B2B business. Almost a month later and still no delivery tracking information and no TV stand. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Everyone I worked with was super kind and helpful. (Optional) Include a photo to illustrate your review of LexMod's contact information. Don't Ask Wikipedia, Elimination of Al-Qaeda LeaderIs a Moment to Celebrate, Are Apple App Store ProfitsSlowing? Let us know the issue and our team will review and address it. We recently bought a beautiful Lippa table from LexMod and when it arrived discovered a chipped area on the underside of the table but close to the edge, so with potential to extend over time. (Optional) Attach a photo with your reply. If youre looking for quite a few new things for your wardrobe and home, you can visit several shops to find the variety of products. LexMod's outdoor selection includes on-trend boho-style swing chairs, mid-century and modern outdoor sofas, lounge chairs, and outdoor dining sets, among other options. So far we are are very happy with our vouch and ottoman! Some of the most popular are their mid-century modern designs with wooden legs. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Delivered quickly and well packaged. No damages. The cons: Some disagreements about delivery and firmness. Lexmod also collect information about gift recipients so that Website can fulfill the gift purchase. What is LexMod's phone number? there is a big scratch on top of one of my sofa's and the fabric under the sofa is ripped too. Very bad experience . BBB Business Profiles are subject to change at any time. My question- Why was Lexmod consistently trying to mislead me in the first five days- with me calling Lexmod every single day? Write a review and share your story! Those that mentioned issues mostly described problems with delivery times. I'll update again in December. For your living room, you can purchase a set or items like lounge chairs, chaises, loveseats, ottomans, tables, armchairs, benches, stools, shelves, stands and sofas separately.