brick & mortar stores. If this is the case, you will receive an email notification as soon as each individual item is shipped to you. Follow the latest trends, sales and styles. We strongly recommend using a carrier that provides a tracking number (such as: UPS, Fed Ex or USPS) to ensure your Return arrives safely to us. if eligible. This lightweight slide is the perfect choice for pool days with its easy slip-on design, a synthetic quick-drying strap, and EVA traction outsole. Your browser's Javascript functionality is turned off. Your browser is not currently set to accept cookies. All items must be in original, unused, and sellable condition. For the best experience on our site, be sure to turn on Javascript in your browser. V.I.M. Strap up in style with the PUMA Cool Cat. You are responsible for the cost of shipping the item(s) back to us. If for any reasons you did not receive your order or it was damaged in transit, please contact us at customerservice@vim.com. You will be responsible for all shipping costs associated with any Return package sent back to us. The strap features PUMA branding for added flair, while the footbed is textured and cushioned for your comfort. Return approval is at the discretion of our Returns Department and we reserve the right to deny any Return that does not comply with our policy. **We reserve the right to refuse orders due to over excessive shipping issues. If for any reason your tracking information still has not been updated and you have not gotten your package 5 Business Days after it states it is in transit, please contact us atcustomerservice@vim.com. We ship orders using calculated shipping rates through the United States Postal Service. These Measurements May Vary Slightly From Style to Style. Each email will include the tracking number for that specific package and you will be able to track the progress of each item. This website uses cookies to ensure you get the best experience on our website. If your order includes several items, they may be sent to you in individual packages from different locations. Not complying with our Return/Exchange Policy, choosing a selection results in a full page refresh. To find your size, use a measuring tape. ** Pleaser Shoes are All Final Sale and Require and May Require an Extra Handling Charge. The store will not work correctly in the case when cookies are disabled. and Vim Vixen items sent to our Returns Department that do not comply with our policy or are rejected for refund will be not be shipped back at the cost of V.I.M. LIMITED TIME, dont wait, come get yours! We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! If you have any questions, please contact our customer service department at (888) 584-6669 [Monday - Friday 9:30am - 5:30 pm est] or emailcustomerservice@vim.com. We are not responsible for the item if it becomes lost in transit. ** No Returns/Exchanges will be honored at any V.I.M. Unfortunately, we cannot expedite this claim in any way, you would have to wait for it to be processed. ** We reserve the right to refuse any order. and Non-Vim Vixen that become lost in transit. Incorrect shipping information can lead to delays in delivery time as well as lost, misplaced and incorrectly delivered shipments. In the event a Return/Exchange is necessary, we ask that you SEND your item to the above address. At times, we may offer free standard shipping for orders as part of special promotions. In the event you must Return your items, please carefully read the following instructions to ensure the Return process is as easy and smooth for you as possible. For the best experience on our site, be sure to turn on Javascript in your browser. More shipping options available in checkout For the latest in luxury brands & exclusive collabs. Please be sure to include your order number in the subject line. and Non-Vim Vixen items sent to our Returns Department will be discarded upon receipt. Product measurements were taken using size 9, width D - Medium. Please note that measurements may vary by size. Shoe Sensation, Inc. All rights reserved. If you have not received your delivery and tracking information states that your package was delivered by the carrier, please contact us and we will help you file a case with the carrier. Return drop-offs are not accepted at any of our Brick and Mortar Stores. You may use any shipping method that is most convenient for you. V.I.M. Orders usually ship the next business day, but it may take up to3 Business Daysto ship your order. We reserve the right to solely define and limit, refuse, and/or reject Returns from customers at any time due to: Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above. If you have not received your delivery, and you have not contacted us within 30 days of your order date, we do not hold or acceptresponsibility for the package(s), and no refund will be processed. If this was an error, and you would like the items back, you will be responsible for the cost of shipping the items back to you by emailing us a valid return label. We are unable to make changes to orders that are placed on our system. All $150+ and EXTRA! All Returns MUST be made within 30 days of when your order is received. We reserve the right to apply restocking fees to any item(s) that, Damaged, defective, or incorrect items must be reported within, Should you receive a damaged item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Care team (. Potential fraudulent or criminal activity. We do not provide prepaid return labels. Some items may require an additional handling time due to the nature of the products as well as the shipping zip code. Size Guide Is Based On General Measurements. FREE SHIPPING!!! Any and all claims on undelivered packages must be made within 30 days. Textured, cushioned footbed provides all-day comfort. https://www.vim.com/products/puma-cool-cat-v-bx-slide-38248403. Weight of footwear is based on a single item, not a pair. Please check our website regularly for our latest offers. Lightweight, molded EVA outsole for traction and durable wear. The Following Items are FINAL SALE and are ineligible for return or exchange: An irregular or excessive returns history indicative of wardrobing;. Non-V.I.M. ** Business Days are defined as Monday Friday, excluding holidays. PLEASE SHIP ALL RETURNS TO THE FOLLOWING ADDRESS, VIM.comReturns Department164-01 Jamaica AveJamaica, NY 11432. Please switch to a, Puma Cool Cat Echo Boys (11-3) Athletic Slide, https://www.shoesensation.com/puma-puma-cool-cat-echo-boys-11-3-slide-38361801.html, https://www.shoesensation.com/media/catalog/product/p/u/puma-38361701-coolcatecho-black01_3.jpg?quality=80&bg-color=255,255,255&fit=bounds&height=560&width=700&canvas=700:560, Skip to the beginning of the images gallery, Adidas Adilette Shower (11-6) Boys' Athletic Slide Sandal, Puma Cool Cat Stripe Repeat Boys (11-30) Athletic Slide, Puma Cool Cat Stripe Repeat Boys (4-7) Athletic Slide, Under Armour B Ignite VI Graphic Boys Slide Sandal, Adidas Adilette Shower Kids (11-6) Athletic Slide Sandal, Under Armour Ansa Fixed Boys Athletic Slide Sandal, Beverly Hills Lil Bellamy Toddler Boys' (2-4) Sandal, Avia Avi-Split Boys (Sizes 1-6) Running Shoe, Avia Avi-Factor Girls (Sizes 4-6) Running Shoe, U.S. Polo Assn. Due to the current Corona Virus pandemic, there may be delays with USPS getting packages to its needed destination. The claim may take up to a week to resolve, in some cases, longer. We are not responsible for lost packages or return shipping. sign up for Shoe Sensation No refunds will be issued. Internet Explorer is no longer a supported browser. Select a size or width to see availability in stores. 5% OFF $250+ orders. Workout Mens Running Shoe, Crocs Classic Women's Outdoor Shoe - Black. 20092022 - Zappos.com LLC or its affiliates, Say Goodbye to Stress with Our Back-to-School Guide!, Find something wrong in this description?. It can take 24-48 hours for the carrier to update their records with your shipping information. Restocking fees may apply. text alerts! JavaScript seems to be disabled in your browser. You may not be able to track your package(s) right away. FREE Ground Shipping on orders over $49.95 pretax (excluding AK and HI). Please allow 3 - 5 Business Days for USPS to update their tracking information. We recommend using USPS Priority Flat Rate Shipping. Once received, you will only be refunded for the cost of items purchased and not for the shipping amount paid to be sent to you or sent back to us. If you would like the items back, you will be responsible for the cost of shipping the items back to you by emailing us a valid return label. Stay cool and casual after your big game with the laid-back comfort and easy style of the PUMA Cool Cat Sport slides. We do not issue refunds or credits for packages that the carrier confirms as being delivered. If you enter your address incorrectly, you will be refunded for your items, and not for any shipping costs associated with your order. VIM is not responsible packages unclaimed after 30 days. does not hold or accept responsibility for packages that have been reported as delivered by the carrier. V.I.M & Vim Vixen are not responsible for Non-V.I.M. Start one inch above your eye brows and go around the widest part of your head. If your package is lost in transit, please contact us and we will help you file a claim with the carrier. Synthetic leather strap with padding and logo detailing. An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or. Slide sandals in a stylish, cushioned silhouette. do not follow return guidelines, are unsellable, or are returned outside of the determined return period. Lounge in style or be on-the-go in comfort with PUMA Cool Cat sandals! Unworn, unwashed with original tags attached, Free of stains, makeup, deodorant, or wear. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. We reserve the right to refuse any refund if the item(s) returned back do not follow return guidelines, are unsellable, or are returned outside of the determined return period. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. If you are returning the item(s) for a refund, please note that your refund is for the cost of the item(s) only and does not include any shipping costs associated with the item being shipped to you. **We reserve the right to refuse orders that exhibit wholesale behavior as we do not offer wholesale purchasing at this time. Text Join to 88434 to To check if we ship to a location near you check outUSPS.com. Every order we ship out is covered with insurance against damage by a third party. When shipping your items back to us for a Return, please allow 2-3 Business Days for processing, and 5-7 Business Days from when your Return is received and processed by us for your refund to be credited to your account.