See the sellers listing for full details and description of any imperfections. What sets us apart from the rest? You need to be at the delivery address during the delivery window to receive and sign for the item., The dispatcher will let you know what dates they have available. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. The only time we will waive this fee is if you request your order to be cancelled due to out of stock or extended lead time. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. Please refer to our Shipping Policy for more details. Example 9:00 am. All proceeds go to help the people with disabilitiesget a Mobility Scooter or Electric Wheelchair of their own, to help promote a healthier and easier happy life for our brothers and sisters with mobility difficulties. This electric scooter is easy to assemble and easy to use. We are an authorized dealer for our suppliers and we ship directly from their warehouse. EMAIL SUPPORT@MOBILITYPARADISE.COM, In the event of damage to your product in shipping, please contact support@mobilityparadise.com, We work very hard to ensure that we offer the absolute, . It will be placed at your door or the closet area near your door. Get 5% Cash Back with Code FLASH5 (Enter code in checkout) *Brands Excluded: Afikim, EWheels, Adaptive Star, Avocado, Green Bike USA, Rambo, Pride, Osaki, Titan, Ador, Inada, Strongback Mobility, Emojo, Infinity, Kyota, Sharper Image, DWMEIGI, Fiido, and Renogy, We Match Any Authorized Dealers Price - Call Us Now For The Best Price: (800) 674-3815 Available: Mon-Sun 8AM-8PM EST, Low Monthly Financing Available - Apply For Klarna Financing In Checkout. Contact Klarna customer service at any time with questions about your purchase. Just right. It is the customer's responsibility to return the merchandise in a new resalable condition. Returns or replacements of parts and/or products may be subject to shipping, handling, replacement and/or restocking fees. Every supplier we work with ensures product quality and packing quality before each shipment. Hobie - ROD Holder Extension Adjustable - 72020074, Hobie H-Rail Rod Holder 2016 - Rod Holder Assembly H Rail, Hobie Anchor Trolley Kit- 72020273 for Compass/2019 or Newer Outback. MotoTec Metro 36V/12Ah 350W Lithium Folding Electric Scooter MT-Metro-36v-350w, just purchased a It gets me around my little neighborhood so quickly and easily. Bixpy warranty does not include damage from accidents and is void if the equipment is opened, altered, misused, mishandled, maladjusted, suffers excessive wear or is serviced by any parties not authorized by Bixpy LLC. Please provide us with the tracking number. We appreciate your patience and understanding. Due to the large size, it may not be possible to be placed at your door.. We hope you enjoy your new mobility scooter, electric wheelchair, wheelchair, or patient care productas much as we enjoy offering them to you. If an item arrived damaged, please contact us IMMEDIATELY. Address for returns: Bixpy LLC., 2640 Financial Ct. STE B, San Diego, California, 92117, USA. Go ahead and place your order today and if you have any questions give us a call at(800) 674-3815or email us atsupport@mobilityparadise.com. Trevor's family was forced to put her into an elderly care homeand Trevor visited her daily to take her for walks around the neighborhood.. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below: We want you to be 100% happy with your purchase and if for whatever reason, you are not satisfied with your order, we will do our very best to change that. Refunds will only be issued to the original credit card that you use when placing your order. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance. Great scooter to get around in our HOA community and little trips to the post office. Copyright Laxnds 2022 All Rights Reserved. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost. We will refund the product price minus any applicable fees and charges. We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout. Attn: Returns. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. We report the amount of the sale on the Customs form. Please contact your local customs office for information. International customers (outside the USA) are responsible for paying the import and customs duties if applicable. Everything the website claimed was true. You can email our customer support team and sales team: support@mobilityparadise.comand we will reply within 1-2 hours during regular business hoursMonday-Sunday 8am-8pm EST. * In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase. Master Massage Coronado Salon 30" Wide Portable Massage Table with Lift 29227, just purchased a Please contact us by phone at (800) 674-3815or email us at support@mobilityparadise.com with any questions you may have. A fixed delivery time cannot be scheduled. In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA., Our supplier's warehouses are located strategically throughout the continental USA. EMAIL US: SUPPORT@MOBILITYPARADISE.COM, QUESTIONS? This is solely the lender's decision based on your creditworthiness.. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product. To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. If you have any issues with your product, please call us at (800) 674-3815or email us at support@mobilityparadise.comand we will assist you in filing a warranty claim with the manufacturer. I highlty recommend. Received very fast and everything that was supposed here was here. Trolling Motor for Hobie Mirage Pro Angler Compass Cassette Drive Island Hopper. Nature's Generator 150W 100Ft Wind Turbine, just purchased a Most of our products come with at least a 1-year manufacturer's warranty. If you do not call us within 7 days of receipt of the item to let us know of any possible damage, we will not be able to issue you proper credit.Refunds (If Applicable). You are subject to credit approval., MobilityParadise has no control over the financing decision. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Thank you for such a wonderful product. If you choose to cancel your order after you have confirmed your pre-order, and it still hasn't shipped yet (like in the case that it gets delayed further) then you will be charged the 5% cancellation fee we must charge to recoup the losses we incur from our credit card processing company when we issue refunds. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. We donate a portion of our profits toAlternatives in Motion and American Outreach Foundation. We use cookies to enhance the security, performance, functionality and for analytical and promotional activities. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. In 2013,Trevor's aginggrandma fell and broke her hip which forced her to use wheelchairs to get around for the remainder of her life. Refunds are only issued after returned items have been received and inspected. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender. simple pulley system and cleat allows adjustment all along one side of your boat anywhere from bow to stern. Love my Jackery Explorer 290 + 1x SolarSaga 100W Solar panels . Mangar Health Archimedes Patient Bath Lift LAA3716, just purchased a It feels sturdy and durable. We use cookies to personalize ads for you. At this time I can not use it because of surgery. Our love for mobility products extends far beyond our local community. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. If you want to learn more aboutMobility Scooters,Electric Scooters,Electric Wheelchairs,Patient Care Producrs,Wheelchairs,Oxygen Concentrators,Lift Chairs,Saunas,Steam Showers,Massage Tables,Exercise Equipment,Electric Bikes,Massage Chairs,andBathtubs, or why you should get one, what they are, how they work, and when the best time to get one is, check outourBuying Guides. The world-renowned recognized and respected leader in financing, PayPal, has offered customers ofMobility Paradise an exclusive deal to get financing for anyMobilityProducts over $99. When checking out with Shop Pay, you now have the option to pay now or later. It is the customers responsibility to know the legality of the products ordered in their country. You are responsible for any return shipping charges. The owner, Trevor, is from Seattle, Washington. The bike went together fairly easy, could have used a little better information about the battery and what each assist level does for you. An item that has been used previously. All returns must be in their original carton with all packing material intact. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Be the first to ask a question about this. Malfunctions due to neglect and/or misuse are not eligible for a refund, exchange, or credit. You will fill out a credit line application. I highly recommend it! So far so good. All return requests must be submitted in writing and sent tosupport@mobilityparadise.com. Original shipping charges are non-refundable. By waiving a signature as proof of delivery, you. Delivery appointments can only be scheduled Monday thru Friday. This means that everyone else selling the same product online is supposed to be selling it at the same price. It performed better than we could have wished for and we look forward to our hunting seasons September and October. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. We do not accept free products from any companywe only review products we love. You will be responsible for paying the shipping costs for returning your item. Absolutely love this. If you wish to waive the signature requirement, you must indicate that on the COMMENTsection of your order. A good comfortable ride. Renogy 3000W 12V Pure Sine Wave Inverter, just purchased a Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.. Watch these video to learn more about what the Alternatives in Motion and American Outreach Foundation does for the communities. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. Jackery Explorer 290 + 1x SolarSaga 100W Solar Panel Solar Generator Kit JAE2901SP100, just purchased a This fee covers our costs from our credit card processing company and our administrative costs of handling your cancellation. Except for such repair or replacement, the sale, processing or other handling of this Bixpy products is without warranty, condition or other liability even though the defect or loss is caused by negligence or other fault. No refund can be issued in this case. Please see the specific brand shipping policy for current estimates of order fulfillment times. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. We ship via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. If you qualify for a refund, you will be refunded the difference in price to your credit card.. Its comfortable, convenient, and efficient! Master Massage Gymlane Portable Massage Chair 10143, just purchased a If your return is approved you will receive an email from us with return instructions. If you find another online store that offers a lower price then us, date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. This item may be a floor model or store return that has been used. MobilityParadise.com is committed to providing the best customer service in the mobility industry. With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you. Do not order items that are illegal to import into your country. Products received as damaged or malfunctioned may be exchanged or returned for a refund or store credit. We will do our best to resolve the issue with our shipping carrier but cannot make any warranties. Click on products MORE INFO button to explore, or read more, Hobie Anchor Trolley Kit 72020073 (Excludes Compass and 2019 and Newer Outbacks), Hobie - Cassette Plug-Blk (Uai) - 81535001, Hobie Vantage Seat Accessory Bag 2017 - 72020117, Hobie - Charger - 12V Battery Fish F - 72025002, Get exclusive articles, recommendations, shopping tips, and sales alerts, Sign up for our newsletter to receive weekly recommendations about seasonal and trendy products. As part of warranty servicing, Bixpy reserves the right to make changes in design and improve upon its products without obligation to install these improvements in any of its products previously manufactured and sold. EWheels EW-46 48V/20Ah 500W 4-Wheel Mobility Scooter, EWheels EW-M34 24V/12Ah 180W 4-Wheel Mobility Scooter, Vive Health 24V/10Ah 250W Compact Folding Electric Wheelchair MOB1029S, EWheels EW-M48 12V/36Ah Heavy Duty Electric Wheelchair, ComfyGo Majestic IQ-7000 12Ah 250W Auto Folding Electric Wheelchair, Greenbike Electric Motion Electric Scooters, TheHobie Pro Angler / Compass / Outback Power Pole Adapter allows you to quickly and easily add aBixpy Motor to your kayak using your standard Micro Power Pole hole adapter slot., 2019 or newerHobie Outbacks already have the screw inserts to accommodate this adapter - so all you need is the adapter. Laws are different in every country and we cannot keep up with them all. Today, we stay true to our roots and are online-only. You can call our customer support and sales teamMonday-Sunday 8am-8pm ESTat(800) 674-3815. If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. My wife and l went camping for 10days in the coastal mountains of Oregon. Jackery Explorer 550 Portable Power Station G00550AH, just purchased a In-Stock orders are typically shipped out the next business day via Fedex/USPS. Please allow 2-5 business days for your order to arrive and depending on your location, the duration may vary. We do not issue prepaid return labels. The world-renowned recognized and respected leader in financing, PayPal, has offered customers ofMobility Paradise an exclusive deal to get financing for any, If you have any issues with your product, please call us at, and we will assist you in filing a warranty claim with the manufacturer. Your Cart is Empty. Invisia SerenaSeat 26" Wide Folding Shower Seat INV-WS26, just purchased a Not too slow, but not a speed demon either. I'm very very happy with it! The financing lasts for 6 months and is only valid on approved credit., (Please read the entirety of the instructions before you email or call. If you receive a refund, the cost of the initial shipping fee will be deducted from your refund.7. If you are paying for Express Service and your order was received after 12:00 noon, we will try our best to ship out the same day but there is no guarantee and that will affect the delivery date given on your paid express service. We love to give back to our community. Super easy to assemble and works perfectly. There are limitations on shipping lithium-ion batteries and we will not accept service returns without prior arrangements. If you are approved, then your refund will be processed and a credit will automatically be applied to yourcredit card or original method of payment. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. Returns, Refunds, Cancellation, and Pre-Order Policy, FLASH SALE! Windy Nation 1x 100Ah Battery + 2x 100W Monocrystalline Solar Panel Kit, just purchased a If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@mobilityparadise.com. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. We are not equipped to handle walk-in traffic at our headquarters in San Diego, so even if you are local, please do not bring your product to our offices unless you have made prior arrangements. Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@mobilityparadise.com. We've partnered with Alternatives in Motion and American Outreach Foundation to help people live a better life with the help of mobility products. This means that everyone else selling the same product online is supposed to be selling it at the same price. Bixpy Jets are made for recreational consumer use and are not warrantied for commercial or rental use., The warranty does not include transportation costs incurred because of the need for service. Refunds will be applied to the same payment method used when the original purchase was made. PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. You are responsible for any and all duties or taxes that may apply. Trevor was already sellingelectric bikes online through his websiteElectric Bike Paradisebut up until this point, Trevor didn't know much about mobility products.Trevor did some research in the elderly care productsindustry only to find that there weren't very many websites providing a full selection of quality products and educational materials, sohe started a new website calledMobility Paradise, the one you're on right now,to provideMobility Scooters,Electric Scooters,Electric Wheelchairs,Patient Care Producrs,Wheelchairs,Oxygen Concentrators,Lift Chairs,Saunas,Steam Showers,Massage Tables,Exercise Equipment,Electric Bikes,Massage Chairs,andBathtubstocustomers all over the USA and Canada, not to mentionall the information you need to make an informed buying decision like buying guides and how-to guides. Acopower 5x 100W 12V Polycrystalline Solar Panel, just purchased a If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. Master Massage Stratomaster 30" Wide Portable Massage Table 26352, just purchased a If contents are damaged, indicate damage on carriers paperwork and notify Mobility Paradise immediately., If contents cannot be inspected immediately, notation on carriers paperwork must state:, Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier, Sign carrier paperwork: Carton damaged and refused, Mobility Paradise30-Day Satisfaction Guarantee Return Policy, Products that are eligible for parts under manufacturer warranty, Products that have had their original manufacturer packaging opened, Products that have been out of their original manufacturers' packaging. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well. However, we do encourage you to open and fully inspect the item for damage or defects within 7 days of receipt. You'll usually get a decision within seconds and be able to purchase that brand new mobility product of your dreams right from our website shipped directly to your door as fast as 3-10 business days. You have three options for financing: Fill out form with your personal information. We will do our best to meet your expectations at all times.. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether., Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days..