Very knowledgeable about Tulum, the cenote, and Playa in general. 5 minutes, remember that there are more people we have to pick up, so out of respect for others the tolerance time is very short. We had a blast with them throughout the day and at all stops. Hours of Operation: 8am 5pm. At all times, our team is there for you with knowledge, motivation, attention, and trust. It felt like we had the place to ourselves. Working with small groups of clients, max. 2022 Road Affair, LLC. Great Tulum Adventure Tulum was an important walled town, it was a harbor used for the intense commercial network. Important: 2.- When do adult vs children prices apply from Playa del Carmen? Our professional guides are certified in First-Aid. P.s. 8.- How can I call from outside of the country? As for the tour bus, we were told to use the restrooms before boarding the bus. 2005 - 2022 Ocean Tours Mexico. Your email address will not be published. The cenote was a unique experience, we were the only ones snorkeling! Daniele and Rodrigo were exceptional. Juan and Pascual were nothing short of amazing. With our Tulum Cenote Tour, youll be able to check both things off of your list in a single day, and youll enjoy them even more because our private tours allow you to avoid the crowds in order to have a much more personal experience. 6.- What hours are Customer service agents available? If you do not present the day of the excursion there will be NO refund for a no show (each case is different and can be analyzed to determine if there are any exceptions). Just wanted to tell you how fantastic our tour was today. Claire even provided wetsuits for us. After our Tulum Ruins Tour, we continue our journey into the subtropical rainforest of the Yucatan Peninsula and explore the unforgettable world of cenotes. Would definitly recommend this tour to families ! Send a email for more information. The guide knew all the right places and ways to go to skip lines it was just so fantastic. It was huge and spectacular! Parking Fee: $70 Pesos All Rights Reserved. Yes, without problem as long as both parties are in agreement and you inform us. You didnt mention from where you are coming from but collectivos run from Cancun, Tulum Town and Playa del Carmen. The fresh blue water cenote is crystal clear and very refreshing. January 3 in Shore Excursions. We didnt have to pay anything during our tour, the snorkeling gear, drinks and lunch were included. It was just us and them, and we had an Absolute Blast! Tour van was air conditioned with drinks in the cooler! The site says 9 hrs which is almost every minute the ship is in port. Or is there an option where we can pay for the entrance fees and just swim inside? Would highly recommend. 7.- Can I transfer my ticket to another person? Had Juan as our private tour guide who took care of every need, guiding, educating and picture taking. Waking up early was 100% worth it. We recently took this tour and I have to say it was worth every penny. We selected the half day tour of the Mayan Ruins and a Cenote to tour. 100% recommend! Required fields are marked *, Absolute Adventure Mexico When we confirm your deposit, an email will be sent to you with all of the information, including the meeting place, schedules, photos of the guide, etc. All rights reserved. Swimming in caves is an experience not to be missed, followed by an authentic local Mayan lunch. Visit these iconic Mayan Ruins with a private guide and transportation. Your email address will not be published. Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children. He was knowledgable and passionate about sharing his culture with us. We truly provide the Mayan Riviera's best quality in service and tours, and we always ensure the total satisfaction of our clients. They were both so friendly and made the 2 hour drive to Tulum fly by quickly. There is no other company that offers you all of these flexible options. Our tour guide Hector was great for the Cenote and Claire was very knowledgeable about the history of the ruins. Tulum Ruins, Akumal Turtles & Cenotes Tour, Private Snorkeling, Tulum Ruins & Cenote Tour, Private Tulum Ruins, Akumal Turtles & Cenotes Tour, Private Contoy Island & Isla Mujeres Tour. We went to Tulum on a Royal Caribbean excursion in 2019. And a big thanks to our driver, Rodrigo, for safely transporting us and watching our things so we could enjoy the day with lugging around a bunch of bags. Here came trade and maritime routes of Mayan people. If you are calling from the United States we have US telephone numbers available. Water was refreshing and clean snorkeling gear was provided for use. 2.- Do you need to know how to swim in order to enter the cenote? We did a private tour for the two of us and was amazed at the level of communication before the trip as well as amazing service during our tour. The rest of the money can be paid in cash at the time of pickup, or you can pay the full amount before the excursion. The 1st stop was to the ruins which are quite a scene if you have never seen anything like this before its worth a look. IIRC, there were food stands by the entrance to the enote. One of the best ways to enjoy the natural beauty of the Riviera Maya is to go snorkeling in cenote in their crystal clear waters. This was a truly amazing experience and a must do in Tulum. You can locate us in person at our office in Playa del Carmen. trickynikki93, Get more travel inspiration, tips and exclusive offers sent straight to your inbox. By You can pay in pesos, dollars, or euros the exchange rate of the day will be applied, We have all payment forms available, bank deposits, cash, online bank transfers, and PayPal. Afterwards we had a spectacular lunch at a family restaurant in the jungle. Highly recommended!! That email is your ticket, your reservation number and everything you need to identify yourself. Because, we are the direct providers of the excursion which allows us to offer the lowest prices on the market. Hey Vicky, Thanks for stopping by. On the way back to Cozumel, the waves were rougher. Times are approximate and depend on many factors, however, we can give you average times based on our experience, which may vary. The guide was knowledgeable and showed you all the secret spots. Tulum Mayan Ruin is the ONLY archaeological site located in front of Caribbean crystalline water. The Gran Cenote, however, is a must see. When it comes to the Riviera Maya, there are two things every visitor simply must do: visit one of the areas impressive Mayan archaeological sites and take advantage of its breathtaking natural beauty. Hover over the arrows to browse the best Mayan Ruins Tour Packages. Pick up and drop off at your hotel with private air-conditioned transportation, Experienced certified private guide all day long, High quality snorkeling gear (mask, snorkel, wetsuits, life jackets), Cool drinks in the van (waters, soda, beer), Lunch in a restaurant with one main course a la carte and one drink (water, soda or beer) per person. (Not me one selfie and I'm done). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. We have over 10 years of experience in operating tours as Ocean Tours started in year 2005. In our company we warmly welcome visitors from all over the world, but placing special emphasis on our visitors that come from far to visit our beautiful country. Our lunch in the jungle was wonderful too! It is true, and you know why the price is so low? www.tulum-tours we are your best option, Taking into account that the archaeological zone of Tulum is different from other archaeological zones in the peninsula, we have for you the following recommendations of items to bring, to make your visit more pleasant and always keeping in mind your comfort, We have all of the forms of payment available, Once the deposit has been made, you will be sent all of the necessary information about the pickup place, telephone numbers, photos of the guides and what to do if you need assistance. He really made us feel as if we were close friends. It was above and beyond anything I could have expected!! We always take the bus or in this case a collectivo. I cant recommend Absolute Adventure enough! Snorkel and swim in a magical Cenote! I was on the upper deck on the way to the mainland and I came very close to throwing up, especially when I saw the others doing so. So if you have time for a day trip while in Cancun or Playa, definitely consider visiting both places. 10/10 recommendation. Our private tour with JJ and Daniel was a blast. Safe travels and have fun! JJ was THE best tour guide and completely made the adventure. Our mission is to provide wonderful and once-in-a-lifetime experiences through excursions full of nature, culture and adventure. While swimming you will see plenty of stalactites and stalagmites, they are kind of cool. Juan was entertaining and adjusted to the family like he was a member of our unique family group. On 1/3/2022 at 8:38 AM, trickynikki93 said: Has Anyone Gone on the Tulum Ruins and Mayan Cenote Tour. Daniele was very informative and easy to talk to! Visiting Tulum and a cenote with Absolute Adventure felt like being a special guest. I want emails from Road Affair with travel updates and marketing. Were headed to Tulum in November and cant wait to explore. There is a bit of a walk so wear comfortable shoes. Contact us for more information, Yes, without problem, credit card payments are the most common form of payment. 1.- What is the price of the excursion Tulum +Cenote from Playa del Carmen? Your guide will show you where to take the best pictures and will be happy to help to take you in photo with your camera or phone! Reservations with promotions require reservations at least 7 days in advance of the day of the excursion. Experienced certified private guide all day long They also accommodated our group on very short notice. The outstanding professionalism started with the booking process. Is there any extra time for souvenir shopping or exploring? Discover the secrets of the ancient Maya at the archaeological site of Tulum. Chris, our guide, was fun, knowledgeable, and always working to ensure everyone was enjoying themselves. Discover the benefits of early departure to visit Tulum We truly felt cared for for the entire trip. 10.- Can we bring food into the archeological zone? The ancient city of Tulum located alongside the coast provides an excellent view of the Caribbean Sea, and the cenote swim at the colorful Cenote Caracol, one of the best in the Riviera Maya, will be an unforgettable experience. The tour was AMAZING! We went back to the hotel, we were all very exhausted and I cannot imagine renting a car. To finish at the Cenote was very cool and lunch in the jungle was excellent!! They also provided refreshments immediately. There are 60 ruins on this site. It is a must see in Mexico. Or are there food stands at the cenotes? ), f it is not specified on the list of things included it is not included, In the purchase of 6 excursions to Tulum + Cenote receive a 10% discount. Has anyone gone on this excursion before? Our transportation is very safe and comfortable, and our drivers are very experienced. 5.- I am very unsure, I have had bad experiences before, can I pay at the time of the tour? The Sac Actun Cenote exceeded our expectations. We guarantee an excellent high quality service to ensure the total satisfaction of our clients. We reserve the right to modify the itinerary based on events out of our control. As an aside, it was the first time that I have been rained on on a cruise excursion. Would you recommend the tour or just go by ourselves to both Tulum ruins and Cenote? Juan was full of information and his passion for the Mayan culture showed. Claire was our tour guide & she was outstanding. Claire swam with us and took all the photos we wanted. We try as much as possible to include everything necessary, but there can always be unexpected purchases, tips, photographs etc. We felt comfortable and safe the entire time. Cant recommend him and this group enough!! Thanks Juan and absolute adventure! Trees, plants and water came from there. Swim with turtles and snorkel in an underground river system. We will make every attempt to visit all the places mentioned in the tour description. But, as long as you have the number available that is all we need, along with the name included on the reservation. If you have any questions please do not hesitate to contact us, We have the best promotions, always having the main objective to reach large groups or families that visit the Yucatan Peninsula. Booking the tour was easy and Claire was quick to make suggestions and respond to emails. Within the Tulum ruins, there is also a gorgeous beach. The guide always reminded us to come back on time after the free time we were allowed to explore. The food was great and the best tacos Ive had in Mexico so far. Our guide was timely, knowledgable and passionate about his work. We had a wonderful day with Chris. Display as a link instead, I couldnt have asked for a better day and I will most definitely be back for another adventure!! The cenote has a rope that you can hold onto as you explore, and there are also a few shallow spots for non-swimmers. Hope that helps. My friend and I booked a private, half-day Tulum ruins and cenote tour with Absolute Adventure. This allows us to offer you the best prices available. The Tulum and cenote tour was definitely one of the best moment of our holidays in Mexico. Claire was so amazing, so friendly, so knowledgeable. Because cenotes are filled with rainwater that was filtered by the limestone, cenote water is one of the clearest in the world, with over 150 feet of underwater visibility. So in this aspect restrictions apply but we do have this option available. Absolute Adventure met all our expectations. Excellent organization and service, safety was on point. I don't remember seeing a bathroom on it. Absolute Adventures is absolutely the way to go for personal tours around Playa del Carmen. Both of them were very accommodating and seemed to genuinely enjoy what they do. We were able to truly take the experience Tulum without being crowded by other tourist. Click the titles below to expand each section. From the efficiency of the transfer and pleasant informative points offered by the guide even the drive to this activity is enjoyable. Our trip to Tulum was amazing, we were the first group to enter, which in itself was priceless. He knew all the best spots to take pictures and went above and beyond by using the different iPhone features to make sure we have great photos/memories to look back on. Your email address will not be published. The van was air conditioned and also had plenty of cold drinks to choose from. The crystal-clear waters of these caves offer perfect visibility. did some research before deciding to book a private tour with Absolute Adventure, and this is the best decision we could have made! I would highly recommend this tour to everyone! We had the place to ourselves. We were able to leave super early to beat the rush of the other tourist and also literally had the cenotes to ourselves (hello isnta worthy photos). Depending on where your hotel is located, if it is Cancun or Playa del Carmen, but it lasts approximately 7-8 hours because we will be visiting 2 fantastic places. It was primarily used as a trading hub, where everything from precious stones to chocolate and textiles were traded. This is an exclusive private tour to better meet your expectations. Yes, contact us to find a package tailored to you, and see what promotions are available. We will be back and using this same company! Everything was great! The price per person over 9 years old is $800 Mexican pesos. let us know how you guys liked it after November :). Tel/iSms/Whatsapp: +52 984 806 7432 Excellent service and safety shown throughout the day. For those that have done the excursiondo you still recommend it or do you think I should do something different? 07:00am Private transportation from your hotel to Tulum This tour doesnt include Tulum centro/Tulum beach-hotel areas. We can offer you the lowest price on the market with equal or higher quality than our competitors because our company is the direct provider of the tour. 5.- I am not a local do I still get the same price? Pick up and drop off at your hotel with private air-conditioned transportation We chose a private to avoid waiting for other guests and move at our own pace. Not only we had a guide, a driver, a van for ourselves but we also enjoyed Mayan ruins and cenote before everyone else. 3.- Is it necessary to reserve for a specific date? They are treating guests to a unique experience to be away from the crowds. Mexico Also, I have to mention that at the end of our tour, we had the freshest, most delicious taditional meal Ive ever had in Mexico. Lunch with one main course a la carte and one drink (water, soda or beer). Thanks so much! 77710 Playa del Carmen. Most of our guides are diving instructors or dive masters, and have all been hand-selected by Ocean tours for their passion and care for nature, awesome attitude and exceptional empathy. The most popular one being El Castillo (the Castle), as it is the tallest building there and is usually the one featured in travel magazines and guides. We had the best time and recommend Absolute Adventures 100%. We then visited 2 separate cenotes where our small group of 4 were the only ones there! It was windy and the waves were rough when we were on the ferry in Cozumel, so the ride was VERY rocky. We will come back! Hector is really knowledgeable about Mayan and Aztec culture, and educated us on the entire history on our drive over. The cenote was amazing and he guided us through a unique safe experience. Our professional photographers team will come with you on the tour and get the best shots at these fantastic locations. No, drinks are not included (you may bring your own), YES, in Tulum you will have free time that can be used to swim at the beach, also remember that we will swim in a spectacular cenote, YES, we understand that babies need to eat on different schedules. Again, the answer to this is subjective. When my granddaughter was a little apprehensive about the underwater cave he led her through it while we explored on our own. Admission Fee: $59 pesos The tour was reasonable in price and included waters, beers and sodas and a Mayan jungle lunch, which provide the best fish tacos Ive ever eaten. In addition, we offer you the option to pay the day of your tour, we have no problems in regards to this (restrictions may apply). She is 7 and was not bored one bit with this tour. Private tour makes it even more special. Hello: My name is Paul, feel confident to send me an email, WhatsApp or call anytime of the day I am here to help you! The cenote is open to swimmers, scuba divers and snorkelers. Our favorite excursion of our trip! Enter name and address of the place. This is a small business where they give great service and attention to detail to their guests. the guide that rowed us was amazing and super funny. We had children ranging from 6-13 and all had a wonderful day. Scroll down for all information, cenotes options & itinerary. If you wanna snorkel and dont have your own equipment you can just rent some gear there as well. The simple answer is NO, THERE IS NO TRICK, if you have any questions please contact us. Do not Hesitate to book with Absolute Adventure Mexico. Or are there food stands at the cenotes? 3.- How can you guarantee me that you will pick me up? We were alone at the Cenyote. Every turn was a visual wonder and exhilarating! Everyone was very friendly and knowledgeable, the whole experience was incredibly simple and fun. Enjoy fantastic views of the Caribbean Sea at this stunning Ocean-Front site in our Mayan Ruins Tour. They even take a ton of photos for you and send them to you the next day. You can bring personal belongings you require during the tour (phone, camera, extra set of clothes). this day tour from Cancun or Playa del Carmen, 7 Days in Melbourne: The Perfect Melbourne Itinerary, 3 Days in Tirana: The Perfect Tirana Itinerary, There are almost no shaded areas, so we strongly recommend you bring lots of, Though you can wear flip-flops to the ruins, we suggest you wear. Due to its prime coastal location, it also offers some of the worlds finest views of the Caribbean Sea. Tulum was incredible and Chris gave our group so much knowledge and took tons of group pictures for us. We were also very impressed how willing they both were to work with us the week of our vacation and accommodating our trip around the weather so that we got the most out of our trip. You can enter the Gran Cenote without any tour. Being able to leave our bags with Angel (the driver) in the van was an added bonus. We got an early start and beat the crowds which was awesome. If you have any questions send us an email, we are here to serve you. When the sea levels lowered, the dry air formed our limestone soil (the Yucatan Peninsula). Original name of Tulum was Zam, wich in ancient mayan language means sunrise. We started our trip at 630 am from our hotel, which I highly suggest! After visiting the Tulum ruins, we headed to the Gran Cenote, which is just 6 km from the ruins and 3.5 km from downtown Tulum. The driver drove very safe and made us all so comfortable. 2.- If I buy my excursion online how will I get my tickets? If there is rain in the forecast, I suggest you bring a poncho. Highly recommend! Not only was he able to answer any question we had, but also gave us much insight to their culture, past and present. We really enjoyed that we were able to go at our own pace throughout the day and LOVED that we got to experience the ruins and cenotes early before the crowds arrived. We want to be clear when mentioning the restrictions of our tour, we do this to avoid accidents and to alert our clients to the level of effort required in some of the activities that make up the tour, such as: We understand that things can occur and you might need to cancel the tour (illnesses, mood, change of plans), that is why we are a company sensitive to these situations and we put at your disposal our cancellation policy. The guide and the driver were friendly and welcoming, our guide constantly offered to take photos of us which was nice. We wrapped up the trip on my own schedule as he provided my and my new wife some alone time in the cave. We work all day, but the times that there is someone in the office is Monday to Friday 7:00am- 10:00pm, Saturday and Sunday 7:00am -9:00pm. We had a private tour of the Mayan Ruins near Tulum with Daniele and Pascual. If you have been to some of the other ruins in Mexico, Tulum might be disappointing to you. I hope to return one day for another tour with my kids! This is worth the money and exclusivity compared to the larger groups. We will book again with Absolute Adventure for the personalized experience and authentic tour. If so, can you answer a few questions: 2) was there any snacks or food provided? After Tulum, we went snorkeling in the cenotes, followed by a lunch at a Mayan restaurant. We also provide all the equipment you need, with a professional guide to show you around! If you have an account, sign in now to post with your account. There were souvenir shops in the parking area at Tulum itself. The early wake up was so worth it to be the first one at the ruins. Yes, there were bathrooms on the ferry. We had a tour of the Tulum ruins and two cenotes recently, and it was great. Swim with turtles and visit Tulum Ruins with private transportation. Did you take a bus to tulum or rent a car? There is no required minimum to enter the Gran Cenote, we were just two and was allowed to go in. You can contact us by phone, send a text message, WhatsApp, or email. Would highly recommend Absolute Adventure to any friends, family or fellow travelers. Our tour guide Manuel was so friendly and knowledgeable. The Mayans believed that Cenotes were sacred doors to the Underworld, where several of their deities lived. No, food is not included (you may pack your lunch). Hector was also very patient; we were not rushed at all and went at our own pace. The lunch at Juanitas was the best authentic food we had the entire trip. A great adventure on all levels of the Ancient Mayan world! Food can be brought into the area of the cenote. Swim in the crystal-clear blue waters of these unique limestone pools and relax amongst the thousands of white stalactites and stalagmites that surround you at every turn. Though the Tulum ruins are not as big as the ruins of Chichen Itza or Uxmal, it is still one on the most visited ruins in Mexico. Overall we really enjoyed our day trip to the Tulum Ruins and the Gran Cenote. This tour was absolutely amazing and my favorite while visiting Playa del carmen Our guide Juan was very informative. Tour was greatDaniel was awesome!! If you value time this is a no brainer. Listen to his suggestions and you will have a great time. Your blog has really been a great help in figuring out some of our travel plans Tulum road trip & Isla Mujeres posts are great. Each of them is uniquely decorated by Nature. Yeah, they can be quite touristy especially during the high season. Itinerary is based on a departure from Playa del Carmen. Best of all, the cool, refreshing water is one of the best and most beautiful ways to escape the constant heat for a while. Both JJ and Daniel were knowledgeable, fun and great tour guides. We had 18 people who wanted a speed tour of the ruins and then 2 cenote stops. We will check if there is availability and you only have to pay a deposit to guarantee your reservation. Hi This was a great article. Our Tulum excursions combine two of the best things to do in Tulum, ruins exploring and cenote snorkeling. Totally recommend this Cenote. 08:00am 10:00am: Visit of Tulum ruins Thanks a million! I am really happy that I selected Absolute to help us experience the Tulum area. Booked this for my honeymoon. Every service and every part of the tour is directly operated by Ocean Tours. 11.- I can't print my coupon, what can I do? I was not sure what to get, and ended up ordering a dish that Hector had recommended, which was absolutely delicious. Yes, just send us your phone number and time to call and one of our operators will gladly contact you. He took care of us and also made sure we were safe in the cave. We got ruins and cenote for ourselves. Ervin was our driver, and Hector was our tour guide.