The couch took about 15 minutes to put together and is very sturdy. We have absolutely no complaints. The charger also comes surprisingly in handy. Best couch we've ever had. Bolt your feet on, attach your power cable, and you're ready to enjoy your new couch. You would never know it came in pieces. We can easily get four people on it, the cushions are comfy but structured, and although it's substantial once assembled, it is still light enough to move around when needed. I have recommended this couch to all of our friends. Also it has to have secret powers because my cat has not scratched it once. I purchased the C shape sectional. The hardest part of putting it together was taking everything out of the boxes. Deciding on this quality, well designed sofa was a breeze. The cushions are a bit stiff, but overall very satisfied with my purchase. It isn't ideal for sitting or hanging for long periods of time. We are very happy with our Burrow couch. So simple to put together. Altogether the finished piece is sturdy, stylish and comfortable. Very comfy and stylish. Burrow to the rescue! Versatile. The Burrow is a must have for all New Yorkers! Also customer service is awesome too. I was a little iffy on the quality of the building materials while assembling, but it seems sturdy and hopefully will last a lot longer than the Ikea purchases that the rest of our apartment is outfitted in. The material is soft and super high-quality, and the cushions are just the right level of firmness. Putting it together was a breeze. He even urinated on it but it came out very easy with distilled water and a tiny bit of bleach (these are burrows instructions on how to spot clean). I love my new chase lounge! We love our couch. 8 weeks. We have really enjoyed our Burrow couch. I was a bit hesitant buying out sofa online, but after reading all of the details, learning about the features, and watching every video, I knew I had to invest in this sofa. The assembly took my boyfriend and I around 5 minutes, but as a fair warning, we pride ourselves on being super handy with putting things together! Fortunately the material is incredibly durable and easy to clean. I sleep on this couch. Buy the ottoman too! The hidden power cube under the couch is a nice bonus -- I like being able to charge a laptop or phone while sitting on the couch without having to use ugly extension cords. The assembly was very straightforward and easy. Perhaps most importantly, our small child's sticky fingers have yet to leave a single lasting mark on the stain-resistant fabric, and cat hair just kind of wipes right off with a lint brush. Absolutely love the product! I emailed Burrow's support team, and they took care of everything right away. It's a nice looking couch and it's comfortable enough for occasional use. Need a love seat was intrigued by burrow concept. I moved into a garden level apartment a while back. I live on the fourth floor with no elevator, and it definitely helped to have 2 people to move the boxes, though I probably could have done it alone as none of the boxes were individually too heavy. I received my 4 boxes weeks earlier than expected - no damage and no missing parts. It is clearly well made and looks great. It is AWESOME! My final thought: If you're thinking about adding the chaise, do it. Looking forward to other products made by Burrow. It is easy to assemble and parts are well constructed.Unfortunately for me I don't feel comfortable seating or reclining. super comfy, elegant design, easy to assemble. The removable trays are very convenient for supporting food, drinks, and laptops on the sofa. The couch is a bit uncomfortable as its proportions are on the small side. I can say with all certainty that this was one amazing purchase. So far, I can't complain! We were due for an upgrade from and aging Ikea couch. I searched FOREVER for a stylish couch that was comfortable, affordable, and durable!! This was super easy to move into the house and get set up. We really like our new burrow couch. I've gotten many compliments on it and can't recommend it highly enough! I was worried that this would be a glorified ikea couch, but this couch stands alone. The ottoman seat is firm as well. Love the color. My whole family loves spending time on the sofa together. Also I love how burrow provides financing. Nice looking & comfortable couch. Great Customer service and follow up. Everything about the Burrow sofa is awesome. Would absolutely recommend to everyone. Our dogs love it too! The only thing I wish was they would keep you more in the loop while it was being made. It is very comfortable and we are pleased with it so far! Comfortable, stylish, and easy to assemble - what else could you want! My burrow has been fantastic so far, easy to assemble and comfortable. Love my sofa, the look the setup perfect. But once we received it we found out it is even more amazing than we hoped! The assembly process was fairly simple, although it definitely took me about 30-45 minutes with just myself doing the assembly. It looks great in our space and the moment we flipped it over our dog claimed it as her own. Its beautiful and convenient I just wish they would switch to natural foam instead of all chemical blown foam. I was frustrated with the shipping, as I was given an incorrect, earlier shipping date first and then emailed to ask why it wasn't here, and was given a correction. Absolutely loving our navy blue Burrow Arm Chairs! I expected it to eventually lose it firmness, but not this quickly. We love our Burrow sofa for it's durability, versatility (try buying furniture that can fit in an Arlington, VA brownstone as well as a California bungalow or even sprawling ranch-style home in Texas), great price point, and easy assembly! We had previously bought a couch from a store but it wound fit up the stairs of our old house. Looking forward to more Burrow living room pieces. We did a bunch of research and either couches were too expensive or felt too cheap (while still being expensive). We bought this couch with online video reviews. The chaise part is just an addition to the main 4 seater couch. It is very comfortable, even to sleep on. I like that I can also break it apart or add to it should I get a bigger place. I am super happy with this purchase! Well built, sturdy, and made with nice materials. Cons: The power cord is not quite long enough to hit our nearest plug, so we linked it to a power strip. The most comfortable forward thinking couch system ever! Easy assembly sometimes means wobbly crap. I needed a new couch, something nicer than IKEA but still fitting a tight budget. (I tend to move a lot, so I'm excited to be able to take it apart just as easily.) I'm short! Thank you Burrow for a great couch and your commitment to taking care of your customers!! I'd recommend Burrow to anyone looking for a great sofa at a reasonable price. It's perfect for napping, gaming, or just watching tv! Burrow's debut wall shelf offering, known as Index, is a unique modular design that can be combined seamlessly to create shelves that can fit just about any wall space. We have a bungalow style house and would not be able to get a traditional sofa/love seat to make the turn to get into a back bedroom that we have converted into a study/den. The contemporary design is icing on the cake. It was so fast and easy to put together (I did it myself), and becauswe it came modulated, I was able to get a full-sized couch without worry that it wouldn't fit through my door. The couch is perfect. I've since ordered the ottoman to make my couch into more of a sectional and I'm really pleased with it as well. The couch itself is nice and supportive, just the right amount of firmness for me. Great quality. We have 2 of the 3 seaters and they arrived in 8 boxes. everything else was a breeze. 15 min for couch, 5 for the chaise. They are also a brighter white than I thought they would be, but they do match the swatch that was sent to me before, so thats my fault. What can I say? And I don't mean with only the tools included in the IKEA box. I assembled the sectional with my 11 year old quickly. The boxes it comes in are gigantic which obviously can't be helped but be ready for that. Happy we decided to go for it! This couch is so comfortable and looks so classy! Nicest couch I've ever owned for sure. I got the 3 piece section sofa and 4 large boxes were delivered. I can't wait to get another burrow once I buy a home of my own! USB charger a plus as well. The sofa is comfy and sturdy, been taking naps on it and it's so comfortable. Best and easiest furniture purchase I've made, The perfect centerpiece for my new apartment. It's durable, easy to clean, and easy to move around in our living room. Once assembled, you're rewarded with a sturdy, spacious, handsome, and comfortable couch! It was a debacle. This couch is long enough for my 6-foot husband to nap on. I hope the durability can live up to the price point. We were able to get the boxes up our stairs and the ease of putting it together was great. I'd also suggest only opening one box at a time. I had some problems with a few stitches on the couch. I am a bit of a couch snob, and was thrilled with 1) the angle of the back rest 2) the depth of the seat and 3) the softness of the cushion. It is so hard to reach you! I also wished the chaise connected in some way to the base couch. If you use one of these and buy something, Slumber Search may make a small amount of money. More recently, they have launched a variety of other furniture categories such as shelving, coffee tables, and rugs.In terms of customer experiences, Burrow customers have good things to say about their streamlined experiences and especially their comfort furniture, such as their couches and seating. Not Burrow's fault, though, just wish there was an option to pay extra for door front delivery. Super comfortable and looks good! -Ryan. only issue i had is the latches on the back rest seem to have popped up on their own by mistake. We've had this for about a month, and if you're looking at the Nomad loveseat/chaise combo, just get it. Really appreciate Burrow giving me the wooden legs for it as well. For the price, this is a fantastic couch and leaps ahead of swedish furniture stores and less pricey than the high end furniture shops that it looks like it came from. I ordered a one-seater about a month ago and I've been really happy with it so far. A bit of a puzzle for the spatially challenged (like me), but my remaining brain cells got themselves organized and I finally had an idea of how everything went together. It's comfortable for a nap or overnight sleep (tried that a few times too). I was a little on the fence, only because I don't typically make purchases this large online without seeing the product in person, but this was exactly what I was hoping for and expecting. The boxes were waiting for me when I got home and, after unboxing, it took me no more than 15 minutes to get both pieces set up. Just got rid of the old one which is so bulky in comparison. One of the few "podcast ad" products I've ever ordered that truly lived up to expectations. Two days later they showed up at our door and we put them all together in just over an hour. I wish we would have gotten an extra cushion but maybe we will go with a chair and ottoman instead! I live in a small apartment and needed a small couch I could move/put together on my own. It is shockingly comfortable. I'm honestly the exact opposite of a handyman and I put this couch together in less than 5 minutes. Furniture shopping is an oftentimes tedious and mundane task. Contemplated returning, but we had delivered to a remote location and then up stairs. The cushions are firm, and at 2 weeks in, it is growing on us. There were issues in the beginning which led me to having the opportunity to talk to the CEO. Good support. Our couches were easy to assemble, and look great in our house. I am excited about the time / stress I might save when I move next Also, Burrow customer service team was great in responding to my requests, and even offered a discount when their shipments were running behind schedule! When the owner of a company takes the time to talk to a customer it helps you know that customer satisfaction is very important. Not too firm and not too soft imo. He spends most of his time snuggling on it. I'm thrilled to have a piece of furniture this comfortable that I also don't have to dread moving. We get compliments on it all the time. Thank you Burrow! I'm super impressed with the sofa and the price is right! Assembling it ended up being a big hassle mainly due to the size of the sofa. It was delivered in 4 (very intimidating, but clearly labeled) boxes, but it was so easy to put together with the help of Burrow's assembly instructions. When most companies are delayed in shipping due to COVID, Burrow got this to me in a WEEK. I really liked the set uplove seat and ottoman in 30 minutes, no toolsthe only thing I wish is that it shipped faster, but those are the breaks when it's custom to your choice. We got the lighter grey color and you can tell it's really well made and the color is on point! After unboxing, the couch literally took less than 10 min to assemble - was genuinely surprised how easy it was. We can't say enough great things about it! Great sofa design and holding up well for the price! It literally took 15 minutes to set up the couch with two of us. Fantastic chair. Just a thought. The separate boxes and the pieces that snap together were perfect for this situation. The Burrow sofa was the perfect fit for our apartment atop three narrow flights of stairs. Super comfortable. Great couch as advertised. The burrow couch was slick and easy to put together. It took us literally 20 minutes to assemble the entire thing and I would say it's significantly better quality than the other Wayfair couch that we just purchased which was significantly more money. The sofa is comfortable, well made, easy to assemble, and it looks GREAT. Overall, I love this couch and recommend it to everyone. Easy enough to move and assemble alone, but would definitely recommend getting some help. Other couches are too deep and I feel that I have to have a pillow behind me to be comfortable. Ingenious design, super comfy, and looks sharp! Awesome experience with companythings happen but how they handled it was awesome! Friendly, responsive immediately, and zoom the parts were here in a jiffy! It's solid and you can't tell that it's not one single piece. That same module also had slightly different parts, it was missing the knobs to fasten the feet on, and it was clear that the fabric was cut from a different cloth than the others. It's been over two weeks and the smell is starting to fade but it is still there. I like the color and material - they are exactly as they appear on the web page. Won't everhave that issue with this couch. I would say it was fairly easy to put together and didn't take more than an hour to do so.The directions were not tailored to this specific couch; there was no mention of the chaise lounges. Setting it up did take only about 15 minutes (with 3 people working on it though, still, very good) and looks great. We've only had it a couple of weeks, but it seems to be standing up well to the abuses from our 3 yo. I spent a lot of extra money to buy sturdy 10" couch legs to make it comfortable for my 6' 200# frame. Great value for the price, great design, buy one and you will not be disappointed. When I got it, we were amazed. I looked extensively before settling on Burrow for it's quality, style, and ease of assembly. Super comfy (no more passing out on the couch and waking up with neck/back pain), I love the style, it's lightweight yet very solid and stable, and it only took me about 20 min to put together by myself. After a whole odyssey to get the sofa, it finally arrived!! It was quick and easy to put together and is truly better than expected. With all these features and easy assembly, customers have a lot of good things to say about Burrow's couches and sectionals. And that's just for the sofa. Only downsides were that it took a long time to deliver and one of the boxes was mislabeled, but otherwise a great purchase! Having fought with moving between houses/townhouses/condos, the living room furniture has Always been a problem! I hope the cushions last and don't get worn down. First, the rug. This couch is awesome! What is amazing is how the handles on the boxes are in exactly the right place for me to drag up the stairs by myself. I am so happy with my burrow! The fabric is much more interesting in person - like a light gray tweed without the woven nature that is so compelling for cats to scratch. I was happy to have a buddy because the pieces can be unwieldy and I had to kick close some of the industrial latches. I'm not the most stylish, but my GF and mom both said they really liked the look of it! You fulfilled your promise of the shipment date and packaging as well as the ease of assembly. Delivery was seamless and quick even with the pandemic going on. And the Burrow is so comfortable that I feel totally okay offering it up as a bed for our overnight babysitter, and I've fallen asleep on it myself more than a few times. Overall I give burrow a solid A. I do feel like the furniture is a bit on the expensive side, but it feels durable and worth the price. Great quality, perfect thickness. thanks to the boxes, we were able to get it around the corners and through the door which was great. Very pleased with purchase. Highly recommended. One of the pieces I ordered was damaged during shipping. It still didn't take me longer than 20 minutes to get together, and all in all feels really solid (I'm a fairly heavyset guy and it doesn't flex at all sitting or laying down on in it). easy to put together. I just wish they sold corner sectional pieces or at least an end piece for a footrest. It helps me sit properly and not slouch. They replied within 24 hours and replaced the cushion and the arm! Very attractive looking and comfortable (not the comfiest couch I've sat on, but those don't fit through normal sized doors or without 5 guys wrestling it). Im self aware and I know I must have been a pain in the ass, and I wanted to thank everyone I spoke with. Super comfortable, like I never want to leave it ever. My husband helped me bring the boxes in but other than that I was on my own, I built it all by myself! I only wish they had a chaise module or made it possible to turn individual modules aside from the anchor into armchairs as well! That's an unheard of level of service. The cushioning is SUPER COMFY - had a friend crash on the burrow for a week and she loved it! After owning a Burrow sectional sofa for one year exactly, the sofa cushions are not holding their shape, the fabric is loose, the fabric is pilling, the legs won't stay attached, the back doesn't truly lock so it is always wiggling/moving behind you, etc. Love the new couch. Would definitely recommend to anyone who loves modern furniture. It is comfortable, good looking and was pretty easy to assemble. First of all, set up so easy! I'm a huge fan of my new loveseat from Burrow. Had it ready to go in one night and is a vast improvement over the prior couch I had. I did it on my own. The Crushed Gravel fabric is so easy on the eye, and the cushions are very surprisingly comfortable given my past experience with stiff for-the-look-only mid-century modern furniture. I live in a studio with 2 small lap/couch dogs & one fat cat. TLDR; it's a nice couch. A quality product at a great price, and a risk-free trial period. Well worth every (affordable) penny, and we'll be Burrow fans for life. We've only had a few weeks so I can't speak to longevity but the pieces feel really solid and the seams all look tightly sewn so I'm optimistic. It's a great looking couch, and super easy to put together. 100% happy with this purchase! I specifically wanted all cushions to be reversible and having the option of having a plan or pleated(?) Soft and durable! Easy instructions and appears to be exactly what I wanted. 4 sofa leg screws were missing. Once I got the correct piece it fit perfectly! Seriously. I'm a Manhattan resident and with the fast paced lifestyle I need a an easy couch that's get up and go like me. The order arrived pretty quickly and assembly was easy. The Bento coffee table works well in small spaces because of its minimalist style. Our burrow arrived in a timely manner, it was so easy to put together, it's super comfy and the perfect addition to our space!! We weren't able to purchase a "normal" sofa. This couch is awesome! The assembly process is very easy. I contacted with Burrow support a few times during the course of 2 weeks but not much helpful, but during SIP era, i guess delivery delay is ok. One of the foot thumbscrews was missing, but David in customer service sent me another within a few days and it wasn't enough to keep us from using it right away. The screws in my first shipment came broken and Burrow were very helpful and kind enough to replace them for free. It arrived in two shipments; once we had all the pieces in order, it took 20 minutes to put together, mostly because our dog wanted to help. I get nothing but compliments on it, and the fact that there is an electrical outlet I don't have to crawl on the floor to access just shows how much thought went into the design---which is very much appreciated. Seriously, the best couch I've ever owned. They are comfy, good looking, and very nicely proportioned. When I bought the couch it came with the steel legs and I really wanted wood so when it became available they gave them to me for free. Our Burrow Sofa arrived in several manageable boxes. Love my new couch! I emailed the Burrow team and they totally came to my rescue. I'm guessing that's one of the reasons why it was so easy to sell the original legs on EBay. I was not sure will it be good or not, But Borrow gave option of 30 day free return if we don't like. 10 stars! When I first ordered my burrow, I was kind of worried that several boxes full of couch would be too much for me. Love love love! Burrow Support has great customer service as well! Easy assembly. Assembly was a breeze and maintenance is even easier. And best of all? I was in the market for a new couch and the burrow seemed to be the right choice in terms of price, the claim It was easy to build, stain resistant, and the fact that we live up a few flight of stairs. With just under 100 different sofa models with a variety of upholstery fabrics, colors, arm styles, cushion options, finishes, add-ons, and a built in USB charger, it's no wonder that shoppers can't get enough of Burrow's sofas and sectionals. No BS. It's comfortable without being overstuffed. Seems sturdy and well put together. Got the 3 seater with chaise lounge. I don't like cushy couches, so the Burrow is good for me. Great pieces of furniture. Feels sturdy and so far looks great. I love this lounger. The boxes are heavier than I expected but I was able to get them up to my 3rd floor apartment and set up the couch easily. Easy to put together. I'm a loyal fan. Highly recommend! offered to send some arms and legs for the couch but they'd take about 3-4 weeks to get here. I see what theyre trying to do. Now, the couch and I are very happy together, firm and comfortable. It was easy to bring up the stairs and we had it put together in 20 mins. I also really appreciated the customer-side design details: boxes that I could carry upstairs by myself, ease and sensibility of assembly, the little packet of hardware that swings down when you first open the box so you can't miss it! LOVE the red fabric option. It is not the coziest couch in world, we've added pillows but it is not something you fall into. tug Love it. The look and feel is high quality, and I enjoy that it is a medium level of firmness. Granted I ordered during peak COVID, but it took a long time for delivery of all the pieces. It looks stylish without losing its comfort factor. I would highly recommend even if you don't need it because of tight entry spaces. Best in class couch, modular, great quality, couch cover is washable and Comfortable for every situation. Assembly took 30 minutes with 2 people. I later added the chair to round out the living space. So, definitely ask for help to lug the boxes up to your 4th floor walkup apartment and don't be stupid like me, but otherwise we are satisfied so far! We were pleasantly surprised to find that a couch you can build fairly easily out of a box would be so comfortable and fairly sturdy. I was able to put this couch together all by myself in under half an hour (including time to read instructions, be a perfectionist, etc.) I purchased my Burrow right when the company was switching manufacturers. It's comfortable and stylish. Each rug design comes in 2 popular sizes, with some made from natural materials, recycled materials, some that are low-pile, and they even have kid and pet friendly rugs. It's comfy and the exact size we wanted. The only thing stopping me from giving it 5 stars is I feel it is a bit over priced. The couch looks sharp and I have received several compliments. I have only had the couch for a few weeks, but so far so good. Only thing I wasn't happy about was with the new smart device charger it came with was only for one device not multiple plugs like the one advertised. I love the included Power Cube as an add-on. The couch (the longer 3-seater) arrived in four large boxes that I managed to open and assemble by myself in all of about 10 minutes. What sucked is that I live in a 4th floor walkup, the delivery man didn't schlep the packages up 4 flights, and my wife is pregnant so I had to carry all 5 50lb boxes up the stairs by myself. I would (and have) recommend this couch to my friends and family, I love it and can't wait to see where this company goes! It arrived super fast in 4 big boxes. We didnt care about much else. The boxes were very awkward so I took everything out before bringing it upstairs. It looks greatbut I've never seen a rug so prone to shedding. The couch looks modern and clean - and as the person assembling it I was pleased to see it comes in individual sections which glide and snap together - no custom mechanisms to learn or fiddle with, just regular flip-latches like on a old-school briefcase. The cons: Although the designs available are nice, there are not many options to choose from. So much easier to get into my house (small door frame!) Would definitely recommend to friends and family! My wife & I were able to setup our Burrow in under 10 minutes. The Burrow fit these needs. Why am I still writing a 5 star review then? Overall, a great purchase. I've had these couches for about a week and I couldn't be happier.