*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We're so happy that you chose our products for a special occassion of your friend like that. And the price was so good and I got the product very quickly. We're so pleased that you love our garden metal sign. Can't wait to use these on our next cruise. Im a very happy , and now loyal, customer!!! We wore matching T-shirts when we went to Dollywood and received many compliments. Hi Brandy,We are sorry about your experience shopping at our store. Then I tried emailing several times and it's a generic email reply. To think I paid all that money. As soon as I opened my package and pulled out my shirt I knew I was going to love it!! EXPECTATIONS MET & EXCEEDEDI ordered 2 pet bowls for my own & our grand dog. We can't wait to serve you in the near future. Everyone in the family loved it. Please send our greetings to your little furs, hope them will be well-protected. Whenever you call there number 251-322-2323 you can never get a hold of anyone. Dear Melanie, We sincerely apologize for the longer shipping time than usual. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I got the key holder as a housewarming gift for a good friend and they absolutely loved it. We will try with our might and main to bring our customers the better products as well as services. I was very happy that they loved it. She was only 18 months old and age loved the mat.we also got two couple causing t-shirt so thankful I found your site .I'll be back. Thanks for finding my order and fixing it up for me . Thanks, ----------------------Jul 15, We have now found your order, because the name and email address you use to contact and purchase are completely different, so it took 24 hours to find your order when you provided us your address. Gardez La Porte Ferme French - Funny Personalized Cat Doormat. Dog - All Guest Must Be Approved By The Dog - Funny Personalized Dog Doormat, Please add German shorthair pointer to the list. BBB reports on known marketplace practices. Hi Randi,It's such a great honor to us that you love the T-shirt! Be the first to review! We will contact you via email to assist with this issue until it is completely resolved. I made a purchased on April 19th,222 my order number is ORDER #********* I have not received it. I will be ordering my daughter one for her cats and home. Im quite skeptical about pet bowls & enormously picky. It arrived and in great condition. Received the key holder I order for my son and his wife. Were so stoked youve chosen The Pawfect House and hope there will be other chances to serve you. I Wish I Could Turn Back Time - Gift For Couples, Personalized Tumbler. As a matter of policy, BBB does not endorse any product, service or business. Again, sorry for the substandard experience you've had. International Association of Better Business Bureaus. Hi Raylene, It's such a great honor to us that you love our products. If you ever have problems with your order, we'll do everything we can to make it right. Thank you so much! I ordered a sunshade for my SUV, and I couldnt be happier with it! Je recommande. Thank heavens I found your siteThank you for the amazing pet door mats .I got 2 .one for us and one for my mother inlaw hers had five cats on it however the day after I ordered it one of the babies went over the rainbow Bridge. Once again, thank you for being such a awesome customer!Have a great weekend! (T-shirt, Mug, Ornaments, Doormat, Garden Flag, Metal Sign, Canvas). Once they get a black abs white Springer Spaniel Ill be getting a door mat. We're so happy that our pet bowls meet and even exceed your expectations. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It made the purchase made under trying circumstances all the better. Best Number One Grandpa, The Man, The Myth, The Legend - Gift For Dad, Grandpa - Cat Mom Like A Normal Mother But Much Cooler - Gift For Cat Mom, Personalized Tumbler. Here are 8 tips for writing great reviews. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. As a personalized item, it may take a bit longer to produce and ensure the highest quality.We're so excited to hear that you would become our loyal customer! This program is so funny to select animated pets for showing on your product. We have sent an email and are waiting for your response. BBB Business Profiles are subject to change at any time. Welcome To My Home - Funny Personalized Cat Doormat, Bestie - Best friends Are Hard To Find - Personalized Photo Frame, No hay necesidad de tocar . Dear Denice, We are truly sorry about your current experience at our store. Made it on time and they loved how original and personal the gift was. Your satisfaction is always important to us! We are now ready to replace your Key Holder, however, we are waiting for your confirmation on the picture of your cat that was selected in your order. Well guide you through the process. We're excited to serve you in the near future. I should have known better. Thank you Isabella you are a great Person and you are very attentive in everything . Thank you so much!! I ordered the "You're Always By My Side - Personalized Custom Acrylic Garden Stake" for my mom's grave site. The mats are HORRIBLE! Very disappointed with the material used and the price paid was not worth it. We're also grateful for your kind understanding about the delivery time of your Sunshade. All the best, Pawfect House. Thank you very much for your support, Linda! The price was reasonable and excellent communications on the staff when I had questions. We hope we still do that well for you in the future. The keychain was exactly like shown on their website and was made and shipped promptly. Cheap junk. I have purchased several different T-shirts for my wife and I to wear on our next cruise, which is this coming October. Hi Emilyn, Thank you for your kind words. Raylene from christchurch New Zealand. 2022 Trustpilot, Inc. All rights reserved. I hope they add blue eyes options. I have been asking where is my order and I get no answer. Its great for people who already have all that they want, hence this personal gift means a lot more to them. Hope to have other chances to serve you soon! We are truly sorry about this. Obtained at least 1000 reviews submitted by genuine customers with proof of purchase history. Your choice is also one of the reasons that these items have maintained that position until now. Your sharings definitely encourage us to do even better. We also feel sorry for her loss, and we hope that the Keychain will comfort her as much as it can.Once again, thank you for your support. We strive to bring you a variety of high-quality products and focus on providing excellent customer service to our amazing customers. When ordering from a company youre not familiar with, its always a little scary my order took a couple of weeks, but to be expected when its a personalized item. Not suitable for outdoors at all. I ordered shirts through here for our anniversary. I couldn't believe that I could get such a perfect little sign for my garden. Especially that her favorite color was purple. Hi Walt, Thank you so much for your choice and great trust in our products!It's such a big honor to us that our Keychain will accompany your wife everyday from now on. What do you think? By continuing to use the site, you agree to the use of cookies in our. As customer satisfaction is our key aim, we always do our best to make sure you're happy with the final product. BBB Business Profiles may not be reproduced for sales or promotional purposes. Thanks and regards. Don't Let The Cats Out - Funny Personalized Cat Doormat, Can anyone tell me how long it took to get there Matt I ordered mine two weeks ago in according to the shipping it is still in Shanghai or wherever like it hasnt hardly gone anywhere I am afraid that I am getting ripped off, Personalized Welcome to Cat's House - Funny Personalized Cat Doormat, Keep The Gate Closed - Funny Personalized Dog Metal Sign, Welcome To Our Home Peeking Cats - Funny Personalized Cat Door Sign. To compensate for the difficulties you experienced before receiving your order, we will continue to support you via email. Cheers! The are simply gorgeous, heavy weight & the perfect size. Achieved an all-time record of 250 published verified reviews within one calendar month. They are paper thin and worthless! BBB Business Profiles generally cover a three-year reporting period. The Pawfect House - Unique Personalized Gifts for Pet Lovers. The keychain is beautiful and and a great keepsake that she will use everyday. Thanks so much for the swift replacement and easy process with your caring attitude. I purchased a "You gave us so much to remember" keyring for my wife whose father had just past away. Hi Ldin, Many thanks for taking the time to share your feedback with us. Very happy, excellent communication and excellent product I loved the attention they gave me it was five stars and I will buy again totally recommended this people is the BEST of the BEST!!!!!!! It's a great quality item. If you need any support, please feel free to contact us via our support email. We ordered a keepsake for a friend and it was delivered across the world with speed and efficiency. The item I bought was for an anniversary for special family friends. The Decorative Pet Door Mat and The Husband & Wife T-shirt are our current top-selling products. It was fun making the people only wish we had the option of not putting the years so that the sentiment was the focus and as years go on the shirts would still be accurate, will feel weird to wear the shirt after year on shirt passes. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. As shown on the tracking system, it was delivered on Jul 27 and we are happy to receive your confirmation that you have received it. Ya sabemos que ests aqu, Todos los invitados deben ser aprobados por el perro Spanish - Funny Personalized Dog Doormat, Peeking Cat - Keep Door Closed - Funny Personalized Cat Door Sign. Top 50 trending shops that obtained and published the most verified reviews in the last 30 days, At least 90% of published reviews are verified reviews, Top 250 shops that obtained and published the most verified reviews of all time, Published at least 80% of verified reviews received in total, We use cookies to improve your experience, analyze site traffic and send targeted advertisements. Super cute. We can't say clearly how meaningful it is when our product can somehow comfort you with your loss. All reviews are published without moderation. It came out beautiful. The Thing Which Will Matter Is That I Had You And You Had Me - Gift To My Bestie - Friends Become Sisters - Personalized Tumbler, God Blessed Us - Upload Image, Gift For Couples - Personalized Tumbler, Like Mother Like Daughter - Personalized Tumbler, I'm Sage & Hood And Wish A Mufuka Would - Personalized Tumbler, I'm Not Sugar & Spice And Everything Nice - Personalized Tumbler. However I ordered red and I got orange but the company immediately replaced with the right color. It's such a big honor for us. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. What can I say great service. Turned out fantastic and is a unique gift idea. Replies to negative reviews in < 24 hours. Once again, please accept the sincere apology from Pawfect House.All the best. I ordered a "Don't Let the Cats Out" sign for my door. I love the concept but I can't order it because both my babies have blue eyes so the previews don't look like them. Were very happy to hear that our Acrylic Garden Stake met your expectations! Have a nice weekend! This product is made as a memorial gift, and it performs its message right. Anyone can write a Trustpilot review. My clumsy husband wrote a wrong name of our cats have it fixed by the staff anyway, great customer service. Welcome To The Pet Home - Funny Personalized Pet Doormat (Cat & Dog). These T-shirts are very good quality. It's such a big honor for The Pawpect House. Thanks and regards. Have a great day Kristen! You could have chosen any other business but we appreciate that you have stuck with The Pawfect House. Cheers! Its awesome, and the quality seems truly good! Hi Lisa,Thank you very much for your support. It is very cute and hopefully will help protect my cats from strangers who do not know they are house cats. Unfortunately it arrived damaged but thanks to the excellent support received a replacement was swiftly sent with no questions asked. I will certainly buy from them again. Serving you is one of the biggest pleasure of The Pawpect House.Best regards. I would not recommend using outside since its so soft, I think rain or snow would ruin it. Your satisfaction means the world to us! They messed up our shirts and wanted to charge me 20$ to fix their mistake Cheap Tshirt and very poor customer serviceI still havent received an email to resolve over 24 hrs since u said u were going to try to resolve I just want my shirts reprinted correctly without a 20$ charge. One shouldnt be even vaguely reluctant to order them. Highly hope that we will have another chance to serve you. I would use this company again and recommend. They had so many pets I was able to find pets that looked exactly like my two dogs. Ce tapis en est mme trop mignon pour marcher dessus. Hi Camille! The Pawpect House will always provide better products to you. Aucun regret ! So flimsy it blew away first night I had it outside. Business ProfileBusiness Profile for Pawfect HouseOnline Retailer, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Verification can help ensure real people write reviews about real companies. Hope you can take a moment to check your inbox and give us feedback. Words can't describe how grateful we are when reading these beautiful words from you! Livraison en une dizaine de jours. I had to contact customer service about delivery only because tracking didn't start right after they said it was shipped but customer service was very helpful . At Pawfect House, we are Passionate about Dogs and Cats. Due to the difference in name and email address when purchasing and contacting, the time to find the order is longer than expected. Im VERY disappointed! Pawfect House is the pawfect place to find unique personalized gifts for pet lovers (t-shirts, ornaments, mugs, decorative mats, garden flags, metal signs, canvas, etc.). Excellent customer service and good quality and cute phone cover. Your shared stories would be a huge encouragement for The Pawpect House to continue providing better products and services to our customers. I lost my mom in January and this makes me feel a bit closer to her. Thank you. BBB is here to help. But otherwise its a great gift idea for indoor use! Hi Kristen, Thank you so much for trusting in our services. I ordered a phone cover with dogs on it. How BBB Processes Complaints and Reviews. This floor mat is super cute and soft. These meet & exceed my expectations. Have a great time! Regarding the personalized values on the T-shirt, they are allowed to input depending on the customer's content, however, sometimes it causes misunderstandings and inconvenience in the customization process.We will try to improve it most convenient for customer input. It came quickly and had a good selection of cats to adapt to mine. Hi Maryann, Wow, thank you very much for your feedback! We use dedicated people and clever technology to safeguard our platform. We hope we're still your choice in the future. I love the idea. Highly hope that we have other chances to serve you. Thanks again!!! As you have been informed via email, a replacement has been processed as soon as we find out your order number, please follow us by email to get the latest updates regarding your replacement. Companies can ask for reviews via automatic invitations. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We are very grateful for your continued patronage because we would not be here without loyal customer like you! I highly recommend - it's a quality product. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.