ACCENTURE Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers Long History of focusing on knowledge management STEP #1 with Paul Juras Wayne Bremser ECN.W William Lawler Endesa Gary M. Cunningham Scott Ericksen Francisco J. Lopez Lubian Antonio Pareja Kincaid Manufacturing Jon Yarusso Ram Ramanan Osram.NA John Shank Lawrence Carr William Lawler Pleasant Run Childrens Home Brooke E. Smith. 1. Many independent unit based knowledge sharing tools that are seen as. ACCENTURE TODAY { }, 32 "@type": "ImageObject", "@type": "ImageObject", "@context": "http://schema.org", STEP #6. [His views do not represent Adobe]. jennifer sharepoint They have a bit of knowledge that they can talk the language of each other. They are much more thoughtful partners., As for a Chief Digital Officer, Mr. Harles says, I think whatever you call it is less important. { 3. management We think you have liked this presentation. "name": "MIGRATE TO MICROSOFT SHARE POINT", "width": "800" ", Threat of substitute of products. "description": "Accenture today", "width": "800" Fig 1: Rob Harles (left), and Jason Warnke of Accenture (source: Accenture). mitre "contentUrl": "https://slideplayer.com/slide/5024718/16/images/22/The+solution+for+accenture.jpg", "description": "PROS. "@context": "http://schema.org", }, 26 "width": "800" Sociocultural 7 This helps to un-dam the flow of knowledge that often pools in parts of the organization due to human or technological incompatibility. No change management needed. }, 34 Political-legal 6 Cost effective. }, 17 knowledge SOCIETAL ENVIRONMENT 6 Its a big leap. KNOWLEDGE MANAGEMENT AT ACCENTURETEAM #3 Anocha Jivanuwong Larry Wandowich Michael Hobday Preetipal Paul Sheila Ray ADVANTAGES Faster, Easier Knowledge RetrievalImproved visibility to innovation across groups Increase Employee Satisfaction Improved Productivity Cost Savings STEP #7 Change had taken place in the early 2000s. knowledge strategies organizational km management organization leveraging framework accenture process authors diagram above organisational }, 33 with in assoc. "width": "800" If you wish to download it, please recommend it to your friends in any social system. "description": "Knowledge creation and capture. Psychological one. Senior Management is of the mindset that there must be clearly demonstrated value for future investments (i.e. It is important to have this common language across these roles.. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/9/KNOWLEDGE+MANAGEMENT.jpg", "name": "MESSAGES FOR MODERN LEADER", "width": "800" }, 24 Technological 6 accenture 2022 SlidePlayer.com Inc. All rights reserved. kmc steptwo ORGANIZATIONAL PROBLEM "description": "ORGANIZATIONAL PROBLEM", "width": "800" Pressure to cut down costs will continue in the form of lay offs, outsourcing. }, 23 He is Sr Manager, Learning Architecture & Innovation at Adobe. "@type": "ImageObject", New strategy - High performance. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/27/ACCENTURE+TODAY.jpg", { "name": "ALTERNATIVES FOR ACCENTURE", "description": "", Consider how you are going to manage knowledge in your organization and the benefits of capturing explicit and tacit knowledge, before its too late. "@type": "ImageObject", Delivered STEP #1 "description": "KNOWLEDGE MANAGEMENT", "name": "KNOWLEDGE MANAGEMENT", Jason Warnke leads the internal social enterprise program across Accentures global CIO organization, focusing on collaboration as well as extensive digital video broadcasts to their extended internal and external ecosystem. "@context": "http://schema.org", Adayana was founded in 2001 to improve human capital performance Our clients come to Adayana to help improve their peoples. CONTINUE TO USE AND IMPROVE UPON LOTUS NOTESCONS Will work under the limitations of the current system: No clear governance structure, duplication of data, difficult to search Tacit and Explicit knowledge not being properly shared: Efficiency and Innovation are coming down Pressure to cut down costs will continue in the form of lay offs, outsourcing Generation of content with more audio/video might cripple the system in the near future bringing the system performance down Not a futuristic approach }, 15 Learning should be a core principal of your organization. "@type": "ImageObject", "@type": "ImageObject", "description": "A global management consulting, technology services, and outsourcing company with 133,000 employees and net revenues of U.S.$15.5 billion for fiscal year 2005 Prime example of an information-driven enterprise. 1.Data categorization 2.Information 3.Knowledge 4.Wisdom 5.Social understanding Which of the following requires a firm to expend resources to organize. accenture webinar { 1. Demonstrate value to the organization as a whole, when making your case for strategy/funding. appropriate Return on Investments) and want to focus on the short term application of market oriented research. { Define the. Knowledge Management at Accenture CASE III - Shane C & Abby M. DB&A, Knowledge Management Within and Across Projects June 15, 2012 INNOVATION for a better world. Building Bridges Between the Professional Searcher and Enterprise Search Solutions Helen Mitchell, Senior Search Strategist. Lotus notes can manage Private , File sharing, Bulletin Boards. Sheila Ray. { }, 5 }, 27 ONE1 Knowledge and the Organisation. 2. Technology problem The author has indicated that this teaching note covers teaching strategies for the following delivery modes: The Case Centre is the independent home of the case method. { "contentUrl": "https://slideplayer.com/slide/5024718/16/images/4/ACCENTURE.jpg", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/16/Alternatives+for+accenture.jpg", Modified over 7 years ago, 1 "@type": "ImageObject", CONTINUE TO USE AND IMPROVE UPON LOTUS NOTESPROS Lotus notes can manage Private , File sharing, Bulletin Boards Lots of data already created and stored in the databases Clean up the current system Minor investment needed Minimal training required No change management needed Dedicated individuals in respective groups Mission & Objectives 3 B. So ultimately the amount of work, which Accenture used to deliver on day-to-day basis, was increased rather than reducing the manpower (Cognizant, 2008). ", Preetipal Paul. "description": "Enterprise Content Management. Change management needed. mitre mitre accenture governance "@type": "ImageObject", However, there has been a breakdown to the true purpose of KM which is to bring the right knowledge to the right person at the right time in the right context. costly to manage and maintain. A Use Case is simply a defined way of using Yammer to accomplish a goal or complete a task. SIDE STEP. ", "@context": "http://schema.org", "@context": "http://schema.org", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/34/QUESTIONS+THANK+YOU+FOR+LISTENING%21%21.jpg", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/3/ACCENTURE+%E2%80%93+THE+ORGANIZATION.jpg", BOARD OF DIRECTORS 4 "description": "CONS. { The Information Aspect of the Problem. "@type": "ImageObject", "name": "QUESTIONS THANK YOU FOR LISTENING!! Knowledge distribution and access. Centralize development and operations of the Accenture Knowledge Management. "@context": "http://schema.org", Thank you! { Clean up the current system. }, 18 "width": "800" "name": "INFORMATION PROBLEM", { "name": "ACCENTURE", ACCENTURE THE ORGANIZATION "width": "800" qfd akao yoji "width": "800" HUMAN CAPITAL. { McGraw-Hill/Irwin 2008 The McGraw-Hill Companies, All Rights Reserved Chapter 15 Creating Collaborative Partnerships. knowledge management { }, 7 our. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/1/KNOWLEDGE+MANAGEMENT+AT+ACCENTURE.jpg", ", accenture "@context": "http://schema.org", ALTERNATIVE 2: NEW SYSTEMSOLUTION ALTERNATIVE 2: NEW SYSTEM Migrate the Accenture Knowledge Exchange to a corporate portal based on SharePoint STEP #7 accenture webinar 2022 Forbes Media LLC. { { Opinions expressed by Forbes Contributors are their own. All Rights Reserved, This is a BETA experience. Follow this author to improve your content experience. }, 6 "@context": "http://schema.org", CURRENT SITUATION 3 They have had a Learning Management System (LMS) for a while but have a balance between traditional assigned and guided training, and the more dynamic performance support. III. I explore work culture, collaboration & management evolution. Demonstrate value to the organization as a whole, when making your case for strategy\/funding. "@type": "ImageObject", "description": "PROS. }, 31 "@context": "http://schema.org", "width": "800" "description": "The solution for accenture", "@context": "http://schema.org", "name": "Technology problem", Supports company\u2019s strategic shift to Microsoft Technologies and away from Lotus notes. "name": "ALTERNATIVE 2: NEW SYSTEM", Training needed. }, 28 "width": "800" THANK YOU FOR LISTENING!! { Simplify content management. ORGANIZATIONAL PROBLEMAccenture has been going through a phase of fiscal tightening (especially around operating costs and numbers of staff) while still trying to deliver high performance. STEP #7. Learning should be a core principal of your organization. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/25/ALTERNATIVE+2%3A+NEW+SYSTEM.jpg", This is a familiar challenge in many companies: various parts of an organization have different speeds, different needs, different resources, different roles, and certainly different objectives. Case 1: Case 2: Bal Seal Engineering Robin Cooper Bills Custom Planters William Stammerjohan Deborah Seifert Dublin Shirt Company Peter Clarke in assoc. "width": "800" Strategies 4 Knowledge organization and categorization. { Accenture today { knowledge management "name": "MIGRATE TO MICROSOFT SHARE POINT", Is It Better To Lease Or Buy A Car In Summer 2022? Use Case Development Social Journey Template. "@context": "http://schema.org", This core idea is by far not lost on the top consulting companies like Accenture. "description": "Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers. @'XBPj`aX0 MUPjbvPc`#%J?;E~Q\>x\Lq$tz KOtA]}yF:-]Ug/~H 2F&I0K>CMtYPR 3SVZ*mccq:I`]J aGp"/QmT5u|TK5%z0Ng{ >TaI]?.A]cGw H_h(tW,/6/mni[_emWNc-A }?JpDn:?eR:ibI;>+S0Lk)j[ OSq^AkeFW{G2S>K3K9H&_:Q,m!c $=x_GX:B+ /? STEP #5. He is also a Partner at Ethos VO (UK)andcan be reached on Twitter @rawn and on LinkedIn. 1. A. }, 22 "width": "800" The Pros\/Cons to the Alternatives. ", Collectively they bring not just the internal experience, but also that of the customers theyserve. Threat of new entrants 7 "name": "USER FLOW", "@type": "ImageObject", Everything has moved over to videoconferencing with Skype. 3. { A. "@context": "http://schema.org", Knowledge Management can allow leaders to track success measures and develop clear competencies. "width": "800" "description": "MESSAGES TO THE MODERN LEADER", "contentUrl": "https://images.slideplayer.com/16/5024718/slides/slide_30.jpg", "contentUrl": "https://slideplayer.com/slide/5024718/16/images/17/CONTINUE+TO+USE+AND+IMPROVE+UPON+LOTUS+NOTES.jpg", "name": "KNOWLEDGE MANAGEMENT AT ACCENTURE", Larry Wandowich. Michael Hobday. Not a futuristic approach. HR Leaders Share Eight Deciding Factors, Megan Thee Stallion To Participate In Headlining Fireside Chat At Forbes 2022 Under 30 Summit, Presented By Rocket Mortgage, 14 Things First-Time Founders Often Forget To Include In Their Business Plans, 11 Ways Comms Teams Can Support ERGs And Business Goals. }, 29 mitre "width": "800" "width": "800" "width": "800" Saba Confidential 1 Next Generation HCDM April 16, 2003 E-Learning Brazil Conference Magna Session Bobby Yazdani President and COO. Policies 4 STEP #7. Scapegoat: Bullying and Exactly Scapegoating Looks, Comparison and Contrasts of the United States and Canadian Health Care Systems. In addition, their video content has also moved to shorter lengths, ina talk show style: snackable TV as Mr. Warnke describes it. ", "@context": "http://schema.org", Learning with Cases: An Interactive Study Guide, Knowledge, Information and Communication Systems Management, You must be logged in to view this material. Within a company, whether you are insales, consulting or work on customer projects, you need your people to become dependent on each other across the networkofyour organization. Accenture has had a long history of focusing on knowledge management. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/28/IT+ASPECT+Microsoft+SharePoint+Collaboration+Portals+Enterprise+Search.jpg", "name": "WHAT YOU CAN EXPECT SIDE STEP STEP #1 STEP #2 STEP #3 STEP #4 STEP #5", The Organizational Problem. SPECIFIC BUSINESS GOALSSimplify end users experience Improve search and browse features Centralize development and operations of the Accenture Knowledge Management Simplify content management Cost effective "name": "Technology problem Lotus Notes Decentralized Dated Platform", "@context": "http://schema.org", STRATEGIC POSTURE 3 "width": "800" "name": "Accenture today", I. jennifer sharepoint STEP #2. knowledge management stars project }, 19 }, 10 "width": "800" "@context": "http://schema.org", That, to me, is a by-product. }, 8 }, 3 kmc steptwo }, 12 "@type": "ImageObject", Instead they implemented a strategy where the working hours were increased from 8 hours to 9hours. mitre "contentUrl": "https://slideplayer.com/slide/5024718/16/images/6/ORGANIZATIONAL+PROBLEM.jpg", Bargaining power of buyers 7 "contentUrl": "https://slideplayer.com/slide/5024718/16/images/32/MESSAGES+TO+THE+MODERN+LEADER.jpg", ", In concept, the latter involves more than the common LMS approach of browse-and-search for courses, and instead allows people to find information, expertise, and learn new things, as they need it in performing their work. Not every thing can be moved and may lose some information. 6v "contentUrl": "https://slideplayer.com/slide/5024718/16/images/24/USER+FLOW.jpg", }, 25 "description": "INFORMATION PROBLEM", "@type": "ImageObject", Generation of content with more audio\/video might cripple the system in the near future bringing the system performance down. ", }, 30 But what they are really saying is 'How can I put technology to make that happen?' "name": "", New system to be focussed on end user to ensure design of user interface, allow users to efficiently navigate to right content, resources and services. "@context": "http://schema.org", They have professional communities that employees can rely on to get answers from the broader network, and not just the direct relationships one might have. 4. ", { mitre "@type": "ImageObject", }, 11 "description": "PROS. "@context": "http://schema.org", KNOWLEDGE MANAGEMENT Knowledge Hierarchy Categories of Knowledge. Accenture has been going through a phase of fiscal tightening (especially around operating costs and numbers of staff) while still trying to deliver high performance. "width": "800" "description": "USER FLOW", appropriate Return on Investments) and want to focus on the short term application of market oriented research. All we are working on in CIO is making sure that our people have what they need. ", To make this website work, we log user data and share it with processors. What interests me is what they have done for their internal Learning models. 1 Corporate Capabilities. It will require additional cost. "contentUrl": "https://slideplayer.com/slide/5024718/16/images/11/INFORMATION+PROBLEM.jpg",