The customer service isn't good for returning items. The slab-style surface adds a modern touch to the more traditional lines. Our pedestal table is perfectly at home on a terrace or in the dining room. Incredibly rude store. Please enable it to properly use this site. Prices can be high. This service includes bringing the item into your room of choice, unpacking and assembling as required, and removing all packaging materials. In the meantime, explore our collection and find something fabulous. Want more inspiration? Prior to delivery, please ensure that the area where the item is to be placed is clear of furniture and pathways are unobstructed. Illuminated by a glossy white leaves chandelier, an Oval Saarinen Dining Table is surrounded by Serena & Lily Riviera Side Chairs placed in front of windows dressed in white linen roman shades complementing beige painted walls in this gorgeous breakfast room. Serena & Lily shoppers enjoy the characteristically coastal designs of the lighting pieces available, but some have brought up issues with shipping. The delivery team is unable to move or relocate existing furniture. I LOVE, LOVE, LOVE Serena & Lily, and this is a really beautiful store--far prettier than their big store in Chicago. I went into the Dallas store to check out some living room chairs and placed an order. Aside from a great experience in the shop, she followed up with a detailed email with the exact comprehensive quote my friend requested within an hour of our departure. We want you to be thrilled with your purchase. We recommend a seat width of 22"-24" per person. Rinse thoroughly and make sure all excess soap is removed. Never happened! For more information, please visit our For us, its a small area thats located right off of our kitchen. Long admired by guests at Serena and Lilys San Francisco Design Shop, this popular little table was inspired by a 1960s antique. Lovely dining space features a turquoise beaded chandelier, Ro Sham Beaux Malibu Chandelier, illuminating a white West Elm Parsons Dining Table lined with navy French bistro chairs, Serena & Lily Riviera Side Chairs, surrounded by walls clad in navy trellis wallpaper lined with a low chair rail. Want more inspiration? We have tried several round tables here and we just did not have enough space for our family. Avoid the use of cleaners and abrasives, as these will damage the finish. I love the mix of natural textures like the Shore Dining Chair with the Malibu Bead Chandelier. Frankly, If I had been told that the rug would shed a lot for 12 months, I would have never ordered the rug and saved my husband a bit of a hassle in the morning. I can't say enough about her and how much she helped me achieve the look i wanted. Their furniture features both solid wood and engineered wood construction, performance fabrics, linen, cotton, leather & suede, wool, rattan and more. WELCOME BACK In the meantime, explore our collection and find something fabulous. The design team replaced the kelly green finish of the original with fresh, neutral shades and kept the sculptural look of the design. Looks like you're already on the list! Most shoppers appreciate the look and style of Serena & Lily's rugs, although some have brought up issues with the maintenance and longevity of some styles. The New 2022 Studio McGee Summer Target Collection - First Look finds! USE KEYBOARD NAVIGATION & SCREEN-READER MODE, https://www.serenaandlily.com/terrace-round-dining-table/fog%2Fwhite/248347.html, Also available in (White/White, White/Fog), Join our VIP list to Serena & Lily is a furniture retailer, catalog, and online store that features breezy California style. With the higher prices paid, most customers have been satisfied with the quality of Serena & Lily's furnishings. In stock. Wonderfully versatile, this is truly a multi-functional piece try it in the entryway as a statement piece, the family room for an elevated games table, the breakfast nook for a cozy place to sip your Sunday coffee. It's August 4th. Like what kind of website sells shams/pillows NOT IN A SET OF 2?! I almost bought a bed from here but my bf told me that he was hesitant because he wasn't familiar with this brand and the quality. AVOID LIKE THE PLAGUE! Avoid hitting the tabletop with other objects as this can chip the surface. We deliver within the continental United States, Hawaii, Alaska, and Canada. Their bar and counter stools come in backless and full-backed options, with some customization options available for the upholstered stools. If you're not completely satisfied, well gladly offer you a refund of the merchandise price within 30 days of receipt of product. Not worth your money AT ALL. If you have questions about shipping or delivery, please visit our Shipping Information page, or contact us. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. Can you believe we are full-steam ahead towards the spring season? I will never buy anything from this company.. overpriced products with bad quality. I ordered an in stock set of bed sheets in Feb 2022. upcoming sales. We want you to be thrilled with your purchase. When it did arrive, they delivered only one of my two nightstands. Once the renovation is complete, we will be able to pull the table out and extend it for daily use. In the meantime, explore our collection and find something fabulous. The shop offers patrons a true sense of the consistency and quality of the brand. Their linen is scratchy and poor quality. I bought a chair with a cane seat, we'll see how it holds up. Serena & Lily shoppers enjoy the interesting styles and designs of chairs available to them, although a few have brought up issues with durability and comfort of the chairs they purchased. I ordered two expensive items -- a bed and bed table - in September. In stock. Chic dining room features a concrete top dining table, Restoration Hardware Salvaged Wood & Weathered Concrete X Base Dining Table, lined with French bistro dining chairs, Serena & Lily Riviera Side Chairs. You might be asking, what is a breakfast nook? Privacy Policy and Your browser's Javascript functionality is turned off. The pros: Nice, coastal themed lighting pieces. We recommend a seat width of 22"-24" per person. Not only is it lovely and well made, it all coordinates beautifully which makes decorating easy and way more fun !! receive 15% off on your first purchase!*. I am still in the process of tracking down my bed table. Staying up late while in Europe on hold for a customer service center that never picks up. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. I ordered the Balboa bed in Sept of 2021. Serena & Lily has a beautiful catalog and I have always enjoyed its design aesthetic. Another great experience. Very shady company! There are no items in your shopping bag. Yet. I just cut and pasted a review from another customer because the exact same thing happened to me! Dyed raffia will mellow over time; keep it out of direct sunlight to help minimize fading and preserve its beauty. REQUEST A CATALOG. Its our space for entertaining when we have company. No confirmation the order was placed so I called to make sure the order is being processed. A rope lantern lights a white built-in kid's desk paired with a Serena & Lily Riviera Side Chair and mounted beneath stacked white shelves fixed to a white shiplap backsplash. The cons: Some issues with durability and longevity on some models reported by customers. Fast forward to now and I gave up on trying to have them fixed. I have ordered about 10 items - from carpets to pillows and 3 have shown up damaged (two lamp shades and a bench) and I had to return. In stock. Serena & Lily Riviera Counter Stools sit at a gray quartz countertop accenting a white peninsula lit by a metal pendant. Michelle, I see you responding to other folks and I need help resolving this. We purchased an expensive bed from this store with supposed "white glove delivery." #1 rated online furniture store, Wayfair. Use coasters, trivets, placemats, or felt pads to protect the finish. Order now for an approximate delivery date of 09/08/2022. This is pretty ridiculous and I'm truly disappointed! Otherwise, I think the other people are not well informed to help especially in the "design area", so you just can go in and look but might be better to just order online. Please note that the cost provided is for delivery to the first floor only and does not include assembly should any be required. to receive 15% off your first purchase! Well the price of ONE foam-filled polyester seat cushion (excluding back cushion which I found out later) is $198 pretax. No response to my email. The quality is awful. Having heard nothing, I began tracking the items down myself in November since S&L lost interest in my purchase as soon as they ran my credit card. Called customer service and they were clueless as to why this was posted.I have been beyond patient and they have offered no appologies. The delivery team is unable to move or relocate existing furniture. Order now for an approximate delivery date of 10/11/2022. REQUEST A CATALOG. Inspired by midcentury Danish furniture, this beautiful dining side chair has a handwoven rush seat and back. She worked nonstop to give me the best service each time I came in for assistance. I have bought from their website before and I like their towels. They emailed me the assembly instructions which show over 70 pieces of hardware needed but the instructions don't even list the size of each piece so I couldn't by the pieces myself if I wanted to. The weight of the tabletop keeps the surface firmly in place. I would love to know in the comments below! S&L's customer service is the worst I have EVER experienced. I vaccuumed the rug weekly, on a low setting with without the rotating brush, as suggested, and I'm always amazed at how fast I fill the vaccum cleaner bag with white fiber. Terrible quality. Occasional Tables, Side Tables & Nightstands, Custom 96Round Wood and Steel Base Dining Table, K Base Wooden Dining Table and Pair of Suede Upholstered Benches, Design Within Reach Cross Extension Table in Oak. Avoid hitting the tabletop with other objects as this can chip the surface. The Riviera Dining Chair is a classic Parisian bistro chair with bent and shaped rattan. The store is small, but I found exactly what I wanted. Looks like you're already on the list! WARNING! receive 15% off on your first purchase!*. That was a fail. Fabulous foyer features a built-in desk with stained wood top paired with a blue bistro chair, Serena & Lily Chevron Riviera Side Chair in Navy placed under a window dressed in a gray print roman shade illuminated by Boston Functional lIbrary Wall Lights situated right next to a curved carpeted staircase. DO NOT BUY FROM SERENA & LILY! I have never written a review for a store before, but I feel the need to after the great service and help I received from Courtney, a salesperson who works at the Dallas Serena and Lily store. We've recently updated the Chairish, Inc. So I was very excited to learn they opened a store in Dallas on McKinney Avenue. It basically said that shedding "is the nature of that rug and it does shed a lot in the first year" and included a review of the care instructions from the website. Based on my initial visit, I asked her to help me style my newly remodeled bedroom. Items arrive approximately by the date noted above or within 3-4 weeks of order receipt via White Glove Delivery. She would photoshop the pieces that we were buying into a picture of the room to give me a great visual to help me make decisions. I called the nonexistent customer service line 3x, left my number for a call back and nothing. Please turn it on so that you can experience the full capabilities of this site. Came in with my young children to look and wanted to inquire about design services but the older sales woman made it clear that we were not welcome in their store. The pros: Pretty selection of rugs that can enhance the design of most spaces. Please turn it on so that you can experience the full capabilities of this site. Received hand towels and after one wash, they started to fray and fall apart. Your browser's Javascript functionality is turned off. receive 15% off on your first purchase!*. I would highly recommend her for anyone who is looking to update a room or a whole house! Keep an eye on your She is so knowledgable and fun to work with! The duvet was $200. This is one of the most amazing times to be an online furniture shopper. Every time I have checked it says coming soon but keeps getting pushed out. I have no idea when I'll get my light. Keep seagrass base away from moisture; for indoor use only.