It truly performs like the Bulldog on the Fellowes logo. I called Customer Service once to ask further instructions for oiling the machine and the nice young lady I spoke with was very cordial and very helpful with all my questions. Lights blink! The documents were out-dated, but still sensitive in nature. I am very happy that this time I replaced my shredder with a tougher machine! You just have to clean them out periodically. I would recommend this product for any type of office use. Great machine. The only negative was the bin. I have tried every home-business shredder on the Market. I bought it to replace a shredder by a different company that didn't last. This is my first "serious" shredder. But that was minor. I like all the safety features. I also read the review that claimed, the unit would not shred a thick envelope. The only problem I've had with this shredder is that the automatic on/off no longer works. Yes- it might be a little more than a cheapo shredder for home use, but well worth the price. Other than that issue the shredder works great. Perfect for a home office or personal home use. In fact, my wife has another desktop shredder on her desk which is much quieter than this one. I am using the shredder to shred some old bills and bank statements(I didn't want to just put them in=the trash for obvious reasons). Silent and powerful machine. Summary: Buy it. For a "desk job" person, this machine would be great for anyone wanting to have a machine that can produce volume of shredded paper, this is not it. I am so very pleased that I did win. We just unpacked our new shredder. Love the easy bin removal and safety features best. I've had no jams, stops or grinding with this machine. The design is sleek, too. It is fast effecient and quiet. Only time will tell. We even would rip one sheet of paper in half to try and get through a shredding and it would still jam in just a short while. I use this product for my home office. I scan anything important and then feed them to the shredder. Other than that . It's quiet. this product has gone above and beyond the call of duty. I can see why. Have had it for only a few days, but already love it. The three minor issues - first, after emptying and replacing the bin, it doesn't "snap into place" all the time. Excellent performance, Compact size, yet high performance with 14 sheets capacity. The features of the Safesense (turns off motor if fingers touch feed slot) and Jam Proof (automatic reversing and refeeding if a jam is detected) are not necessary, but add to the worry free and speedy operation of the machine. The bag becomes full awfully easily and stops shredding. If you're using a bag to catch the waste, little plastic tabs inside the bag holder compartment are positioned so they rip into the bag when you try to remove it. 5 to 7 sheets..the machines seems to stallI am not very satisfied with the unit. A very safe piece of equipment for home or office use. The ps-79ci operates quiety, never pulls the paper to one side or jams, and always works as it should. BUT, U GET WHAT U PAY FOR. Sincerely, When i purchased this sherreder i knew as soon as i used it the first time it was a high quality machine. I recently purchased this shredder and it is incredible. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. je viens de changer pour ce modle. In my mind, this is not acceptable for a unit costing over $100. Only two minor "complaints" - and they truly are minor: 1) the safety mechanism is very sensitive to the proximity of fingers. A great purchase for those looking for a jam proof shredder with low noise, safety features that shut off the shredder if fingers get too close to the shredder along with a compact size. The basket helps a great deal minimizing the mess. i'm using it at home, but i can see how it makes an ideal deskside machine. The 16 page shredder is fantastic, we upgraded from our 10 year old Fellows 5-6 sheet, also keeps shredding for a longer period of time without overheating. Reviewed in the United States on June 15, 2011. It is sturdy, handles lots of paper and is fast. However it may be useful for home shredding daily junk mail two or three sheets at a time. This shredder has a stellar reputation and from my limited usage so far it deserves it. I am extremely pleased with my Fellowes PS-79Ci, it performs as advertized. I don't know how I survived just a few days without my shredder. It is the best I have had for my home/office business. It does have power but doesn't have any speed unless you consider that you can load several sheets at once without slowing down. number, etc. Further, that shredder needed me to spend more time pulling paper bits out of the shredding mechanism every time I emptied the bin. Think I used it for too long a time and the indicator went Red and stayed red every time I tried to use if after that. You get what you pay for with this one Did quite a bit of research before I bought a replacement shredder and I've had the 79Ci for about 2 months now and it chews everything I throw at it. I pour the shredded paper into a brown shopping bag, squash it down, tape it up, mark it "SHREDDED PAPER" and toss it into the recycled paper bin. Other than that, it has been great. date a fonctionne bien. The use time and cool down time are the best I've seen. I really didn't want to spend that kind of money on a shredder, but reviewed it and others for a few weeks before deciding to do so and am very happy. Some were Fellows and the first few were other brands. Some other shredders require removal of a cumbersome shredder sitting atop a bin. This shredders' performance is outstanding. It has been a workhorse so I decided to go with another Fellows shredder. This is my third paper shredder, all of them Fellowes. This is my fourth shredder, and by far the best in all respects. You'll be glad you did. There is a catch near the bottom back of the enclosure that I suppose is designed to keep the bin from jostling out during operation. PLEASE KEEP UP THE GOOD Cuts up credit cards with no problem. I bought this shredder to replace my old machine which was over 10 years old. Have not tried shredding credit cards or CDs/DVDs. It is also pretty quiet.unlike my last shredder. This one is the best one I have ever had. Also, like front disposal and that the shredder head doesnot have to be removed to empty unit. We ordered our new 79Ci today. Should my hand be close to the paper feed, it shuts off automatically, a safety feature I really appreciate. NO! Once a year, I shred a tremendous amount and burned up my shredder. and best of all it is really quiet. I am having a grand surprise. Quiet. It also allows for more pages to be shredded at once - speeding up the shredding process. It is extremely quiet and is working greatmay be the best one I have ever owned. I ordered it through Amazon, installed it, and could not be happier with my choice. Easy to set up and use. It was so bad that I would not even give it to anyone. I am very impressed with this shredder. I can see how easily the top of the shredder stand could be cracked if someone were to force it. The 79Ci is great! since finishing the large job, i have used it randomlygreat little machine. It is everything the "old" shredder is not. I bought this as a replacement for a shreder that had quite, best decision i have made in a long time this Fellowes is one heck of a shreder. After wife tried to run complete checkbook through my previous Fellowes top of line home shredder, bought about 1995 and used almost daily since (now 1/2017), and broke gear teeth on the head unit, I decided to pamper myself with another Fellowes cross-cut feature laden shredder. It lets me know if I am putting too many sheets in. Purchased the PS-79Ci to rplace an older model that overheated too often. We will likely not use bags. It was not a Fellowes. It wasn't any louder than the last shredder we had for years. I also like the built in safety features that prevent children or animals from getting into the shredding wheels. It is very quiet, has a nice safety device and operates very smoothly. It's a great product. I do not know what the average life expectancy of the shredder is. Ive deliberately overloaded it too but, unlike my previous shredders this dandy doesnt overheat and smoke, it very politely stops, reverses a tad, and lets me take out the jam without triggering my Tourettes! It does everything that was advertised. It is flawless! This was a refurbished machine. I would recommened this to anyone needing a quality product. We purchased a Fellows PS79Ci shredder on March 4, 2009 (9 1/2 years ago). This is the fourth fellows shredder we have owned and we do not feel it is quiet. Because all the reviews I read said it was the best. Set-up was simple - aside from having a little trouble getting the casters to lock. I should have returned it to the store long ago but it sat there and was able to shred 4 or 5 pieces of junk mail before it got too hot so it served a purpose. Quiet operation, love the cross cut shredding. Everything I expected in performance, but exceeded expectations in ease of use and durability. nO, REALLY! It seems the manual writers are not thinking outside the box. I enjoy shredding several pages at one time. We hope it will last us for quite awhile. It is solid, however, churning through whatever I'd throw at it without incident. It's quiet and does an excellent job shredding. The only problems I have found so far, and I guess from my review you can figure I think they're minor, is: (1) the bin could be larger and (2) there should be a better system for installing plastic bags to receive the detritus. I find I have to empty it a lot more than my last one. Just received and worked on the first try. This is one of those products that you always need around the house. I'm enjoying the quiet operation and haven't had any jamming problems. MANUAL DID NOT SAY SO I DID NOT DO IT. I am in an office of 80 people and it works perfectly for everyone. It is easy setup, easy to use and best of all it is quiet. I have always had great success with the Fellowes brand. Nicely done!!!! I have had this shredder for 3 weeks now and it works wonderfully. It is easy to use and has not once failed to deliver. This shredder is a class act! It is very quiet and shreds with no problems or jams. Some people mentioned that there is some mess when emptying the waste not true if you do it correctly. Any suggestion? My old shredder broke down and after months of collecting documents I decided to purchase a Fellowes shredder after reading reviews. Great quality for my money and I can't say enough about Fellowes products!! This paper shredder will take up to 12 sheets (depending on thickness) and has no problems with staples, credit cards, etc. It is the perfect machine for the amount and type of shredding I do beside my desk. Trash bin is easy to empty. I have never had a shredder that was quiet and not loud like the previous one that we purchased. I received this shredder as a gift to update my old and inadequate shredder. Solid, dependable machine that shreds quickly and quietly. Others in the office come in to use ours and it handles the work load with ease. I am older and have a lot of paper to shred and clear out of my home. Does a great job. Quality and value were important to both my husband and me. Ultra quiet silent Shred Performance! All it's other But as with most shredders it's a messy deal to empty. This was a great purchase. Throughout the full shredding process, there was not one point at which it jammed. After handling several estates and all the paper shredding that entails, we knew we wanted a sturdy, dependable, non-jamming and quiet new shredder. I bought this shredder to replace one that was a piece of junk. This purchase was a replacement of another brand shredder. I'm glad I bought this shredder. Makes my life easier. Nobody needs added aggravation from a piece of equipment. . This huge shredder is much quieter than my little 6-page 1-gallon shredder. The replacement unit seems slightly upgraded with a timer that shuts the unit off if not in use a while and starts right back up if you insert a paper to shred (leaving that safety factor still in tack). The bin shuts solidly even if mostly full. We have no problems. The PS-79Ci is excellent with plenty of power to handle multiple documents & staples. It shreds w/o jams and that includes credit cards. Compact unit that performs as expected. So what would I improve? While not silent, it's a lot quieter than the previous shredder I owned. You will be very impressed with the operation of the shredder. The fact that it will balk and not start when the load is too thick is an excellent feature. And it's working great. Finally got them to stay after pushing really really hard on them. PLEASE REWRITE MANUAL. So, the new machine is basically a brick. Not so with my Fellowes Shredder! This is the best shredder I have ever owned. All of them have been dead and thrown away when they get replaced. the printer was very easy to assemble. Would highly recommend this shredder for home use. A few months later, and it is still going strong. The only annoying part is the basket - it has to be pushed in all the way in several places for the shredder to operate. Good thing you only have to handle it once or twice. All should be complete in a couple of days. We have a small home business and have more than the average amount of shredding to do. I keep tweezers next to the machine to defeat this safeguard. I have probably emptied the bag about 3 times per year so the shredder really didn't get used like it is built to be used. This one sits under our desk, rolls in whichever direction we want it to go, and performs the job quietly, quickly and efficiently. I had a multitude of documents to shred dating from 2008 onward and this shredder greatly facilitated the job unlike no other shredder I have owned or currently own as I was using both shredders to do the job.