I wanted a simple dress for a backyard wedding and this is the perfect one! Now we're very ready to order the dresses we wanted. Plus they say true to size however it was almost three times my normal size, when i returned them they again took a while to be returned then i only got $30 returned back to my account (which in their return policy it states full refund and doesn't make it clear) . I got so many compliments on this dress during my wedding and I felt so beautiful wearing it. ction of dresses and accessories and I highly recommend JJ House for all your special occasion needs. The live chat feature is useless - they say they can't see anything more then what the consumer can see online and the email responses are all cut and paste generic responses. Also they advertise worry-free return policy within 14 days of receiving the products on their website and emails BUT when trying to return, they refuse to take anything back even the products are still in packages. Please check your email and if you have any further question, please feel free to contact us again. ve been made to order with fabric from the same dye lot?? No thanks. However, I can change the colours on many of the outfits, look for shoes, hats & bags - all We ordered the colour swatches at JJ's house. here and there, but I also took some extra space myself because I didn't know yet how they would deal with it. The clutch opens wide to see what you are looking for inside. The items ordered were exactly like the pictures on the website. I, too, need to return a dress. Being a former dancer, I knew that ballroom- or latin-style shoes with chunky heels would look the part and be made with comfort in mind. They also have a live ordering from JJ's house took alot of worry of my mind as to wether i would receive the product on time and in good condition and great quality. Choose your fabulous Discount Wedding Below is a list of JJsHouse mall/outlet store locations in New York, with address, store hours and phone numbers. A good company would see this as an opportunity to clean up its online reputation and become joyful to deal with. J'ai aussi acheter des sandales qui sont trop grande et le service la clientle m'a trs bien servi. For the delivery time. They made the dress size 3 inches smaller than the ordered size and refused to replace it with the correct size. Next thing I'll be ordering Bought 3 different bridesmaid dresses for my wedding later in this year. Data not Jjshouse address in new york. I was a little apprehensive to order because it was a foreign company. Recommend getting dress from JJshouse. Dear customer, Our dresses barely needed any alterations!! The CHAT agents are very helpful. I ordered a little white dress for my daughter's bridal shower. Can't comment on the fit yet but looks true to size. Won't talk to you other than email. They fit PERFECTLY! Avoid like the plague, Gain trust and grow your business with customer reviews. Great quality for the price and great service. The dress came relatively quickly and I had no problems with it. Hi what is your return policy if a dress doesn't fit.. my daughters prom is april 21st will we get shipped in time? JJ's House had a lot of interesting accessories that I used to updo my gown, hair and I was also able to find gifts and accessories for my bridesmaids. webchat feature that was really easy to use when I had a question about one of my orders. Highly recommend. from the comfort of my home. I received a defective dress that was shredding in the back. JJs House is a scam based out of Hong Kong with terrible customer service. They selling good quality products for good prices. Ordered a dress on 23rd April. Also, delivery was well within the time frame they said it would arrive. I cant wait to wear them on wedding day! I asked for several customizations which they accommodated. The selection of beautiful quality dresses is great. My dress arrived right on time. Length is a bit long even with heels so will have to shorten it a bit but that's because I'm petit. Founded in 2007, JJs House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. Highly Committed. DO NOT BUY FROM THIS COMPANY. Good decision! By using Sitejabber, you agree to our Terms of Service and Privacy Policy. The color was on point. I bought a dress from ASOS and had a horrible experience, the dress was cheaply made, got charged an extra $70 COD on pickup when delivery was supposed to be free and zero help from customer service!! I love my dress from jjshouse! All For Wedding&Special Occasion. Worth it, and can't wait to wear it! the perfect fit for the customer. About 81 Websites Link. The beads are so tactile and feel good to the fingertips. Share with your guests to collect your wedding photos. JJsHouse is an online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories. I am pregnant and needed to order a bridesmaid dress. We are glad that you are satisfied with our solutions. Choose your fabulous Evening Dresses In New York Stores to Email Address or Username *. The quality of the dress are very good. Clutches & Handbags, Cover Ups, Jackets, Wraps, Hair Accessories, Flower Crowns, Headbands, Pins, Combs & Clips, Tiaras, Lingerie, Sashes & Belts, Shoes, Veils, Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses, Alterations, Custom Designs, Online Ordering, Plus Size Available, Bow Ties, Shoes, Suits for Women, Ties, Vests. It confirmed for me I need to follow their measurements and order accordingly. In case you don't refund the money back I am going to hire a lawyer get you guys sued. If you havent checked their website out you must. Jjshouse return policy. I paid the extra fee to have it custom fit, as I am quite short. There are so many choices. Unbelievable. We wanted to be sure it was the right shadeand it was. Get the biggest range of super stylish Evening Dresses In New York Stores at JJsHouse. Bought a dress priced 125 and when I paid it reduced to 91 plus shipping. Absolute scum of the earth. Thank you for your time and patience. A 2021 Winner of The Knot Best of Weddings. Dear customer, Quality of the dresses' were really good. It's been a month and a half. JJ'S House customer service experience was more than I expected. My only caveat is the favt that 3 years ago I had to pay duties and that added up on a 400$ dress. The prices are so cheap on JJsHouse, as well. Upon writing this, i got email fr them at around 4:35 MT may 12, asking for order no after 2 follow ups. l confident in ordering a custom dress and look forward to a good fitting outfit for my son's wedding! You cant got wrong! Let me tell y Great place for maximum styles, colors and selection of dresses for the bride, bridal party and mother of bride, along with accessories. Could you please tell us which item you are interested in (need the ID or link)? I absolutely loved everything I ordered from them there is one thing that was much too small but that wasnt on them that was on me not reading the measurements properly and the one thing I wasnt too pleased with they listened and helped me ri Love the website it's easy on the eyes and user-friendly. I was considering ordering my wedding dress from your company, but after reading all the unhapy reviews, i'll be going with a different company. I will recomend the I've been struggling to find the right style of shoes in my home country, so I searched online and discovered JJ's House. You can pay for your order via PayPal and your payment will be safeguarded. In Denmark where I come from things are a lot more expensive. It was a lil big on my arms but I guess its beca We ordered 4 bridesmaids dresses from this website. All of our express companies are reputable around the world such as DHL, UPS and so on. I found the most amazing dress for $50!!! Hope you have a nice day. By clicking 'Send', I agree to WeddingWires Privacy Policy and Terms of Use. Please rest assured that our company is legal and formal. JJ's House offers dresses to try on. I brought three dresses in my size and they were too small. ou. During the process I was constantly updated on whatever questions I asked. Thank you for your feedback. I also found a bridesmaid's dress for myself for an upcoming wedding. In total I ended up spending $700 Jjshouse store locations in minnesota Results For Websites http://www.jjshouse.com/about/help.php?page_id=30, Evening Dresses In New York Stores | JJ's House. It arrived in 5 days! The dress arrived in a small bag, pulled so tightly that it was unbelievable. This is my first experience with JJs. and my flower girls dress here 8 years ago and the quality was outstanding. I couldn't recommend JJ's House for bridesmaid's dresses more. Customers can browse the vast online selection and choose their favorite dresses with great satisfaction. Now they've finally refunded me and charged me 3 for the Royal Mail returns label then seemingly another 33.63 to return them to Hong Kong. I have contacted them several times. This has been a great experience. And if they have a problem with your order and didn't get an email to you, they won't continue to reach out. I want to order a dress from you, but i am afraid of the "bad" reviews i have read. Although it took weeks for the product to arrive once it was sent, there was tracking information available to see the progress.. Every information can be easily found, the communication is smooth. Remember to show us your voucher when you come see us. The dresses are good quality and the customer service is very responsive. It fits perfectly, it's very light, the colour is beautiful just like the picture and quality is amazing. This has been the worst customer service experience. Following their measurements I needed to upsize. The item in stock is out of stock, so we need to made the item to the order, so we didn't ship the order in 24 hours. Ordered a dress for a friend's wedding I was a bridesmaid I'm and it came as advertised. The site is easy to navigate and use. I'm very happy with my purchase. Hi, please feel free to contact us by sending emails to service@jjshouse.com if you have any concerns. There is loads of choice for my outfit. Yes, they take awhile to come but they did work with me on an expedited order. Btw, they must have turned off my ability to leave a comment on their website. They gave me options to either still return the dress or to take a discount for the dress - the savings for which I could then use to alter the dress with a tailor according to my needs. I sent this recorded delivery as JJS house requested and when Royal Mail went to deliver it they refused to take it. They cater for every style, shape and size and have such a great selection of high quality dresses. i was so pleased with all. 259 Jjshouse Dress Reviews and Complaints @ Pissed Prodigy Network | Invest in commercial real estate. Speedy Felice as well. I was so pleased that "dusty blue" was a perfect match with "dusty blue" from the other places I got dresses. The only hard part is deciding on which dress to order for my daughters wedding. Dear customer, So I would suggest to JJ's house if they want to improve the options of measurements of the custom size chart, to include arm circumference in there would be a nice upgrade. Such beautiful workmanship. Hope we can serve you again in the future and make you a happier customer. Massive selection. Its such a small upcharge and I have time to do so. I ordered a dress and accessories for my daughter's Senior prom. I tried to cancel my order for a refund and they refuse. They sent me a defected dress with uneven lining and refused to refund saying you can't return items. 260 for the dress and 440 for alterations. Customer service stalling and chat not accepting all messages. I purchased standard sizes and styles, nothing custom made. Now they are offering a 10% return for a stock dress that they say is custom made. Jjs customer service is fantastic and always helpful. What a great option. DO NOT BUY! Maybe they're incompetent. I received so many compliments. Hey Have a nice day~. It arrived sooner than expected too! Two dresses had been custom made so naturally I didn't request a cancelation for those. Will order more in the future such as accessories. Thank you for your feedback. I bought my wedding dress from there and I was really happy with the result, the quality is great and the dress was beautiful. I wish I would've read these reviews before ordering! I reordered the dress in a standard size because I needed it for a wedding and the sleeves are far too large and look weird. This is Veronica from Jjshouse.com. So pleased with the whole experience. Dear customer, I was pleased with what I got and it was a pretty dress. The price was a small fraction of the price that I would have paid at any of the dress stores I had been to. Our customer service department has asked for further information to help. The tracking information just stopped and the dress never showed up. Also when I tried it had a sweat smell where you can guess that it was not washed and was been tried by many customers. My reason for suggesting to shop locatebis that you can return or exchange without dealing with a return policy that would cost you money. If my dress, ordered in a standard size does not fit, I will return and reorder in a custom made size dress of that style using my exact measurements. They refused to give me a full refund and offered a 40% cash refund or a 50% refund toward another purchase..can you even imagine why I would want to order something else? Just stunning. I had to pay to ship it back to them and then pay to get a new dress to replace their terrible workmanship. Thank you again for your support! But if you do that, you'll be sure to get the dress exactly as you need!! A case of criminal police and internet fraud! I dont have time to order a dress.return it (if its doesnt fit) and order another one. I would never order from this company again. the dress code is #002056610 Consumers satisfied with JJ's House most frequently mention customer service, wedding dress and good quality.JJ's House ranks 7th among Wedding Dresses sites. I was surprised when I got the dress. Once it is shipped, you will get a confirmation email including a tracking number. I have had excellent service from JJ's House. I had two of my bridesmaids get their dresses here. Then they just shut down and have not responded to my 3 emails and 2 chat replies. dresses that I liked, and finally narrowed it down to three that I could try on! I am enjoying my shopping. We have known your main complaint and we are sorry to bring you all the inconvenience. 3. I have ordered 4 dresses from JJ's House in the past 2 months. They were not accommodating and did not offer free shipping to replace the defective merchandise. It was a super easy shopping experience and the material is way better quality than I e Love JJ House! Je suis trs satisfaite de la qualit des produits, de la rapidit de livraison et du service aprs vente. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Thank you for your compliment. Hope to hear from you soon. Id highly recommend future brides look at jjshouse for bridesmaid dresses and even wedding dresses. As checking with your tracking number, your order has been delivered on 2020-11-13. I got this for my granddaughter so I'm not able to include a photo right now, but the dress was so pretty and fit perfectly in accordance with their measurement charts, etc. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Hope to hear from you soon. E. mailed them herd nothing there Web site is confusing as I have cancelled within 24 hrs I should be able to have afull refund. Please check your email and if you have any further question, please feel free to contact us again. They dress I ordered was beautiful and great quality. They have a great sele Great quality and affordable price!! It's going to be 5 dresses in total going to waste because they won't exchange it. Very happy with my Purchases and Delivery was pretty fast. Perfect fit and perfect color. It was a shame because the material and quality of the dress was excellent! I do not recommend this company at all! I'm beyond frustrated. The designs are gorgeous and there are many choices for all ages and sizes! Tip for consumers:Never ever order anything from here. Their return service is horrible. Find the perfect affordable dresses and accessories for your wedding, prom and other special occasions. I definitely recommend this for anything wedding related. . I'm beyond frustrated because my cousin just received her dress from them also and it doesn't fit her. I have been a jj house customer for the last year I order a few dresses and I don it have any troubles. Ordered wrong size and put in address wrong, tried contacting them by phone, it obviously rings Hong Kong. The dress was very pretty and much much better than expected!! I needed to order 2 dresses so I could see which one fit my new body best. 4.As a legal and formal company, we have our own Facebook. All I wanted was an exchange on some shoes. I definitely recommend JJsHouse. Hope to hear from you :). They do not follow the return policy they have listed. or the price. I was amazed by the quality of the fabric and how well the dress was constructed. BUYER BEWARE! We placed a special order according to my 11 year olds measurements. They arrived in a few days. First it takes J'ai fait l'achat des robes de bouquetire et de leurs accessoires et je suis trs satisfaite. So wrinkled and creases all over the gown! The dresses I got are absolutely beautiful and the material used for them is so soft and smooth! Super service, trs belle qualit pour le prix. l that I can wear for extended hours while standing. We were, are and will always be ready to help you. regards, Check out this years best local pros, chosen by couples like you. If you're skeptical of ordering just do it you won't regret it. Ordering was easy I used the chart and it was exact, the dress came i Second time purchasing at JJHouse and still satisfied! "3/19/21: Signed by Chen at the dock" is what the UPS rep showed me on his screen. and description on the websiteso I ordered the bridesmaid dresses as well. Products used:None. I can honestly say that these products are breathtakingly beautiful and I cannot wait to wear it on my wedding day. NEVER AGAIN! Believe the bad reviews! NOTE their sizes are a bit smaller so make sure you use their sizing chart and don't freak out if you normally wear a size 10 and the chart says size 14. For the return, we are glad to accept your return. They were exactly what we wanted, and we're off excellent quality! The accessories were as shown on the pictures. I tried them on and my final decision was complete! Testimonials: http://www.jjshouse.com/about/help.php?page_id=3 They don't custom made anything. I checked the tracking. JJ's House prides itself on exceptional customer service, high quality and affordable prices. My dress is beautiful. Dont order before reading! I can only recommend. I was very scared to order my dress online but was left with little options in the midst of a pandemic. The dress is perfect, but the jacket is too big and can't be exchanged. I have nothing but amazing customer service and products from JJs House! I did find that the sizes ran a bit small. They will only give me 50% of my money back. Customer service says that the fabric was from different dye lots and made to order. It looked exactly as shown in the picture. Very nice quality and good communication via email. So imagine a wedding dress full on details! It was stunning. They will not replace with the correct size. I was nervous to buy online but the dress was exactly as advertised and fit perfectly! I would love to buy dress if I need another one! Ive returned the try ons and ordered the dress I want in the color I want. JJ's House never fails to please or deliver. Hope you have a nice day. They are not true to their promise that refund will take to 5-10 days once they received the item! Your Password *. Dress came on time, and in a nice package as well. Wide range of offer and delivery was relatively fast. I'm going to do on it, but I've already placed another order with them for my rehearsal dinner/ bridal shower dress and I'm hopeful that it'll be as beautiful as it looks online. I ordered a size 10! use I lost 2 kg from the time I ordered to the receiving time. In addition, because of the time difference between us, we really do not want to disturb our customers when they are having a rest. I have ordered a couple of times off JJs House and I must say I haven't been happier with my items they come well wrapped and secure through shipping nothing I have received was damaged through shipping. If you have any needs in the future, please contact us. Hope to hear from you soon. They make you pay more but when the dress arrives it has nothing to do with your size, the quality is awful. I thought I was now stuck with that dress. Either way, I really regret placing my order and it's been stressful to deal with them. Tip for consumers:That you will have to pay extra in order to change the size. As a result, I will be receiving a partial refund (of course the cheaper of the two dresses) .They are a total scam and do not grant refunds. If they bride did not select this dress I would have gone elsewhere. I ordered them in black satin and have absolutely no regrets. . I'd recommend ordering the sample swatches of fabric to help determine the colors, and be sure to measure yourself according great service- dress size guide was really helpful in deciding the right size, quality was good, shipped to Norway within 2 weeks which is so nice. Came well packaged, folded neatly and they seem great quality. I bought a wedding dress from here and it has a bad quality lace, which was coming out of the dress and was not properly attached. a sales associate hovering over me as a tried on wedding dresses at the store, which is why I thought I would try buying something online so I can try it on in the comfort of my own home. Thank you for shopping with us. If you dont like the item or the way it fits, if the item is defective, or if you decide you dont want the item, they refuse to refund your money. ven found in stores. One tip: When you order, be sure to read the sizing guide. Your understanding will be highly appreciated. I will buy more often. Despite the sending costs . Plus I waited a month to get the dress! The skirt of my dress came off so I didn't need to have a bustle put in and.dancing was super easy in the dress. Dress I got here was the most perfect dress to have for prom, highly recommend this app to get amazing dresses. fee. days after receiving your online order. Would recommend 100%. Thank you for your review. I have ordered 4 dresses from them so far. Nice and elegant dresses I make 3orders till now and I am satisfied with all of them. Extremely disappointed with JJ's House's customer service. The dress is lovely. I recommend no one to buy any dress from here, it is really a big scam going on in here, you will never get your money back. Very upset with their customer service. The dress still didn't fit. Over all satisfied with my purchase. The only reason it is not 5 stars is because the material doesn't have a lot of breathability. Shop at JJ's House for 2019 newest style Get the biggest range of super stylish Discount Wedding Dresses Stores On 34 Street New York at JJsHouse. Awful customer service. Thank you for your cooperation in advance. I have also had to return items and the process is easy and timely. Also, the local bridal consultant told me that she has only heard really negative things about JJ's and she suggested NOT ordering from them. We have sent the solutions to your email. I ordered a bridesmaid dress from JJ's House. These dresses make me feel beautiful. The dress is beautiful and of good quality. I did have to return the first dress and order one size larger Beautiful dresses!! The dresses I did get were good, I just don't have a model's body. Delivery was made within the estimated time. JJs House is excellent. The quality was very good too. Hi i would like to purchase a wedding dress from jjs house, however i would first like to know if anyone in south africa, maybe cape town has purchased from them and recieved their items as they should have been, meaning no problems. But the second swatch we ordered came on time. Ordered 2 dressses and had to wait a month to receive my products instead of the 8-10 days mentioned in the email for standard delivery. I was a little skeptical to order online but it was totally worth it!! JJsHouse Store locations in Minnesota | ShopSleuth.com. They told I have to pay extra for them to give me a bigger size and I also I have to pay for labor. Colours matched spot on to Davids bridal! Don't waste your money here. Thank you for your email. dresses that they will wear during my wedding. I would suggest you find your garment locate. I tried to buy another exact same pair just in a size smaller with the 20% off cupon i got from my previous order plus the $5 dollars off because i took their survey and neither of them could be applied to the shoes i was trying to rebuy so i would have had to repay the whole $ 60 USD again. This clutch looks stunning while being functional. I am going to be Mother of the Bride this year and cant decide what colour to go with. I am trying to contact the service by writing emails, submitting the request, and trying for several hours in the live chat window but no response. I was very impressed with JJsHouse. So i ordered my MOB dress and custom sized it. I'm 5'2 and 125 lbs and have to order a size Large. I will definitely recommend to others and will order again. Very very happy with my dress the material is beautiful well done and the service is spot on very easy return I really appreciate you . - Search for results, Wedding Dresses, Prom Dresses & More | JJ's House. 1. You must send them back within 7 days, but that is plenty of time. I cannot speak for the location as I live in the UK but I was very impressed with my wedding dress - I did pay the extra 20 pounds or so for them to use my exact measurements, however. We have reported your problem to our relative customer service department. Dont touch this company I got a dress from them in total cost 160 there was a fault with the jacket and they would take it back, there is no hassle free returns. It's just the right weight not too heavy just right! A wonderful choice for bridesmaids, maid of honour, flower girl, MOB/MOG dresses. I chose the same fabric selection for both matching dresses and paid $198 for both. 1. Tailored Dresses, 800 Number For Free - 800 Number For Free, Searching for information? p telling me to keep waiting for it even though the order is posted as 'completed' on their website. Highly recommended. I paid the extra 20 to put in my measurements and they even asked me to send in my arm size to make sure everything fit. Amazing material. In addition, many customers have purchased from us and left us good reviews. I contacted them within the week of receiving the dresses that I ordered and they want to just give you a discount to buy more of their items. Shop elsewhere! my question is where is my money. We are sorry for the confusion but your order was sent timely after being completed. Now we can have an awesome honeymoon :). You will find the order number in there. They have good quality and the customer service is very responsive. Backed by the National Science Foundation, I am just thrilled so that i can't describe how delicate my, I mean the dress "A-Line/Princess Scoop Neck Floor-Length Tulle, This company is NOT professional and does NOT honor their. I am a larger woman and ordering online is not as easy as one would think. made the dress incorrectly and they wouldn't remake the dress the way I ordered it. Please contact us if you need any further help. Arrived on time. So I decided, why not give it a try? So glad I discovered them. New Prodigy Network offers exclusive commercial real estate investment opportunities in Manhattan through a unique crowdfunding model. Just put a size you normally wear and it fit. (the 14 is a 10). It is really our greatest honor to hear that our dresses have caught your attention. Was expecting the earrings I got to b a bit longer in size , but very cute to wear e Their customer service is a joke. All the items on our website has its own size chart. JJsHouse: Ill tell you to check your emails once again if you are truly interested in fixing this issue. They actual items look exactly like the pictures shown. Do not shop here. Prom season is here, and you deserve to look and feel amazing for your big party! nding and they fit beautifully.