I then purchased an OEM transformer and have had no further problem so caveat emptor. Montral: 514 990-6866Laval & North Shore: 450 973-7300, Check our latest promotion for your heating & cooling. Authorized dealer of high quality products such as YORK, MITSUBISHI, FUJITSU, TEMPSTAR, WATERFURNACE and several other. If i could give no stars that"s the one Id pick. So this whole mess will cost me around $77.55 for nothing. The most important thing is that you should choose the best products according to your actual needs. First their amazon account failed to send me the part they were advertising only to get a special order that cost $100 shipping on an $300 part. I bought the following on ebay from you. International Association of Better Business Bureaus. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I got here to post a review and no surprize here they are low scores wow dont shop, SHOP SOMEWHERE ELSE. So 2 days shipping meant Thursday receipt for me. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I would highly recommend this company, Top notch service. ClimaTek Upgraded Gas Dryer Igniter Ignitor fits Kenmore Whirlpool 279311 AP3094138 239233. I have reached out to the supplier several times and they were of no help. does anyone have a good alternative. Earning our users' trust is central to what we do. Do not buy from them. We found that most of the ClimaTek products are manufactured by Earthtec, GE/Genteq. On top of that, if you reject the package, they will decline the return and change you the return shipping. Subscribe to MDM Premium to get unlimited access. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Purchase expands Bosch's services in U.S. Type ClimaTek in the search box and hit Enter to see the search results. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. May i come to your shop in sellersburg to pick up a part today. Robert Bosch North America Corp., Farmington Hills, MI, part of Bosch GmbH, Stuttgart, Germany,has acquired Climatec LLC, Phoenix, AZ, a provider of energy efficiency, building automation, security and life-safety solutions for the U.S. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Select the product you want in the ClimaTek buying guide, and then view the product on Amazon. Wont pay for return shipping. i need to make my repair today if possible. ClimaTek products range in price from $13 to $154.95, and the average price of all the products is about $53.33. As an Amazon Associate we earn from qualifying purchases. You can purchase ClimaTek products from the Amazon seller North America HVAC, over the last 12 months, the seller has received honest feedback from 6160 consumers, and the average rating is 4.62. i ordered express 1 day shipping and it didn't arrive yet. See below scan of original email showing both items shipped. BBB reports on known marketplace practices. The item wasn't as advertised and didn't fit my application yet they said it would AND the item was still in the box! They claimed they never received the email which I sent 3 to the email I got then they finally sent the part and I installed it and found out the part was already bad. Showed up early for the appointment and was very nice. OK, I knew that placing the order. Our insights and analysis help you enter the right new markets, turbocharge your sales and marketing efforts, identify business partners that help you scale, and stay ahead of your competitors. Charge a restocking fee when they shipped out the wrong part for my humidifier, even after they said the would not, then had the audacity to claim it was the right part after all. Amazon, Amazon Prime, the Amazon logo, and the Amazon Prime logo are trademarks of Amazon.com, Inc. or its affiliates. Now I'm stuck with restocking fee and shipping. Contacted this company and they refused to send a replacement nor assist in any way. Lesson learned--don't always go with the lowest cost. We have a professional team with decades of experience to test the products, which can help ensure that we provide our readers with accurate advice and best recommendations. I purchased an item and the item we received was not what we ordered. Like others mention in the reviews - DO NOT do business with this company. So now Im getting a capacitor that I don't need without a motor that was originally $16.95 and its costing me $66.11. Thay are NOT!. Beware this so called company is worthless. I registered a complaint on their website and to their credit, they did respond the same day and advised that they would inform the appropriate department. Price was reasonable for a flame sensor. Tip for consumers:Do not use this site unless you don't mind keeping a non functioning item. Sales quantity. HORRIBLE scammed me two times for 200$. Tip for consumers:Site is OK but the after market transformers are not reliable. I couldnt be more satisfied with the installation, I couldnt be more happy with the service. Employees should be McDonald's workers. I installed the second one and it quit working after about 5 minutes. They would never send me a shipping label. Four days after my subsequent order North American HVAC/General Appliance Parts shipped the part anyway and then refused to pay for the return shipping. Not OEM and a 20 percent restocking fee on a unopened box that cost more than 700 dollars and got back 530 I guess they keep the sales tax too. Gain trust and grow your business with customer reviews. For an order placed on a Monday, the shipment was not shipped until later on Tuesday. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Ordered a staging heat sequencer online. THey proceed to tell me that there is a 50% restocing fee. Installed the motor (DIY, not a pro) and it works perfectly. NEVER heard back from this company. Do not trust this company. Guys came early to install and were done 3h earlier than expected. North American sent me a $1300 brick and refused any warranty support at all. They scam you with every opportunity. The Climatec name, trademarks, and logos are the intellectual property of Climatec, LLC. Not only did I receive the incorrect part, but I had to email twice to get a return RMA at which point they told me I not only have to purchase my own label to return the wrong item, but they're charging a 20% restocking fee * Each product we recommend has been independently selected and reviewed by our editing team based on extensive data analysis. Total order was $332.10 the capacitor was 16.95. Our goal is not to sell anything at any price, but to give you the best product at the best price to obtain a rate of exceptional satisfaction. I am trying to ship back an item via ups. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Buyer Beware! See attached shipping confirmation it shows both items were shipped. Sent me 2 wrong parts! Also there is a 20% restocking fee and a 50% charge at their discretion if they they want. can you help?. Paid a licensed appliance repair person so I would have a valid warranty. Cant ask for more., Joseph was one of the most courteous and client oriented installer I have ever encountered. Showed up early for the appointment and was very nice, 3065 Peugeot, Local 102 Had no problems with my order - didn't pay extra for fast delivery but i got the part in 4 days. Circuit boards can crack and solder joints can be compromised if a board is not properly handed. After the many poor reviews. Avoid! If you do all that the warranty is 50 % at most. Tip for consumers:They will not send you what they are advertising on their website, Products used:Blower motor, thermal cutoff switch. Based in Laval, were a company specialized in the sale, installation and the service of all residential and commercial heating and cooling equipment. I ordered a timer for a dryer, timer was way off had to buy from another source 2022 FTB. They were both installed correctly. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Not an ounce of info on their site to let me know this beforehand. Ordered an item through Amazon and they said it was shipped via FedEx. Cant ask for more. Our mission is to provide you with the most up-to-date and objective information about the ClimaTek products, helping you make more informed buying decisions. The MDM update newsletter is your best source for news and trends in the wholesale distribution industry. No warranty, return or refund available from the company, Products used:OEM transformer from another seller. How BBB Processes Complaints and Reviews, BBB serving Louisville, Southern Indiana, and Western Kentucky. I am thinking (what most logical people do) no worries, it was manufactured incorrectly and I will get a new one shipped out and move on. Their customer service is technically ignorant. Liars. Attached are transcripts of the emails I feel I am owed a full refund including the shipping cost and free return shipping since we did not receive what was shown on the website. The manufacturers provide ClimaTek with a steady supply of products, and they have a good cooperative relationship with each other. Do you stock a lower rack for a maytag dishwasher model mdbtt60aww, I ordered a part from there for my furnace and still have not received it i need this part we have been without heat and i have a 3yr old baby girl, Will the 36g22-254 work for the honeywell vr8205a 8104 gas valve. i need it urgent. They refused to acknowledge there was a difference and would not pay for the return shipping. They are suppose to be this large in tune with the world organization These guys are a S**tbag company that wants nothing but to get your credit card information and move on to the next person to screw. You can't speak to anyone it is all email or live chat. It was not cheap but was the lowest price I could find online. FindThisBest aims to create a platform to help you make better shopping decisions with less time and energy. Ordered a motor and the main shaft would not turn, had to use pliers. Also the quality of the Reznor product was very poor including unfastened parts left loose in the combustion chamber. Wholesale distribution news and trends delivered right to your inbox. Less than a week later i wake up to a horrible vibration. The box inside was crushed upon receipt. Shortly after my order, I received an automated email that my part was not available for immediate shipping and stated that the they would cancel my order and refund in two days if they did not hear from me. We analyze millions of ClimaTek products reviews and customer reviews to recommend the best picks for most consumers. Experts?-BS. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. They keep saying it is the same item which I understand Mars did purchase Jard and their parts are interchangeable. BBB is here to help. Climatec has been majority-owned by Pegasus Capital Advisors LP since April 2012. North American HVAC had the correct part in stock from a quality manufacturer. Out $70. your sight said that it replaces cnt 02514 board but the heat pump will not work without the t1 connector. Found out afterwards that there are different pans for the u32 coil depending on the temperature application; mine was wrong. When purchasing a product, price is the consumer's primary concern. What kind of part are you looking for? Normally I do not order parts from a company that do not have customer service phone number. Couldnt be happier with the service, which is almost impossible to find in todays world. Good luck. Terms were not disclosed. Our only saving grace is it was through Amazon and we have Ring video of the empty package being delivered and my husband opening the package on the porch. Claim your listing for free to respond to reviews, update your profile and manage your listing. If you click on the product links, we may earn a commission from qualifying purchases. As a matter of policy, BBB does not endorse any product, service or business. Had they told me the motor was not in stock I would never have ordered the capacitor. BBB Business Profiles may not be reproduced for sales or promotional purposes. FOR WHAT? FINDTHISBEST. BBB Business Profiles are subject to change at any time. I received the parts quickly and installed them, everything went fine. I immediately located another supplier. Look at the attached photos, not the same at all, and they know it. You can check the total sales quantity of the product from ClimaTek. Wouldn't accept a return on a 35 day old transaction. NOOOO. If you're interested in ClimaTek and want to find more ClimaTek products, you can follow the steps below: ClimaTek Gas Range Oven Stove Round Ignitor Ignter fits GE WB2X9154 AP2014008 1990, TMD1FM07 - ClimaTek Dryer Timer Control Fits Hotpoint, ClimaTek Refrigerator Ice Maker Fits Whirlpool W10873791, ClimaTek Upgraded Water Inlet Valve fits Kenmore Frigidaire 242252702 AP5671757 240321801, DA97-07603B - ClimaTek Upgraded Replacement, 383EEL9001B - Upgraded Replacement for LG Dryer Venting Kit Assembly, ClimaTek WPW10179146 - Direct Replacement, ClimaTek Round Capacitor - fits Goodman # CAP050450440CT, ClimaTek Upgraded Replacement for Kenmore Refrigerator Water Valve, ClimaTek Upgraded Condenser Fan Motor fits GE 5KCP39FGS071S, ClimaTek Dryer Timer Control Relay Fits Amana W10436308, 5KCP39FGY563S - GE Replacement Condenser Fan Motor 1/4 HP 208-230 Volt, ClimaTek Upgraded Replacement for GE Washer Inlet Water Valve, ClimaTek Upgraded Replacement for Goodman Furnace Fan Control Circuit Board B13707-35. lennox armstrong ducane dual run capacitor 30/5 uf mfd 370 volt 78g19 78g190. Thats Right 50% restocking for a part that they are going to send back and get warranteed out from manufacturer. NorthAmericaHVAC has a consumer rating of 1.52 stars from 123 reviews indicating that most customers are generally dissatisfied with their purchases. The item is brand new in the original box they sent it in. They texted me to verify details literally 1 minute after opening the next morning. Purchased a "Mars" Capacitor but received "Jard" Capacitor. I will not recommend this company to anyone by all means. The circuit board was shipped in a barely padded FedEx pouch. You can read the reviews offered by other buyers. Read the latest articles and see your reports. The manufacturers provide ClimaTek with a steady supply of products, and they have a good cooperative relationship with each other. I placed an order, they said it shipped, however the delivery company is still waiting on the item. They only warranty if you can prove it was installed by a "service company" and only then if you uninstall the furnace, package it up, and ship it back to them. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. They are a horrible company! There is a chat feature that we were continually kicked out of. Most of the ClimaTek products are produced by Earthtec, GE/Genteq. Needed a hard to find replacement blower motor for my furnace. Then when you get your defective product back to them at your expense, they refund 50% of the purchase price. i did not see a phone number on your website. Good prices, great customer care. Climatec, which reported sales of $170 million in 2013 and is expected to report 2014 sales of $190 million, has 670 employees at 12 locations. So i either ship it back and have nothing to show for $200 bucks. "With the addition of Climatec, we are expanding our global presence especially in the growing North American market, strengthening our portfolio and becoming a comprehensive supplier of solutions in the area of energy, building automation and security services, said Stefan Hartung of Bosch. Products used:Purchased from a competitor instead. As a disabled Vet, we are limited on income and now have to wait even longer in 100+ degree weather with NO AC! They are rude and they know exactly what they are doing. They claim "valid replacement" even though they advertised a 1/5 and I ordered a 1/5. I ordered a blower motor and capacitor from this company and they send back email saying both items have shipped. Video, fire, access, communications, special hazards and integrated healthcare applications. i need a phone number for the their shipping label. I ordered from the company website rather than via Amazon. There are usually 5 to 10 products in a brand buying guide. I needed a replacement furance control board and opted for the 2 day FedEx shipping. This company sent me a non-functioning dishwasher arm and denied my return request without any explanation. Well guide you through the process. $300 down the drain. Besides, you can hit the "brand" to find more ClimaTek products. Joseph was one of the most courteous and client oriented installer I have ever encountered. Absolutely ridiculous find your part ANYWHERE else, you'll be happier for it. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Order a pressure switch with 1 day shipping they said by p. O. box needed a street name for shipping so I responded in 9 minutes to the email I got then ever heard anything for 3 days until I sent an order status request. When you visit or interact with our sites, services or tools, we or our authorised service providers may use cookies for storing information to help provide you with a better, faster and safer experience and for marketing purposes. View the products interest you on Amazon to read the customer reviews and check the ratings. Now this should be easy I called them except they won't recieve in person phone calls and they refer you to live chat and told them they need to send me a prepaid shipping label and return authorization and refund my entire amount of $66.11 to make this right since had they told me they didn't have the motor I would have never ordered the capacitor. Do they have a direct phone number where i can actually get a live person? Products used:Furnace pressure switch but was bad so had to buy a new one from someone else. Filed a dispute with visa as this is is scam. However, for $29.99 shipping, I would expect that these "experts" would have the sense to at least add some bubble wrap around the box to protect sensitive electronics. They said I ordered the wrong part!. We recommend best choices of the products from the ClimaTek brand, helping you make better shopping choices with less time and energy. Couldnt be happier with the service, which is almost impossible to find in todays world. BBB Business Profiles generally cover a three-year reporting period. I paid more because of the quality. Based in Laval, were a company specialized in the sale, installation and the service of all residential and commercial heating and cooling equipments. Top notch service. Part was as advertised. These are not even close. Products used:Gas control valve for a heater. We have grown from humble beginnings into one of the largest providers of building technology and energy efficiency solutions in the nation and we have been a proud member of the Robert Bosch family since 2015.