Another perk of staying at Iberostar Quetzal means that youll be located at the heart of the Yucatan Peninsula which is the perfect base for exploring all the Riviera Mayas top attractions. The territory with all the animals, birds and jungles is amazing. Our daughter HATED it! Inspired by the regions rich history and incredible natural beauty, youll find multiple stunning locations for your ceremony. My husband and I highly recommend Iberostar Tucan/Quetzal. Generally the buffets were fine, however some takes on American food ended a bit bland. The dive staff was excellent and the prices are good. There was a LOT of babies at the resort when we were there and only once did we have to wait a little while for a highchair to be available. s.src = u + '?v=' + (+new Date()); We ended up just using it to hold her toys and our unopened mini wine and champagne bottles. By the end of the 2 weeks though I was getting a little bored with the buffet food. Walking along the sand here in Playacar is the perfect place to unwind and enjoy your vacation. 2 Fracc. I was impressed by the range of delicious local and international dining selections at the resort. Also, is there any night entertainment, like a show or anything? I asked to be moved to a non-smoking section and was told there wasnt one, so we just moved to a table farther away from the smoking couple since no one else was smoking in the restaurant at the time. You will be happy to know the resorts are pretty much the same and you can use both during your stay. As this hotel is extremely popular with our existing clients, safe to say, I was keen to see what all the fuss was about for myself. Very clean, organized, and staff was super friendly and helpful. Can not wait to experience more Iberostar hotels Once again, thank you for your review. Your review is impressive. The buffet by the waterfalls is particularly excellent and tranquil, food is delicious, and the chefs were extremely prompt refilling the dishes that emptied quickly. Very helpful! Do you know if the beach is accessible by wheelchair? Which mean you can enjoy all of the facilities they have to offer, food, activities, pools etc. Several of the girls knew my daughter by name within the first few days and would always come by our spot by the pool to swoon over her! The location of the property is an absolute bonus, your a stones throw away from downtown Playa and the beach at Playacar is simply stunning. From scuba diving and kayaking to tennis and yoga, and even archery and air gun tournaments there is something for everyone in your family. Well, we waited for about an hour before deciding to go get some food. I hope that helps. s.type = 'text/javascript'; The staff wiped them down okay, but I went over them again with sanitizing wipes (great investment at Wal-Mart by the way!). Examples..I'm a drinker, especially when on vacation, my previous experiences at other resorts would have a mini bar in the room, when I say a mini bar, it should have at least a few choices of cheap liquor available, this resort had a refrigerator with 6 beers, 4 cokes and 6 bottles of water. Many things didn't make sense, such as, there would be a tub of Nacho Cheese next to a bowl of fruit salad but no chips anywhere. The allocations just mean that youre GUARANTEED your reservations regardless of how busy the hotel is. The food at the buffet was okay, but after several days became mundane as it was always the same. The main pool was huge and never seemed too crowded. They were able to get us moved after 2 days, so it was all good. Next time I wouldnt bother paying extra for Option Plus, since flying with a 6 month old didnt really give me the time or desire for the extra glass of wine and we didnt even open our comfort packages until we got home! Have beautiful day! The property issecluded by lush tropical jungle (which is exactly what you want on a Caribbean getaway) but surprisingly only minutes away from downtown Playa del Carmen, or Playa as its locally known. What is the difference between the Tucan and Quetzal? Expect a beach with pristine white sands and an array of cool turquoise hues sparkling in the ocean. I asked all over the resort if there would be somewhere to get a bottle of Vodka to no avail. I didn't want to put him/us in that position. Ouch! My younger brother was really friendly with some of the entertainment staff and so he ended up going to almost every show and he enjoyed them all. We stayed at Paraiso Del Mar last week and disappointed seeing piles of sea weed on the beach that had a strong smell. We contacted the agency Apple Vacation and had all reports from doctors office . We were there as a family with a 2 year old and a 4 year old for a week my little son got sick in the middle of the vacation Iberostar Quetzal and Tucan, Playacar, Mexico, Iberostar Quetzal and Tucan Official Site, PLAYACAR: IBEROSTAR QUETZAL and TUCAN January 2012 Karina & Family (baby aged 6mos.). Thank you Sarah!! Reach out to us, toll-free at888-537-9797orcontactus@playadelcarmen.com. I was horrible .kids were sick and we still had time two go back. My only negatives were the smoking in the Tropical restaurant and waiting for the crib on the first night. If you want to hear the sound of waves rolling in as you relax the hotel also has two palapas on the beach for ocean treatments. Very limited area was cleared for guest to go in and the water was dark brown leaving guest getting hurt on the sharp rocks below they could not see. I returned to the room after dinner and had to call reception twice for the crib and had to wait for another hour. We didnt have to stop at a bunch of resorts along the way to drop off other people and we got to the resort in just over half an hour. Rooms The rooms were very nice and suited our needs well. Sarah, we are planning to book hotel and plane tickets together. Never ever will go there. I didnt notice any mosquitoes at all. Im so happy you found my review helpful. The Iberostar Quetzal is mostly accessible, and you can get everywhere just not by the direct route. This place was amazing. As a nursing mom I found it nice that most of the dive locations are within 15 minutes of the resort so I could feed my daughter before leaving and be back before she was hungry again. Can you tell me if the Iberostar Quetzal has premium alcohol and does it have a swim up bar? The food and restaurants (including main buffet) are really great. . Pools There was 4 pools at this resort: a small kids pool, a small adult only pool, a sports pool, and the main pool. If you are just passing through and wanted to check out this hotel for yourself day passes are available to purchase. Getting around One thing about this hotel which is really unique but not very baby friendly is the jungle that runs through the middle of the resort. We took the luxury catamaran snorkeling/paddle board/beach trip since we could not do that at our resort. The resort is situated in a very dense jungle with Howler Monkey's, Peacocks an a very large and cute rodent type animal that I cannot remember the name of. Were the experts when it comes to weddings in the Riviera Maya and we can help you start planning and organizingyour destination wedding in Playa del Carmenat the Iberostar Quetzal today. The Buffet was very substandard. I stayed with my fiance, his daughter and my sister at Iberostar Mojito in Cayo Coco Cuba in 2014. Who says you cant keep your fitness goals alive while on vacation if youre staying more than a few days? For those of you dont like to completely disconnect when on vacation youll be pleased to know that wireless internet is available throughout the hotel and is included resort-wide, including the rooms. It feels unspoiled and untouched, shaded by glorious Caribbean palm trees. Your email address will not be published. If you stay at Tucan do you have access to other Iberostar hotels, too? The hotel believes in environmental and cultural sustainability and is committed to preserving resources in Mexico. The buffets were a boring after a few days. The desserts could have been better and would have liked beer other than Dos Equis or Corona. I found out on the second last day that you can request a foam mattress pad.. Oh well, next time! We paid extra for an oceanfront room and feel it was worth the additional cost. https://www.playadelcarmen.com/information/webcam Playa del Carmen, as opposed to Cancun, offers a completely different experience altogether. Luckily I had brought a crib sheet from home which was much softer than the hotel linens. I already knew a lot about this stunning hotel, but there is always more to find out. I tried to email but the email doesnt work. Not a big deal to me, but my family is picky. Beach The beach was gorgeous with clean white sand and not really any rocks. Here, you are free to roam here day and night. Food was good, better than expected. The accessible rooms have roll-in shower stalls which are a lot bigger than the regular rooms and have smooth entrances. But we didn't go for beer and dessert so this definitely didn't affect our trip. Its perfect for travelers who are eco-conscious. There was a bit of a mix-up with our reservations when we got to the resorts reception. Great service and excellent food. I love Riviera Maya and I am very excited to see resort what goes nicely along with all animals and nature. On the way home my daughter was refusing to nurse in the tight seats and the flight attendants let me use their staff row at the back of the plane to calm her and feed her. Its a much more relaxed and small village atmosphere. All in all, I LOVE this hotel, however, things I didnt like include the positioning of the wheelchair accessible rooms. Thinking of booking the Iberostar Quetzal? That is amazing news! :), The staff was very friendly and accommodating, Staff very interactive and nice. Each side of the hotel Quetzal and Tucan have 2 accessible rooms which have been adapted. Entertainment was also a lot of fun and my friend and I particularly enjoyed the musical night, where they enacted scenes from different musicals (Moulin Rouge, Chicago). The scuba diving team is one of the best!!! The one bad thing about a main floor room is the amount of people walking by to get to the stairs. Hey Cheryl, the seaweed situation in Playa is pretty good right now. The staff couldn't be any nicer; always extremely kind and ready to assist. If you truly are an animal lover why not bring a pair of small binoculars on your travels to admire the monkeys up close in their natural habitat. From what I recall there was water aerobics, yoga, zumba, darts, and beach volleyball. have you ever had baklava with no honey?). Its stunning. It was waste of money and time. //