Thats probably the biggest complaint Ive heard from patients regarding Eargo. These fibers (called Flexi Fibers) hold the hearing aid in place while allowing air to circulate for a more comfortable fit. Copyright 2022 Eargo Inc. All rights reserved. If youre concerned about how a certain style of tip will feel in your ear, contact Eargo to request a sample (non-working) pair you can try on at home. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Because Eargos prices are lower than many other over-the-counter brands, its worth seeing what the company has to offer if you have mild to moderate hearing loss. If you go from a noisy environment to a quiet one, like a bookstore, the volume will immediately adjust so you wont hear every tiny background noise. This content and its featured products and services were independently reviewed by a third-party, credentialed Reviews Team. Get a free non-working sample of our virtually invisible hearing aids. You can also make adjustments by yourself with the app. To charge your hearing aids each night, simply place them in their case. four sound profiles; not mobile app-enabled; user cant adjust hearing settings, User can adjust hearing aid settings for the environment, noise and wind reduction on most models, Customer service availability and options. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Eargo 6 with Sound Adjust and improved noise reduction adapts to your changing environment. If you have mild to moderate high frequency hearing loss and want to buy your hearing aids online, Eargo may be a great choice for you. You have the following options for reaching customer service: Ease of use was the second-most important factor (after price) for our Reviews Teams survey respondents, and Eargo meets that criteria with hearing aids that can be used straight out of the box. The completely-in-canal design of Eargo hearing aids makes them almost invisible. The best hearing aids are now more affordable, discreet, and easier to use than ever. While hearing amplifiers increase all sounds equally, hearing aids work differently. While a variety of over-the-counter hearing aids can manage mild to moderate hearing loss, if your hearing loss is severe or profound, you will be limited to certain brands and may need to purchase your hearing aids through an audiologist (a professional who is trained to treat hearing loss). $3,000 less than traditional hearing aids. This way your hearing aids will never be low on power. Eargo told me the small device size prevented [the] addition of more features. Get $300 off Eargo 6, or $600 off Eargo Neo HiFi (with code SUMMER600). A single tap lets you cycle through the settings, and a double tap lets you choose. Customer support is always important too, especially if you decide on a hearing aid that is adjusted by a hearing specialist over the internet or phone. Full benefit best obtained with frequent usage. Keep in mind Eargo hearing aids are best suited for people with mild to moderate high-frequency hearing loss. The Eargo 6 provides the same Sound Match technology the Eargo 5 does, so you can make listening adjustments to your devices using the Eargo smartphone app. Using their unique sound map, users can fine-tune their hearing aid settings independently from home. Our editorial content is based on thorough research and guidance from the, {{ tocState.toggleTocShowMore ? Instead, the part of the Eargo Max that goes into the ear canal, called the tip, is made of small, soft silicone fibers. ) Other than that, the hearing aids fit very well in the ear., I am pleasantly surprised at how easy Eargo is to use, wrote another reviewer. The need for replacement or repair during the warranty period is most linked to how well the devices are cared for, Eargo has a Better Business Bureau (BBB) rating of 2.65 out of 5 stars, based on 82 customer reviews. After that point, you will need to get a new pair. receiver-in-canal, On the market since 2015, Eargo hearing aids are fairly new to the hearing health technology space. Here are some ways it can help you get the best listening experience with your hearing aids: The app also provides you with telecare access so you can speak to a hearing aid specialist in one of the following ways: Eargo sells hearing aid accessories for all of the models on its website. It offers the following payment options: You have two options for a hearing test with Eargo. Medically Reviewed by Christopher Norman, MSN, APRN, APHN-BC, GNP-BC However, if you lose or damage the hearing aid or charger during Eargos 45-day return period, you cant return the system for a refund. Eargo hearing aids are nearly invisible and rechargeable, and most models allow the user to adjust hearing aid settings via a mobile app. According to the company, its hearing aids should last about three years. Behind-the-ear, They are an attractive option for people who tend to be self-guided in terms of their health and wellness and are looking for an invisible hearing aid solution. Eargo hearing aid cases also work as battery chargers, which makes it easy to keep your hearing aid batteries at full power wherever you are. Eargo has a Better Business Bureau rating of A+ and 87 resolved or answered customer complaints. Have questions about this review? Eargo Neo and Eargo HiFi users must download the Eargo Neo HiFi app. Like the ticking of a clock and the dialogue & background music or other sounds on television or movies. Does Medicare pay for Eargo hearing aids? If you already have results from a previous hearing test, the guide can help you decide which Eargo model would be best for you. If youre able to spend more money for the additional features of this model and find that petal-style tips are more comfortable for you than fiber tips, the Eargo 5 could be your best option. , Eargo has added wind noise reduction to the standard noise reduction and feedback cancellation found in the Eargo Max. The chat box on the Eargo website provides only automated answers and links to articles that might be helpful. Yes, you can adjust the volume on all four Eargo models. Abram Bailey is an audiologist, the CEO of Hearing Tracker, Inc. and a leading expert on consumer technology in the hearing care industry. These two features work together to give you a better listening experience. Fact Checked. Eargo offers financing options on all of its models, so you can pay a monthly fee rather than paying 100% of the cost up front. Eargo includes four preset sound profiles in the Eargo Max. Whats included with an Eargo Max purchase: Micro USB charging cord for charging your case, USB adapter to connect your USB cord to an outlet, One pair each of regular tips, large tips, and large dome silicone tips so you can find the best fit, : $1,950 with financing starting at $90 per month. can make daily tasks harder and can even affect how much time you spend with family and friends. Most user reviews are positive, citing improved hearing and ease of use. Other federal workers and retired government employees may also qualify for free Eargo hearing aids through their. I purchased a pair of Eargo 5 hearing aids a little over one month ago. Based on our Reviews Teams research, we think Eargo hearing aids offer quite a few features that are important to customers: rechargeable batteries, nearly invisible design, 24/7 customer support, and the ability to make adjustments to your hearing aids at home. is one hearing aid brand that offers a range of hearing aid models for mild to moderate hearing loss to fit different budgets and lifestyles. A more expensive brand may be a better purchase in the end if the warranty is longer and/or covers more repairs. 251 18th Street South, Suite 500, Arlington, VA 22202. Affordable prices, a variety of model options, online hearing tests, and lifetime customer support have made Eargo a popular brand for hearing aid users. Whats included with an Eargo 6 purchase: Two pairs each of open petal tips and closed petal tips (in regular and large) so you can find the best fit, Eargo hearing aids range in price from $1,450. It looks very different from hearing aids of the past. If you are a member of the American Federation of Government Employees (AFGE), you are eligible for free Eargo hearing aids.5 Other federal workers and retired government employees may also qualify for free Eargo hearing aids through their Federal Health Benefit program (FEHB). $2,950 per pair, with differences of $500 between each model. The good news: The right hearing aids can greatly improve your level of hearing. One concern with Eargo hearing aids is that they dont require an in-person diagnosis of hearing loss or hearing-related health issues, says Stelios Dokianakis, an audiologist and owner of Holland Doctors of Audiology in Holland, Michigan. 'Show more' : 'Show less' }}, 2022 Forbes Media LLC. Customer service has been excellent from first contact to order and follow up after delivery. Eargo 6 also has the Sound Adjust feature, which automatically changes the listening profile as you move between different environments. This compensation comes from two main sources. Have questions about this review? Generally, you will pay more for extra features, such as: While Eargo hearing aids are not the cheapest on the market, they are less expensive than some other over-the-counter hearing aids like Phonak and Signia.3. Thats because Eargo did away with the hard plastic devices that completely fill your ear canal, creating a plugged-up feeling some people didnt like. Both apps allow you to personalize settings for different listening environments. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. Eargo Disrupts Hearing Device Market with Launch of Innovative In-Ear Hearing Device. If youre referred by a friend who is an Eargo customer, you can also receive a $300 discount on the Eargo 5 or Eargo Neo HiFi. For personal advice, please consult with a medical professional. For starters, the Eargo 5 comes with a variety of silicone tips so you can choose the ones that fit the most comfortably and provide the best listening experience. Still, online tests can measure the degree of your hearing loss and guide you to the right category of hearing aids based on the type of hearing loss theyre made to correct. . Original Medicare doesnt cover hearing aids. Other than convenience, the price is generally much cheaper for over-the-counter hearing aids. While many customers love the convenience of taking a hearing test and buying their devices online, there are pros and cons of purchasing a hearing aid online. PAT M, EARGO CUSTOMER (REVIEW FROM BBB.ORG). , you are eligible for free Eargo hearing aids. hold the hearing aid in place while allowing air to circulate for a more comfortable fit. If you make a purchase using the links included, our partners may earn a commission. Mild to moderate high-frequency hearing loss, Choose from four hearing settings and create your own with the app, Change hearing profile and make adjustments with the app. If you have Part C, contact your Medicare provider to find out if your plan covers hearing aids and if so, how much of the total cost. I offered $1000 to upgrade, which they turned down. Once a week cleaning should prolong [their] lifetime considerably.. High-quality hearing aids are precision instruments that need to be taken care of properly. But keep in mind online hearing tests are not for everyone. Its important to note, though, that over-the-counter hearing aids are not designed to specifically address your individual hearing loss the way hearing aids from an audiologists office are. A replacement never arrived.. And finally, take a look at how long the hearing aids are covered by the warranty, and read online customer reviews before making a final decision. receiver-in-canal, After unpacking your new hearing aids, you can either make adjustments yourself for the right fit and hearing setting, or you can call Eargo to get a hearing specialists help. Abram Bailey is a leading expert on consumer technology in the hearing care industry. Previous models of hearing aids were very expensive and sometimes hard to use, but technology, pricing, and style have come a long way. Going out for dinner, you can switch to the restaurant setting. Affordable prices, a variety of model options, online hearing tests, and lifetime customer support have made Eargo a popular brand for hearing aid users. Theyre not much cheaper than entry-level, professionally-fit, prescription hearing aids., Eargo has a 4.2 out of 5 rating on the Consumer Affairs website. Will not restore normal hearing. The Neo HiFi works with the Eargo Neo HiFi app to allow you and an Eargo hearing professional to make small adjustments to your hearing aids for the best performance. With Sound Match, the Eargo 5 and 6 show just how far hearing aid technology has come. are now more affordable, discreet, and easier to use than ever. It takes about two-and-a-half hours for a pair of hearing aids to fully recharge. During the warranty timeframe, Eargo will inspect the hearing aid and/or charger and repair or exchange the unit with a new or refurbished unit. Keeping your hearing aids clean and dry will go a long way towards helping them last longer, according to audiologist HopeLanter. provides the same Sound Match technology the Eargo 5 does, so you can make listening adjustments to your devices using the Eargo smartphone app. Are Medical Alert Systems Covered By Medicare? in-the-ear, The replacement cost is something to consider when deciding on any hearing aids. Others wrote that their hearing aids stopped working properly soon after receipt or around the time the warranty expired. Then about a year later they come out with two new models with features that would solve my issues. As far as durability, the company says they should last about three years. We do not offer individual medical advice, diagnosis or treatment plans. allow low sounds into your eardrum naturally, while the hearing aid amplifies the high-frequency sounds. Shop now. Rather than taking a test in a hearing professionals office and buying the hearing aids from them, you can complete the entire process online. Eargo also provides an online hearing test to help potential users determine their level of hearing loss. Previous models of hearing aids were very expensive and sometimes hard to use, but technology, pricing, and style have come a long way. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. Then you can use the Eargo smartphone app to customize your hearing aid settings based on your personal needs. Whats included with an Eargo 5 purchase: A variety of medium and large silicone tips and small microphone caps (which protect the microphone on the part of the hearing aids sticking out of the ear) so you can find the best fit, : $2,950 with financing starting at $94 per month. These are a good choice if you have trouble hearing both low and high frequencies. For example, if youre in a noisy restaurant, Sound Adjust will identify the background noise and lower it so you can hear conversations better. You can even set them to mute if you want some peace and quiet. Its helpful to be able to switch between different settings based on your surroundings. When looking at the hearing aid from the tip end, the closed petal tips look like two discs sitting on top of each other. ), Charging cables and adapters (for plugging a USB cord into a wall outlet), Eargo sells hearing aid accessories for all of the models on its. Commissions we earn from partner links on this page do not affect our opinions or evaluations. EARGO customer service and their app (to fine tune your aids) are both outstanding. The Eargo Max is the companys most basic and least expensive model, priced just less than $1,500 per pair. The good news is hearing aid maintenance is very easy. Some Medicare Advantage plans (also known as Medicare Part C) do cover extra health expenses such as hearing. The open space around the fibers also allows low sounds to pass into your eardrum naturally, while the hearing aid amplifies the mid and high frequencies that most people have the hardest time hearing. For example, if youre with friends or family watching a movie at home, you may want the TV setting. Information provided on Forbes Health is for educational purposes only. Your Destination for Hearing Health Support. The buying process with Eargo is different from how it used to be. I am 70 years old and was skeptical at first, but I ordered a free pair of non-working aids to see for myself how small they are. Hes a staunch advocate for person-centered hearing care and audiological best practices, and he welcomes any technological innovation that improves access to quality hearing outcomes. All Rights Reserved. While all hearing aids are a costly investment, Eargo products are well-made and are available at an affordable price compared to many other over-the-counter hearing aids. By sharing the results of our Eargo hearing aids review with you, we hope to help you make an informed decision on whether Eargo hearing aids are the best fit for your needs and your budget. First, we provide paid placements to advertisers to present their offers. experienced journalists and medical experts, Mild to moderate high-frequency hearing loss, Nearly invisible; can adjust noise reduction; personalized settings and sound match on four hearing settings to the environment by tapping via the Eargo mobile app, Nearly invisible; rechargeable; user can fine-tune four preset hearing settings with an ear tap or via the Eargo mobile app, Nearly invisible; rechargeable; user can switch between four sound profiles by tapping on ear or via the Eargo mobile app, Nearly invisible; rechargeable;. However, on a different day, we were able to get through to an Eargo representative right away. Eargo stock plummets to record low as the former hot IPO is now a target of a DOJ criminal probe. This model includes silicone tips designed to resemble palm leaves (called Flexi Tetrapalms) that are flatter than the tips in the Eargo Max. Reviewed by Kathleen Cameron, BSPharm, MPH, Senior Director of NCOAs Center for Healthy Aging To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Health site. To get questions answered by a real person, you must provide your phone number for a callback. Forbes Health adheres to strict editorial integrity standards. Well take you through the prices and features of Eargo hearing aid models, cover some pros and cons, and compare Eargo to some other hearing aid brands to see how designs and prices differ. Also, consider the way a completely-in-canal device will feel in your ear. Email us at reviewsteam@ncoa.org.