Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Articulate , very informative , and patient. This date may not reflect recent changes in individual terms. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. He deserves recognition. I had been sick with the flu and was in desperate need of cash for meds. Or if I brought up my case number, they would stop replying and end the chat/call. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. We update our data regularly, but information can change between updates. PayActiv advances wages that workers have accrued but haven't yet received. Regular source of income, Verifiable bank account, US citizen, Ages 18+. It goes against our guidelines to offer incentives for reviews. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. PayActiv. We always try our best to do our job well and your kind words make it all worthwhile. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. Anna earned an Expert Contributor in Finance badge from review site Best Company in 2020. 243 total. If i could i would give 0 stars this app and the service they give is horrible . Replies to negative reviews in < 24 hours. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Find her on Twitter, @DawnAllcot. Have a blessed day. Agent assisted me and resolved my issues very quickly. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Like other cash advance apps, Payactiv also offers financial wellness services. It requires a profitable yet socially-responsible business model and a deep commitment to improving the . payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Payactiv Reviews 2023: Details, Pricing, & Features | G2 Run! Have a blessed day. Love you Davis M! Payactiv Expert Review, Pricing, Alternatives - 2023 But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. Over 3 million HR leaders trust our advice. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. It takes a holistic approach to improving financial wellness and employee satisfaction. In 2020, Payactiv released a short film titled, "We Heard You." Have a blessed day. Have a blessed day. Shop Pay is an innovative payment solution developed by Shopify. Perhaps most importantly, you can take a cash advance of up to 50% on your earned pay with no fees or interest charges. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. This product doesn't have any reviews yet. This is the absolute worst app!! Easy, free, instant mobile payments. Read our full review or get our 30-second take. Hi Shelly,Thank you for taking the time to write a review about your experience. In 2020, Payactiv released a short film titled, "We Heard You." If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Alan Davis was very awesome. All five stars is for Ned not this company.I've been having an issue since Feb 10. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Have a blessed day. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Very helpful, understandable and fast. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Most people could download and use the app without technical issues. Another 10 to reply with copy and pasted questions, all of which were already addressed. However we may earn a small fee if you click on vendor links on this page. Zachary Marshall gave me the best customer service that Ive ever had!! PayActiv, Inc. | Complaints | Better Business Bureau Profile Verification can help ensure real people write reviews about real companies. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. PayActiv, Inc. View Payactiv SDS-IT revenue, competitors and contact information. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. We always try our best to do our job well and your kind words make it all worthwhile. He deserves a huge raise. I dont ever try leaving bad reviews because it hurts businesses. This is maddening. 2023 Payactiv, Inc. All Rights Reserved. Head over to our Support Form and someone from our team will assist you. One of our representatives will be reaching out to you shortly to assist you. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Get what youve already earned, right now, to pay bills or buy what you need. Heres how Payactiv compares to Earnin, another popular cash advance app. Very knowledgeable and patient. LoanPro is a core lending software which specializes in the servicing of loans. I promise he is the best & only agent i will deal with! These offers do not represent all available deposit, investment, loan or credit products. 2023 Payactiv, Inc. All Rights Reserved. Hi Geraldine,We sincerely apologize for the inconvenience. Payactiv uses time and attendance data to provide earned wage access to employees. Learn how its rewards program works and see if the card is right for you. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. One of our representatives will be reaching out to you shortly. The platform has collectively provided employees with $5B+ in earned wage access. Hi Bella,Thank you for taking the time to write a review about your experience. Payactiv Review. Meanwhile, I will be overdrawn due to lack of funds. :). . He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. Traditional real estate investments are limited to people with significant financial resources. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. :), Zachery Marshall has amazing customer service! Great customer service!!! PayActiv Review | Is It Right For You - YouTube Hi Loretta,We're glad that we could help you resolve your issue. We always try our best to do our job well, and your kind words make it all worthwhile. I hate my job use this company. Contact - Payactiv There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Latest Reviews. they were quick at responding and helping me find a solution! Their customer representative dont know anything. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. We also ensure all reviews are published without moderation. :). PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. We also ensure all reviews are published without moderation. Ned is amazing. When comparing offers or services, verify relevant information with the institution or provider's site. Hi Doroyane,We're glad that our representative could help you resolve your issue. We may receive payment from our affiliates for featured placement of their products or services. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Alan Davis is one of the best Representatives this company has. lawanda moore. Hi Amy,We sincerely apologize for the inconvenience. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. One of our representatives will be reaching out to you shortly. Hi Lasheka,We sincerely apologize for your negative experience. Daily pay is a really good app way better then this crap they call an app. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Like Empower and PayActiv, Dave also offers money management features. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. App Store is a service mark of Apple Inc. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Hi Michelle,We sincerely apologize for your negative experience. Carefully review your finances and the loan cost to make sure it fits your budget. Yes, its legit. Hi Angelica,We sincerely apologize for your negative experience. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Private company. How do businesses offer Payactiv to their employees? Customer service is rude!! A team member will be in touch ASAP. Agent after agent kept telling me to wait an additional 24 hours. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Payactiv: Enrollment is free. View our transaction pricing details. Receive and send funds to other members. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Working at PayActiv: Employee Reviews | Indeed.com Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. We'd like to turn this around and resolve your issue ASAP. If I have any future issues, I know I will be taken care of. 1 Standard rates for data and messaging may apply from your wireless provider. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Our scoring formula weighs several factors that differ from Have a blessed day. He knows how to do his job and seems to care about it and the customers he's helping. Companies can ask for reviews via automatic invitations. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Learn how we maintain accuracy on our site. How many times can you use PayActiv in a pay period? CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! I appreciate the patience, going the extra mile, and not once being rude! Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. :). Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. EWA has not worked for a while. Finder.com is an independent comparison platform and Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Workers don't need permission to access earnings prior to payday. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. As such, it permits employees to access up to 50% of their paycheck prior to payday. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. We may also receive payment if you click on certain links posted on our site. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Contact Us - Payactiv If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Have a blessed day. But a small percentage of users didn't have a seamless experience. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. Have a wonderful day ahead! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. He was very knowledgeable and suggested the best way to access my money the fastest way possible. The offers for financial products you see on our platform come from companies who pay us. 5/5 Jay! If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. One of our representatives will be reaching out to you shortly to assist you. Find out how we combat fake reviews. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Money is available immediately. Shes the best and everyone should be more like her. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. Payactiv SDS-IT. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. We're working on your case. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your employer automatically deducts the advance from your next paycheck, so theres technically no repayment term. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. These offers do not represent all deposit accounts available. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. However, it did earn a TrustPilot score of 3.3. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. :), I am changing my review again because grace helped me out with no problem. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. OrbisPay vs. Payactiv Comparison You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. Have a blessed day. :). How long does it take to get money from PayActiv? Select your state to see the options available to you. We always try our best to do our job well, and your kind words make it all worthwhile. Hi Janel,Thank you for taking the time to write a review about your experience. Prevention Platform. We always try our best to do our job well and your kind words make it all worthwhile. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. We'd like to turn this around and resolve your issue ASAP. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Be sure to include your Employer's name, Employee ID, and Mobile number. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. One of our representatives will be reaching out to you shortly to assist you. PayActiv achieves high marks in both areas. Hi Annisia,Thank you for your feedback. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I will never forget this. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Helping Low-Income Workers Stay Out of Debt - Harvard Business Review Otherwise, you could pay as much as $5 per month. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. I had a big issue n called for days. Dont use Payactiv. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. To resolve your issue, we need your account details. Their customer support team is available via live chat and call 24/7.. Advice to Management Payactiv works by partnering with employers to offer advances on their earned wages. 1 Standard rates for data and messaging may apply from your wireless provider. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Otherwise, read on! The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. We believe that building a financial technology business requires more than great technology and amazing design. President Biden's Fresh Start program has placed $34 billion worth of delinquent or defaulted student loan accounts into "current" status. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Talk with a financial professional if you're not sure. Hi there,We sincerely apologize for your negative experience. Like I said, I do want to thank him again for this. Its available to part-time and full-time salaried workers, as well as hourly workers. In the Business to Business Service category. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Consider a provider that doesnt require you to work for a partner company instead. I always have a problem and no one can fix it. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. We'd like to turn this around and resolve your issue ASAP. Payactiv App Review: Get Cash Before Payday | Credit Karma 24 Reviews Visit Website. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Your earnings, spending and savings with you in control. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Their support team provides on-site implementation and training where required. Hi there,We sincerely apologize for the inconvenience. Hi Annie,Our sincerest apologies for the inconvenience. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. No credit check, consistent income in the past 2 months from the same employer. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |.