But I have had nothing but problems. Hyper's new hub aims to be just what you need. I've reset my AppleTV and two homepods and it still won't sync. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. All postings and use of the content on this site are subject to the. This site contains user submitted content, comments and opinions and is for informational purposes Apr 28, 2021 8:35 AM in response to ashtv. Delighted to have just upgraded my home cinema after about 14 years. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Blackbeard456, User profile for user: Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. iMore is part of Future US Inc, an international media group and leading digital publisher. Also a photographer when in the mood. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. frame matching etc. To start the conversation again, simply There was a problem. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Again, this is only fixed by resetting the Apple TV. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Happening to me too across multiple apps including Apple TV+. Head here. That said, we will be back with more details as and when new information becomes available so stay tuned. Oct 7, 2021 7:41 PM in response to dangregory. ayrtonoc, User profile for user: quaffle, User profile for user: The Mac Pro is still available as the Mac to switch to Apple Silicon. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. If you love what we do, please consider a small donation to help us keep the lights on. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. My device is set to auto update and is current. any proposed solutions on the community forums. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. The audio loss seems to mostly impact more recent video files, but also some older ones. Some TVs have an audio sync delay option in the tv settings. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. The HomePods may have updated also, if you had them enabled to automatically update. ayrtonoc, User profile for user: The issue first came to light after the tvOS 16 update and is yet to be addressed. With that said, there does exist a couple of nifty workarounds . Yes, brutal sync issues with 14.5. This is happening across all of the live streaming apps. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. We aren't really able to speculate about upcoming tvOS releases. The sounds you hear when hovering over different apps lags significantly. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. provided; every potential issue may involve several factors not detailed in the conversations This adjustment should resolve the issue for the time being, at least until the official fix arrives. If you love AppleInsider and want to support independent publications, please consider a small donation. Play around with the value till the audio and video line up perfectly. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. I have the same issues on almost all my streaming apps recently. After upgrade to tvOS 15 airplay audio is out of sync. provided; every potential issue may involve several factors not detailed in the conversations I've been having a lot of issues with audio sync between my Apple TV and my connected devices. We learn about Apple software updates as they're released, too. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. #1. I have Dolby enabled incl. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Works great for years. omissions and conduct of any third parties in connection with or related to your use of the site. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". This site contains user submitted content, comments and opinions and is for informational purposes One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. DocMultimedia, call An artist who likes to sing and play the guitar. Recalibration does nothing. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. This site contains user submitted content, comments and opinions and is for informational purposes Those affected can try it as a potential workaround and see if it helps. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. elmofles, User profile for user: tvOS 14. I had exactly the same issue. When the match frame rate is on some content has really annoying lip sync content. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Id say the issue started about 2 months ago. Yep, same here. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Apple TV is way more stable. Sep 23, 2020. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Im hesitating recommending this to my clients as I will be dealing with service calls all the time. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Still experiencing audio latency? It may be my imagination, but some channels seem worse than others, but only slightly. Brand names used in our stories are trademarks of respective companies. All are using AAC audio codecs. This occurs when using Appletv app on a TCL tv. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. And this fix only lasts basically one day. Wait until Apple TV downloads the update. But the audio constantly slowly unsync's. The problem happens multiple times on every episode I play, currently NCIS. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). For a better experience, please enable JavaScript in your browser before proceeding. Oct 4, 2021 1:09 PM in response to elmofles. SpWargo, call If anything changes, we'll update this post. This is absolutely repeatable. Under Calibration, click Wireless Audio Sync. It either starts buffering, loses sync with the audio track or loses audio altogether. PS. The service also helps one organize media from personal collections and online services. Oct 2, 2021 3:04 PM in response to aigars16. Sony A80J lip sync issue with new Apple TV 4K. Not sure if you reset the Apple TV or HomePods or both? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. User profile for user: At any time, you can reset and repeat the Wireless Audio Sync test. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Been having issues with audio/video syncing with my new ATV 4K. One could get rid of the issue by switching to the Infuse client. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Thank you again, I misunderstood the status of the signal. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Oct 6, 2021 5:55 PM in response to dangregory. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. 141. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Before 14.5, the wireless sync tool did a great job, now it doesnt. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. For now I try to downgrade to tvOS 14. Here's how it compares to the 2022 13-inch MacBook Pro with M2. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. What can I do? I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. AppleInsider is one of the few truly independent online publications left. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. The test itself doesn't require further interaction. If this is one app doing it that might be the culprit. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Some claim that they were able to play videos without any audio sync issues on the Infuse client. A writer who usually finds himself on the other side of the spectrum. Refunds. I use my Airpods late at night so as not to wake my kids to watch stream TV. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. In a 30 min show I'll have to do this 3-5 times. Visit our corporate site (opens in new tab). I have a high speed cable and running sound via hdmi . Try to check if your TV has one. Aug 12, 2021 4:25 PM in response to Ccastle84. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Audio still out of sync from ATV to home pods. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. So I can't get adjust the dialogue sync at all. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. The "bad" ones are consistently bad, good ones always good. One HomePod mini, AppleTV 4K. User profile for user: During this time, Apple could change the process or remove the tool from a future beta version. I have similar problem. For more information, please see our To start the conversation again, simply Interestingly, movie previews are apparently unaffected by the issue. For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. New York, Source, Can anyone tell me what can be done to sync the audio to the video when playing back? (I've tried disabling this, but no change in the sync issues). Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. I can no longer set the audio output device to be my HomePod stereo pair. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Is there a fix for this besides pausing, rewinding and playing again..? Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. I just updated my Apple TV 4K and this same thing started happening to me today. If I stop the video, exit out of it and restart it, it syncs again. So what is happening is that system sound audio is working just fine. Alt1037, User profile for user: Before this, he worked in the technology field across different industries, including healthcare and education. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Oct 6, 2021 7:15 PM in response to dfried1. Apr 30, 2021 7:08 AM in response to ashtv. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. An Apple Watch ban is possible in the U.S. but highly unlikely. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Oct 8, 2021 11:21 PM in response to ayrtonoc. dfried1, User profile for user: Please help! The issues occur with all streaming services but seem to . According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each.