border: 1px solid transparent; Norwegian Cruise Line Cancellation Policy. But stop playing the game with the agency and take control! If I'd used a TA I would have told them and they would have called, but that's the only difference. This issue of a price drop would have been taken care of by Lori, I wouldn't have even had to ask! Disney allows passengers who test positive for COVID-19, who have symptoms of COVID-19 or who have had a known exposure to someone with COVID-19 in the past 14 days to request either a full refund to their original form of payment or a credit to be applied toward a future Disney Cruise Line sailing. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Our TA is very good so I will offer to pay his cancellation fee. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing white-space: nowrap; If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking at the lower rate. We walked into TA and were amazed at the ignorance. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. 2) Take a "free" upgrade - If you paid $1000 for an inside stateroom, and the price drops to $800 for that same stateroom, you've seen above that it isn't terrifically likely that you're gong to see that $200 again. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Started August 27, 2021, By The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. I also kept an eye on the website for the suite to come back onto inventory and, as soon as I saw it, I phoned the TA who said 'I hope it's not there if you look now as I have just moved your new booking over to that stateroom/suite' and sure enough when I went back to the website my original suite was no longer showing as available and the temporary suite we had booked on the 'wrong' side had re-appeared in inventory. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. -ms-user-select: none; book the new cabin, notify your TA by email to cancel. /*-->Norwegian Cruise Line -moz-transition: background-color 0.2s ease-out; Booking early will usually get you the best deal. Same go best perks, but a MUCH better deal overall. All money will be forfeited for cancellations two weeks or less before sailing. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Enjoy your cruise. There MAY be issue for YOU to cancel. If TA did booking, possible only TA can cancel. Before our 1st cruise, I read these boards for about two week I like to be able to address price cuts myself ASAP but enjoy the OBC they can offer. Click on your cruise lines name below to find out more. Although our practice is to issue a future cruise credit automatically, you may insteadcontact us to request a refund. Making requests to dine the way you want is easy read more. Learn all about our flexible booking options and sailing with peace of mind. Of course, if you do get some cash back, we bet there is some great stuff you could find in our shop. Packing for any cruise is a balance. We will notify Uplift of any changes or cancellations to your reservation, including any refunds that may be due. That deposit amount shall not be refunded at any time after it has been paid. This site does not include all credit card companies or all available credit card offers. A good travel agent can provide a lot of value in many ways. -moz-user-select: none; I have done that before, no issues. As a frequent cruiser, some of the things I see folks pack on cruise ships shockme. We'll have posts coming up soon on how to select a good agent, but price dropscenarios are actually one good measure of the kind of service an agent can provide to you. Plus Ups are excluded. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Powered by Invision Community, And while you are at it' date=' find a new TA. DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. This is certainly the exception more than it is the rule, so don't expect a simple refund or any compensation at all like this, but as always, be nice, say please and thank you, and see what happens. Related: First impressions of Virgin Voyages Scarlet Lady from an expert cruiser. Select fare programs require the payment at the time of booking of a nonrefundable deposit. Is the question specific as to whether the re-booked cruise can be considered a 'new booking' for purposes of prices and other perks? transition: background-color 0.2s ease-out; Me too, I don't write this blog because of my calculus prowess. Have you ever had a big 'win' with a price change? Good luck. This post contains references to products from one or more of our advertisers. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. The shipping company considered as mismanagement, only allowed once. Once the final payment date of your cruise has passed (and you've made said payment) price drops can be a bit more tricky, but you still have a few options. I have had better luck, slightly, with Melissa than the others. So, my TA made a new booking for a same category suite on the other side of the ship, and then cancelled the original booking with Princess whilst promising to keep checking for my old suite to come back onto inventory so that they could move me back into my original suite. If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. It is a risk but we now typically take by booking inside the final payment window. The good news for those itching to cancel a booking is that its easier than you might think with some lines at least for now. Travelers who bought airfare via NCL and who cancel their cruises under the line's other policies will be refunded under those policies, according to the same deadline schedule. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Call as ask your TA. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Planning a cruise? Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8things that most of you dont need to pack on your next cruise. Uber Cash and Uber VIP status is available to Basic Card Member only. Change fees will apply to bookings for which the deposit is nonrefundable. 's have a small charge for changes. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Check It Out Editors note: This post has been updated with new information. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. LauraS Everything we know so far about NCLs newest ship: Norwegian Viva. The terms and conditions for October Go Big Go Better Go Best promotion says: Any existing reservation canceled between October 3 and November 1, 2017 and re-booked between October 3 and November 1, 2017, will not be eligible to participate in the promotion. All Rights Reserved. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Then if you want to transfer it again, you can before final payment. If Carrier received payment via credit card, the refund will be made to that credit card. Why am I not receiving a refund? padding: 8px 20px; Thats especially true if your sailing is several months away. gerelmx, October 11, 2017 in Celebrity Cruises. will do this without any question or charge. Has anyone cancelled a booked cruise and rebooked the same cruise at a drastically lower price? Generally, yes, you can visit a different Disney park after 2PM. ), Related: Interesting things youll only find on Majestic Princess. Can It was not possible for some to cancel and others to retain their bookings. You can also call your travel advisor or visit the Customer Support and Information page. Cruise Cancellation and Itinerary Change Policy For bookings made by Sept. 30, 2022, for sailings departing on or before Dec. 31, 2022, Holland America is granting passengers full refunds when they cancel for any reason at least 30 days prior to sailing. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March, The northern lights are moving south: Here are the best places around the world to see them in 2023, 10 mistakes to avoid when booking your cruise. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, I'm 28 and spent $20,000 on cruising in the last year. I only used that agency once and had problems 20 years ago. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. Which never made sense to me, as the customer should always control the booking. Seldom travelers may not get enough value to warrant the cost. Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. Powered by Invision Community. Free Gratuities & Up to $125 Onboard Credit on Royal Caribbean + How to Get Up to $500 Back. -ms-transition: background-color 0.2s ease-out; 75% of total price. Do I Have to Dine with Strangers on a Cruise? Sounds like your TA just upgraded you to an equivalent category matching $$$ what you originally paid. ;). AND don't use that TA again!! Because you're within your cancelation period you could cancel your booking and rebook under the new promotion. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. if I decide to cancel and re-book all purchases will be automatically cancelled or do I need to cancel them before, I'm very happy my TA just called me I have bee upgraded from inside GTY to veranda GTY (maybe 2c) and $30 less, Our TA has always worked this sort of thing out for us. 1. To over-simplify things, cruise ship cabins are perishable commodities, and getting something for that space is often better than getting nothing. display: inline-block; *Please see all applicable Terms & Conditions for Promotions, 75 days or more prior to the first day of the Cruise, No charge (except for Nonrefundable Deposit amounts), 90 days or more prior to the first day of the Cruise, No charge(except for Nonrefundable Deposit amounts). CC Help Jenn If all the perks, if any are the same, then should be no problemo. Guide to Norwegian Cruise Line suites: What's included? Maybe you can negotiate some onboard credit instead of cash. I take some last minute cruises, but only because they're good deals, and I live in South Florida, so for Caribbean sailings, I don't have to worry about last minute airfare. Another step is to help others not to deal with that agency by making it known that there is a problem. EMS8, October 15, 2017 in Princess Cruises. Improve earnings, maximize rewards and track progress toward dream trips. I think it would be best to wait until the final payment date approaches. And the normal way to cancel is with the same agency who booked the cruiseand it sounds like your (the OPs) agency will also make that difficult. Read about the benefits of Princess Vacation Protection, Nonperformance of Cruise: Refund Policy and Instructions. We were supposed to visit two Bahamian ports and now we are only visiting one. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Just a comment like you buy with a lot of anticipation, this can not be doing each that lower the rates or Put new promotions. Cruise Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Same go best perks, but a MUCH better deal overall. Call as ask your TA. Heres a peek. If you test positive for COVID-19 or have been directly exposed fewer than 30 days before you embark, youre also entitled to the above. The actual times, however, will vary by sailing. You've chosen your cruise andyou're happy with what you're getting for your money, but what happens when the price of your cruise drops after you've already booked? This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. :), Congratulations! Getting a previously booked "repriced" is a normal procedure. Your rating has been submitted, please tell us how we can make this answer more useful. Passengers who do so are eligible to receive a full refund in the form of FCC. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? Find someone who is more responsive. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing my preferred location. I also prefer working with a TA and even if they have some kind of cancellation and/or change fee, it might still be well worth it given the perks they often offer. For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you. Celebrity used to not allow this, but I think that has changed. For any bookings made after 3 August 2022, if you wish to reschedule your holiday, you can take advantage of our fee-free flexible transfer policy if youve booked on a Select Price holiday. DH and I thought we couldn't cruise, found out we could, so we canceled, rebooked (under a promo) but upgraded the cabin (it was cheaper) and we received all the perks. It was also not possible for passengers to use the FCC to rebook the same voyage if the sailing proceeds as scheduled. We also used a FCC, can we get that recredited to our account? If you have paid in full, the amount will be issued in the form of FCC. Now, it is a real problem. If the deposit isn't one of the non-refundable deals and the FCC time (2 years) hasn't run out there should be no problem cancelling and re-booking You will be able to see the exact times that My Time Dining is offered each evening once you book your cruise. We emailed Imagine to cancel the next morning, but it said we could not have a refund and could only move the booking to Celebrity used to not allow this, but I think that has changed. 2. To clarify, we are 76 days out from final payment due, 155 days out from sailing. Honestly - if someone calls and says the agency has neglected to return any calls for weeks (and obviously if it is a repeat issue that they have heard from others), I have no doubt Princess will take this back. For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. I may find a TA that does not charge a cancel fee, but if their perks are not as good I am still net saving by using the TA that does charge. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. That's exactly the case with the Amex Platinum card. I would just call Princess and speak with a Supervisor. We are now refunding millions of dollars per week and are actively working through our back log. I just assumed they were new bookings but hadn't thought they are probably existing bookings that are having issues also. Please note: If a refund is provided directly to you, you will still be liable for your outstanding Uplift loan balance. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. I re-booked the cruise this afternoon and saved $1510. NCL Cancellation Policy: Can I Get a Refund for My Norwegian Cruise? WebWatch on. We have FCC so we should only loose $200. 3. Discussed the strategy with my TA and the risk that my original stateroom might disappear in the short period of time between it being released to inventory and me re-booking it, but as this was going to be just a few minutes, I took the risk, especially as we were doing it in the morning before North America was awake. I usually don't recommend booking direct with Princess but for you, it would be an improvement. Our points-obsessed staff uses a plethora of credit cards on a daily basis. You have paid $1000 though, so what can that get you now? Cruises If you're booked with Norwegian, cancellation policy and refund information can be found below, including the windows in which you can cancel and how much of the overall cost you can expect to be returned to you. Yes, you can cancel and rebook. Although conditions on cruise ships are generally safer than on land, you might be wondering if theres a way to cancel or postpone your voyage due to COVID-19 concerns. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. If you have a specific cabin in mind (do a test booking to see what's available) tell them to ask for that. And yes, my T.A. We have a booking where there have been 4 price drops since we booked in June. Easily Add Two Outlets to Your Stateroom with This Adapter! Powered by Invision Community. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). Cruisers can cancel to receive a full refund in the form of FCC to be used for a different sailing, which must depart by Dec. 31, 2022. The best way to deal with that is to properly vett the agency before you book! Ashley boarded her first cruise more than a decade ago and never looked back. Is that an included service or something they charge a fee for? We have a booking where there have been 4 price drops since we booked in June. They will receive 75% if they cancel between 22 and 29 days out, and 50% between 15 and 21 days out. When you run into resistance from the person on the phone, tell them you are frustrated with trying to get answers and you are on the verge of canceling the entire booking.